How to be a good waiter

1. Do things seriously.

if a person wants to stand firm and develop in an organization, it is important to let everyone recognize that he is a proactive, down-to-earth and conscientious person. When dealing with the work assigned by the organization, we should not be lazy, slippery or procrastinating. We should take the initiative to fulfill our responsibilities and work hard to make it difficult for others to find faults.

2. delve into business.

you should have a strong desire for knowledge, never relax your business study for a moment, and you should have expertise in learning and become a backbone or "top" in a certain field.

3. Habitual constraints.

Abide by the laws and regulations of the state, resolutely implement the rules and regulations of the unit, and never violate the established moral concepts and codes of conduct. The so-called constraint is to limit yourself to the prescribed scope.

4. Be polite.

we should cultivate the good habit of respecting customers, put ourselves in their shoes, do things for customers sincerely, and accept customers' criticisms humbly and sincerely.

5. Obey the leader.

Decisions and instructions from superiors must be unconditionally obeyed, and habits should be formed, even if they don't understand, they should be seriously implemented. There is an important principle in management, which is called the principle of obedience. That is, subordinates must obey the orders of their superiors, and they have no right to judge the right or wrong of their superiors' instructions. The right or wrong of their superiors can only be decided by their superiors.

6. unite colleagues.

Colleagues should live in harmony, not make enemies or hate each other. Through your efforts, a good atmosphere of mutual care, love and help will emerge around you.

7. keep a secret.

How do novice waiters start

We usually send them to deliver food on the first and second day of training. In foreign countries, this job is called runner, in order to make waiters remember the table number.

after the waiter gets used to the table number, he will give the waiter the range of several tables.

you must learn to give the guests the menu (from top to bottom, open the menu and send it to the guests' hands), and you must learn to introduce the menu, weight, suggestions, seasonal food and wine, otherwise the guests will often order inappropriate wine or simply order the cheapest one.

You should learn to remember who ordered what when writing the menu. I don't like my waiter asking the other person "Who is this?" when delivering the food. You can draw a table on the menu to show the location, you can take notes, you can use the number to represent the person who ordered, but you just can't forget what others ordered.

I would expect my waiter to ask the guests about the current dining situation sometimes.

I will expect the waiter to confirm that the guest's water glass and wine glass are never less than half.

I would expect the waiter to serve at least three dishes at the same time.

I would expect the waiter to collect the dishes gracefully, instead of stacking them on the table and taking them away.

I expect the waiter to have the ability to be on the spot. For example, when you spill something on someone else's clothes, you can say: I will use my salary to pay for your meal tonight and help you dry-clean your clothes and send them to your home (of course, everyone makes mistakes, so the restaurant should not let the waiter claim compensation, but this statement is more acceptable to the guests.

How to be a good restaurant waiter

1. Work under the leadership of the restaurant manager, do a good job of table reservation, zero reception service and sanitary cleaning. Keep the restaurant clean, so that there are no mosquitoes, flies, dust, sundries and peculiar smell, so that the tableware and cookers are clean and intact.

2. Be serious. Make preparations before the meal, check whether the dining room equipment and tableware are in good condition, equip the utensils according to the requirements of the specification, arrange the table type and beautify the environment.

3. Have self-restraint. Polite and hospitable. Be greeted, sent and served with a smile, and patiently answer questions raised by diners.

4. The appearance is dignified and generous. Pay attention to personal appearance, keep clothes clean, make up your hair, stand upright and smile.

5. Be strict with yourself. Strictly implement service specifications and operating procedures, and grasp the timing of serving. Serve in order according to the types of dishes. It is necessary to accurately and clearly report the names of dishes, actively introduce the characteristics of meals, and master the speed of serving.

6. Take the initiative and be cautious. After the guests have finished eating, they will issue a "meal list" in time and charge the meal fee. The accounting unit should take the initiative to ask the relevant personnel to sign it to avoid wrong receipt or "running the list".

7. Be responsible. After the guests leave, count the tableware items in time, scrub them clean and keep them clean. Found that the guest's belongings should be handed over to the restaurant director (manager) or the service desk, and handed over to the guest as soon as possible.

8. Modesty. Constantly sum up and improve the service work, and constantly improve the service work for the questions and opinions put forward by the dining guests

How to do a good job as a waiter

Face the reality, don't talk about the truth, and grasp your own future by yourself

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When we pursue our ideals, of course, we can't ignore the practical problems. The most perfect thing is to combine ideal with practice, and

find a job that you love most. When there is a difference between ideal and reality, you should go in three steps.

1) Facing the reality, as long as you have enough food and clothing and a certain income, you can get material enjoyment from it

2) Proceed from reality and do the work you don't like best. Do the work you don't like "well enough", and then talk about what ideals to pursue.

3) gradually realize your ideal, do the job you don't like best, and work hard at the job you don't like.

After earning enough money and solving the problem of eating, do the job you like best. . . .

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You can have your cake and eat it. But you must have a plan, you must pay and you must be persistent.

361 lines, each line is the best, so you can't say what work is good and what work is not good.

Many successful people actually start from small things and work hard before they succeed.

A job is a good job as long as you like it, and it is especially suitable for you and can give full play to your strengths.

Then it is a good job. I don't quite agree with the practice of not finding a job. It's good to be able to choose a job at the same time of employment, < P > However, under the severe employment situation, it's difficult to choose a job at the same time of employment.

In this case, it is not necessarily a good thing to get a job first and then choose a job. In the process, you will find that you have accumulated a lot of social experience and

accumulated a lot of professional skills, and now enterprises are paying more and more attention to experience. So accumulate experience first,

which will also help you find a more ideal job in the future. Work, practice, save, and develop on your own after certain conditions.

it should be said that it is not easy to do any line, as long as you work hard, you can do any line well!

..

I wish you success!

how to be an excellent waiter?

1. Learn to deal with guests easily

1. Waiters are always smiling;

2. Treat regular customers with courtesy and respect;

3. Show up when the guests need it most;

4. Never embarrass guests (empathy)

2. Overcome service barriers

1. Overcome personality barriers

Good guy: Speak softly; Avoid talking loudly and quickly

Suspicion: it is not easy to trust people; Avoid being rude and ambiguous

Arrogant personality: easy to look down on people; Don't be conceited and arrogant when you speak, and use disrespectful words

Shy guests: introverted; Avoid joking casually

impatient guests: they often complain and are not stable; Avoid being as impatient as the other person, otherwise it is easy to contradict

taciturn: I don't like talking to people; Avoid ignoring and snubbing each other

sloppy guests: random; Avoid letting nature take its course, and remind

difficult guests in a caring tone: be critical and keep a straight face; Avoid speaking out of proportion to avoid falling into a quarrel

2. Overcome language barriers

A. Seven taboos: Avoid dispersion, avoid generality, avoid urgency, avoid emptiness, avoid emptiness and avoid slippage

B. Four noes: Don't say disrespectful words, don't say unfriendly words, don't say impatient words, don't say impolite words

3. Overcome psychological barriers (drills)

A. I am respectful and excellent.

B, I believe I can do my job well!

C, there are many friends around me who care about me!

D, no matter what happens, I can keep a warm and cheerful attitude to serve the guests!

E, the purpose of my work here is to show my value, not to enjoy it!

3. Keep self-control

1. When you are in a bad mood, you should not vent your emotions on the guests (control your emotions)

2. When the guests criticize our work, it will embarrass us, we should treat it calmly (keep calm)

3. When the guests are rude to us, we should not answer blows with blows, but be polite and beneficial. When the workload is heavy, we should pay attention to the service attitude and work efficiency (busy but not chaotic)

5. When receiving fewer guests and the workload is small, we should pay attention to strengthening discipline (idle but not lazy)

6. Control the excessive expansion of selfish desires and don't do something that one misstep will make a lifelong regret (lead a clean life)

7. In the communication with colleagues and superiors, we should be calm.

2. All the guests are the first.

3. Service should return good for evil.

4. Being competitive will lose friends.

5. Having six characteristics

1, extroversion and enthusiasm;

2. Strong language ability and persuasiveness;

3, high flexibility, can make appropriate response according to different environments;

4. Have certain moral cultivation;

5. Strong aesthetic consciousness;

6. Be enterprising and innovative.

Reference: Service Skills

How to be a good waiter in a hotel

You can do everything well if you have the heart, be positive, smile more, have a strong sense of responsibility, and work hard. I think you can become an excellent waiter

You can be bitter, diligent, regardless of gains and losses, have a job in your eyes, be polite and treat guests. People who go to work without personal feelings and treat each task as an exercise for themselves and finish it seriously will soon be promoted or work in a bigger place.

initiative, diligence, enthusiasm, studious, responsive, good at observing customers' needs, working efficiently, respecting superiors and establishing the concept of customer first. For customers, with a sincere smile, welcome them, send them away, and be kind and enthusiastic. As long as they are sincerely engaged in the service industry and love it. You must like it! Be careful when you do things, especially the little details, and often small actions can move people. Put yourself in the customer's shoes and make it as convenient as possible. Interpersonal relationship, eloquence, service attitude, as long as these three things are done well, there is nothing wrong with the others! Be polite, then get familiar with the place where you work, and be sure to find out the direction! Secondly, don't be late for work.

How to provide good service

The 21st century is an era of emphasizing service and paying attention to customers, because service is the basis of marketing and the real bridge and link between products and markets. The reputation of a bank is rooted in the quality of service it provides. Excellent service quality is not only a specific requirement for banks with the development of market economy, but also an important part of a bank's core competitiveness, which greatly affects its future profitability.

First, do our job well.

A job well is an unexpected and reasonable service. It is also a service that we should do well. It is a service that customers can provide when they need it, and it occupies the vast majority of our daily work. Such as daily business processing, product marketing, customer reception, etc. It is precisely because of the routine and repetition of these tasks that we may overlook some details that should be paid attention to, and sometimes it will lead to customer dissatisfaction and even complaints due to improper handling.

1. respect and care about customers from the heart and respond to customers' needs quickly

all staff who provide services to customers should establish a comprehensive, correct and scientific service concept, truly regard customers as God, respect customers' choices and privacy, pay attention to customers' feelings, put themselves in other's shoes, and handle business and solve difficulties for customers from their standpoint. Respond positively to all kinds of demands put forward by customers in service work and business handling, and settle them quickly; If it is difficult to settle the case at that time, ask for instructions immediately and seek help in many ways to make customers feel at home.

2. Pay attention to every service detail

Details determine success or failure. Pay special attention to details in service work. In our daily work, our professionalism is reflected from the details of dress, appearance and the use of civilized terms. A smile, a gesture and a greeting can make customers feel warm. Being able to provide customers with "one-stop" service, making the first inquiry responsible and the first settlement, and reflecting our professional level in detail, are the basic work of our refined service.

3. Provide excellent service environment and convenient service measures

Modern consumers pay more and more attention to the consumption environment and convenience of consumption. We should pay attention to the construction of internal and external environment, increase investment in hardware facilities and software conditions of outlets, and provide customers with a warmer and more comfortable environment. In addition to providing comfortable seats, filling single tables, reading glasses and other traditional convenience measures, we should also provide drinking fountains, newspaper columns and even coffee, candy, small gifts, etc., and we should also pay attention to providing special convenience conditions for special customers (such as the disabled).

second, do enough extra services

extra services are unexpected and reasonable services, which customers have needs but have no expectations. If this part of the service is not done well, the customer will not blame it; If it is done well, customers will be very satisfied and form a certain degree of customer loyalty. At present, we can provide three kinds of additional services: value-added services, customized services and personalized services.

1. Value-added services

On the basis of providing basic services, the additional services provided for maintaining and increasing the value of customers' assets are value-added services. Financial salon and various financial lectures are good forms of value-added services provided by our bank. Through our business relationship with the fund, securities, insurance and other industries, we invited relevant professionals or our financial experts to give lectures and exchanges on issues of concern to our customers, which not only strengthened our contact with our customers and enhanced our feelings, but also met their needs to improve their financial management ability and achieved a win-win situation.

2. Customized service

When a customer's banking product is about to expire, the account manager will promptly remind him by email, SMS, telephone and other forms, which is the customized service. This kind of customized service is not requested or reserved in advance by customers, but is provided by staff through comprehensive contact with customers.