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Answering skills of scenario simulation questions

the first point: clear communication objectives. In the scenario simulation, the first thing we need to do is to make clear what kind of goal we want to achieve after communication, and often investigate such things as appeasement and persuasion.

second point: grasp the communication target. Secondly, we should make clear two problems. On the one hand, we should make clear the relationship between ourselves and the people we communicate with, and determine our tone and methods. Then we can use this relationship to create our communication scenes and apply it to our communication skills.

On the other hand, it is the character, advantages and disadvantages of the person you are communicating with. Find something that suits you, and don't want that person to be sensitive. You still rush to it. Isn't that the opposite?

third point: create a sense of situation and picture, and enhance the sense of communication. The first two points are to determine the communication goals and communication skills at the content level of communication, and to create a sense of situation when answering questions finally, so as to add highlights to your answers. ?