In my opinion, it can't be touching porcelain. What is touching porcelain? Touching porcelain is to obtain economic benefits by blackmail without endangering one's health. But whoever touches porcelain will make fun of his own life. People who dare to make fun of their lives can earn money without touching porcelain. Obviously, this incident is not the so-called touching porcelain, but there is indeed a problem with the quality of the food caught in the sea. 11, eat hot pot, thought it was crispy bones in chicken rolls, but I didn't expect it to be plastic.

The incident took place in Liancheng Plaza, Haidilao, Jinan. It is said that the consumer ordered a black-bone chicken roll while eating Haidilao. When eating black-bone chicken rolls, the consumer ate something hard. At first, he thought it was brittle bones mixed in the black-bone chicken rolls. I thought it was the seller's real thing, and it was really a black-bone chicken roll made of black-bone chicken, so I swallowed it without thinking anything. But later, when I fiddled with the black-bone chicken roll with chopsticks, I found that it was not as I imagined. I just swallowed this thing, which is probably not brittle, because consumers have pulled out long plastic products from black-bone chicken rolls.

maybe it's a coincidence, maybe it's a fact. According to the consumer's report, he had symptoms such as stomach cramps and bleeding in the stool that afternoon. Faced with such a situation, the consumer came to the hospital urgently for treatment. During the treatment in the hospital, the doctor told the consumer that the reason for this situation was that he had bleeding symptoms in his intestines, but it was impossible to judge whether the reason was related to diet and needed further diagnosis. Although the cause of bleeding is not clear, it is a real thing to eat plastic from hot pot. 12, netizens spit, only focusing on service and not quality can't be done.

for a long time, the service of Haidilao really has nothing to say. The saying that the customer is God has been confirmed here in Haidilao. Every move of the customer, every word and deed of the customer, and the waiter in Haidilao can answer and respond to the customer at the first time. Although a good service attitude is the foundation of Haidilao's survival, it does not mean that with a service attitude, the quality of food can be ignored. Even if the cause of the consumer's intestinal bleeding is not due to this black-bone chicken roll, Haidilao can't escape the responsibility for eating plastic in the black-bone chicken roll.

In the face of this matter, the staff of Haidilao also promised the consumer that they would be willing to pay for the hot pot coupons in 511 yuan free of charge, but the promise made by the merchant was directly rejected by the consumer. Consumers think that their intestinal bleeding is related to this black-bone chicken roll. Therefore, this is definitely not a one-time free ticket and a hot pot coupon from 511 yuan.

In the face of such a thing, Haidilao, like other merchants, has made a consistent practice, saying that its ingredients are from suppliers, and it is not known that there are problems with the ingredients. If you know that there is something wrong with the ingredients, you will definitely not use them. In order to reduce the impact of the incident, Haidilao said that he was willing to bear the medical expenses incurred by the consumer due to the medical accident.

This incident is not the first time that Haidilao has food quality problems. I also hope that as a catering industry, we can pay attention to our own video quality while paying attention to service.