The work of the summary of the finished highlights, summed up the shortcomings, it should say how to do next year. Try to grounded, do not say some nebulous things. Here is what I bring to you cleaning work summary how to write Model 5, I hope to help you!
Cleaning work summary 1
20__ year immediately past, we are taking stock of the year's harvest at the same time, but also hope and the new future. Unconsciously, I ended up in a new position in the work of the year, is summarized as follows: in the leadership and all the comrades care, help, support, closely around the security production for the center of the work, give full play to the functions of the post, and constantly improve the working methods, improve efficiency, to "obey the leadership, unity of comrades, serious study, solid work "for the guidelines, always adhere to high standards, strict requirements, always put the" safety first "in the first place. Strictly implement the "six prohibitions", and resolutely put an end to habitual violations. I have completed all the work tasks well. I always put learning in an important position, and strive to improve their overall quality of work.
First, a year of work performance
(a) to strengthen the image, improve their own quality. In order to do a good job of the basic work of the team, I insist on strict requirements for themselves, focusing on setting an example, treating people with sincerity, a love and dedication Speaking of dedication. I correctly recognize their own work and value, correctly deal with the relationship between bitterness and happiness, gain and loss, personal and collective interests, and adhere to the dedication, honesty and dedication, the second is to refine skills to improve. After a year of study and exercise, carefully learn the strengths of others, change their own shortcomings, and humbly to the leadership, engineers and colleagues to teach, in the continuous learning and exploration to make their own technical improvement.
(2) strict discipline, and constantly strengthen the style of construction. Over the past year, I have strict requirements for their own, and always put the bland, willing to pay, silent as their own guidelines, always focus on the construction of style of rigorous, meticulous, solid, realistic down-to-earth hard work. In the work, to the system, discipline to regulate their own words and deeds, strict compliance with the rules and regulations, respect for leadership, unity and comradeship, modesty and prudence, and constantly improve the style of work; insist on doing things that are not conducive to the team do not do. With the team members of the heart to a think, to a make, will not care about doing more, do less, just want to complete all the work successfully.
Second, the shortcomings of the work and future direction of efforts
Although the work of the year has made certain achievements, but there are some shortcomings, mainly in the degree of management is not strict enough, learning, technology is not enough to work hard, and there is still a certain gap between experienced colleagues, in the future work, I must seriously sum up the experience, to overcome the shortcomings, and strive to do a better job. Timely put forward rationalization proposals and solutions for the reference of the leadership, to ensure the safe production of the station, a smooth gas supply. In short, over the past year, I have done a certain amount of work, but also made some achievements, but there are still many gaps from the requirements of the leadership and comrades: the work of innovation is not strong sense of creativity to carry out not enough. In the future work, I will carry forward the achievements, overcome the shortcomings, with a highly responsible attitude to work, down-to-earth, conscientious and responsible to do a good job. More concern for colleagues, unite all members of the team *** with hard work, live up to the expectations of the leadership and comrades. Probably so, slightly change it.
20__ years, we in the company under the guidance of the leadership and strong support, in accordance with the company's work requirements, in line with the "your satisfaction, is our eternal pursuit" of the purpose of the property service, "people-oriented, customer-oriented, sincere for the source, quality first! "The company's management philosophy, to" on the level, create benefits, tree brand "as the company's development goals," service first, customer first "as the creed of every employee. After the department of all staff *** with efforts to carry out a series of quality service work, here on the work of the year to do a brief summary. Summarize the experience and lessons learned, identify shortcomings, and lay a good foundation for the work of the year.
1, personnel management
cleaning after the implementation of the night shift, the staff mood swings, carry out the work is very difficult, for this and the staff of the multifaceted communication, to stabilize the mood of the staff, did not affect the quality of work. According to the work demand for each position, focusing on strengthening the rational allocation of personnel and workload assessment, the actual operating characteristics and requirements, adjusted the shift and duty time, without increasing the number of personnel, basically meet the operational requirements of cleaning. Existing personnel 14 people, this year **** there are 9 people Separation and transfer. One of them was transferred to the depot, and eight were separated.
2, training
The new cleaning staff cleaning theory training and practical training for different positions, so that the cleaning staff to master the knowledge of cleaning work, to achieve the requirements of the office building cleaning work. On the premise of the cleaning staff for "cleaning workbook" training, combined with the actual situation in the work focused on the following training: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, elevator cleaning and maintenance, rust treatment. Strengthened the staff assessment system training, excellence and the knowledge of coherent training, the establishment of the staff's sense of responsibility for the work, the staff has been able to work hard and according to the required standards to complete, but in compliance with the work discipline, behavior and other details need to be supervised and managed, the next step will be to strengthen the training in this area and to make it become a habit. After continuous training and bonding, cleaning staff have adapted to the existing management style and work procedures, personnel basic stability.
3, cleaning work mode
In the group company under the guidance of the leadership of the implementation of the "unmanned cleaning", "color cleaning" has achieved good results. On the basis of the original day shift is divided into two shifts, the main cleaning work on the night shift. In the implementation of "unmanned cleaning" at the same time in order to ensure the quality of health, strengthen the cleaning inspection frequency. Existing staffing 7f-16f a janitor can basically achieve the health problems arising at any time within 30 minutes to solve, but in the peak 11f16f often exists an hour janitor can not enter the men's bathroom phenomenon, resulting in a dirty bathroom. In the "color cleaning" to strengthen the cleaning frequency, the original fixed plan cleaning to the current cleaning at any time, found dirty immediately clean, restore the original color, to get a better effect, but the cost of cleaning has increased. In recent period due to the second construction and municipal road construction, the overall environment is dusty, although strengthened cleaning, but the overall health status did not meet the requirements, and cleaning costs have increased, with the end of the construction will be thoroughly cleaned to meet health standards. In order to ensure that the elevator carpet health to meet the standard requirements, every 20 minutes to vacuum.
4, cleaning work completed
(1) completed the cleaning staffing and work mode of timely revision (2) to complete the building public **** area health routine maintenance work. (3)Completed the opening of the newly occupied floors. (4) Complete the building stone crystal hard treatment, carpet maintenance work. (5) Completion of the building's garbage removal work. (6) Finish 2 times cleaning of the external wall of the building. (7) Completion of peripheral ground washing work. (8) Cleaning of b1 car park twice a month. (Not responsible for daily cleaning work) (9) Completion of special cleaning services. 2x crystal treatment and cleaning of carpets, beds, and sofas on the stone floors in the depot. cleaning of carpets on the 3rd floor. (10) to complete the quarterly wood waxing maintenance work.
5, greening work
May building procurement of green plants within the *** have about 100 green plants, office and lobby growth in general, other places due to lack of sunshine, humidity is not enough, especially not ventilated, resulting in more green insect pests, most of the plants in the elevator hall died, and the other barely alive but no ornamental value in terms of. Efforts to overcome the adverse factors in the maintenance, so that every two seasons to replace the soil, increase nutrients, timely killing insects, a certain period of concentrated maintenance. Two Hawaiian coconuts were successfully propagated. In the year ___ indoor greening is recommended to consider outsourcing, to ensure that plants can be ornamental. Exterior greening due to waterproof construction has not been replanted, ___ April should be comprehensive from the new design of greening. Attachment __ May purchased green plant schedule name purchased quantity (a) the existing number (a) the number of death (a) green 20137 Scattered anemones 13130 Fortune Tree 550 Green Giant 24177 Black Diamond 220 Smooth sailing 606 Hawaiian Coconut 811 Ficus 110 Money Tree 220 Rubber Tree 220 African Jasmine 3306 Pest control according to the street's work on the creation of the National In accordance with the instructions of the street on the creation of the National Health City, the cleaning of the building carried out a thorough decontamination, in line with national health regulations. In the work according to the different seasons, respectively, to kill rats and flies, and achieved better results.
6, health quality supervision
With the implementation of iso9001-__ quality system, cleaning in the work, strengthened the quality of supervision, complete the form to fill out a variety of records and systems to control the quality of the work, and summarize the problems in the work, and further correction, and achieved better results.
7, cost control
__ year cleaning average cleaning costs 5500 / month. In terms of cleaning supplies control, guest supplies are more difficult to control (rolls of paper and hand sanitizer) for example, rolls of paper monthly cost nearly 1300 rounds. Hand sanitizer costs nearly 220 won per month. Stone maintenance costs nearly 1,000 won per month. After 9 work problems 1 peripheral car park by the oil produced by the car, can not be effectively removed. 2 existing staff daily cleaning frequency and the company requires the frequency of a certain gap in the premise of not increasing the number of personnel, it is difficult to meet the standards. 3 winter snow day pharmacy hygiene can not meet the standards, can consider the purchase of self-propelled automatic scrubbers, there will be a certain degree of improvement. 4 building put into use has been two years, the stone of waterproofing Oil- and stain-resistant ability has declined, in order to prevent water spots, weathering and other lesions, ___ plan in the bathroom and the hall floor stone to do protective treatment. 5 in order to ensure that hygiene meets the standards of high-frequency use of equipment, cleaning equipment, the replacement of spare parts costs will rise. Example in order to ensure that the elevator carpet hygiene to meet the standards, as required every 20 minutes to vacuum, vacuum cleaner switch nearly 90 times a day.
In the year ___, cleaning work on the whole has improved, but there are still shortcomings in the details of the work, cleaning costs have the potential to dig. Under the guidance of the company's leadership, under the efforts of all the cleaning staff, will have a better performance in ___. Frequently used cleaning agents in the workplace to blend a good proportion issued to control the amount of use.
Summary of cleaning work 2
A year in the company's unified leadership, through the department of staff *** with the efforts to complete the company's arrangements for the work of the various tasks, recognized by the owners.
Cleaning is nothing more than a line in the property services management industry. It reflects the industry unit of the state clean image, at the same time, also by the owners, using the visual perception of the first impression. As the saying goes: look at the ground, sit down and touch the bench. This is the habitual psychological norm of people scrutinizing the state of health. Looking back, we do:
First, cleaning standardization
On the basis of last year, in the new refinement of the work content, strict assessment of the big points standard. Different regions, different parts have specific points assessment. In this way, easy to operate, conducive to inspection.
1, according to the standard training, for job rotation and new employees to enter the actual more, the implementation of regular meetings to speak theory, on the job to do the demonstration method of training. Class leader hand in hand to teach, skilled workers, pass, help, take, play the class leader's business skills long, mobilize the enthusiasm of skilled workers. Doing so is also easy for the trainee to accept and master, that is, to improve the skills of the trainee, there are closer to the distance between colleagues, two birds with one stone, complement each other. Strictly training off, explain the main points of the operation, to do eye hard hand fast (ie: eye hard to see the hand fast to do); the first coarse after the fine, one step to step, people go things clear (ie: a do thoroughly, people go garbage, sundries, tools away all take away).
2, according to the standard to do. Sub-two, responsibility to the person, signed the target responsibility book, so that employees have standards in their chests, the daily worksheet is arranged in order, the operation has a quasi. Master Zhou is a prominent one, the hall's glass doors, glass curtain wall clean and transparent, coffee table, sofa spotless. Master Yuan carries forward the work style of excellence, floor cleaning cleaning garbage cans, compared with men, no less, to maintain the cleanliness of the main building health. Mingdu building is now during the renovation, in the case of small staff workload, several masters also take the standard to ask for self-consciousness, to the standard to approach, try to approach and reach the standard. To their work, only this way to describe: sweeping swinging body ash, mopping a sweat. More prominent, the transfer of personnel to take positive action, no complaints. Old Fan master responsibility of the area is currently the most thorough, cleaner piece, from the renovation stage, is difficult to see the standard model.
3, according to the standard to check. In the inspection work, not to go over the scene. Put an end to a paste two mixed, found that even if the problem is raised, pay attention to the expected weight, try not to hurt the peace, anomalies, multi-party assistance. There is only one purpose, the standard does not give up. One of the constant daily inspection, cleaning standardization is an indispensable measure, only then, the wall will not be posted on a piece of paper, the district's health in order to win the owners and users of satisfaction.
Second, the creation of health strict requirements
The creation of health city is the municipal government's major decisions, over the past year, we have always been taut this root Hong, never dare to slacken. The district has been maintained in good condition.
1, the time required by the superiors, strict implementation; according to the standard strictly to do. In the past, the square cleaning time is: the morning city eight o'clock to eight o'clock in the evening. In order to create health, the relevant departments require that we must do a good job of health before six thirty, and then organize the placement of vehicles. In the case of no increase in personnel, the two people on the same shift to the morning and afternoon shift particles longer shift time, to achieve the time requirements for the creation of health. Admittedly, although the shift time has been shortened, the workload has increased exponentially. However, the two masters did not say anything, gladly accept the allocation. At the same time, the standard is not lowered, the square is difficult to see the smoke belt and shells and paper. In the summer, sunny days, a sweat, rainy days, a water, winter, the top of the stars to work, sweeping the square by street lamps, facing the cold wind to go home, has been a few hours after dinner. Day after day, it is not easy, ordinary, rare and precious. Their dedication to the realm and the spirit of hard work is worthy of our property people to learn.
2, the superiors require long-term management, we have been to the end. From the realization that the creation of health matters, from the work duties, we are the main force, can, we must accept the task, obliged to accept the inspection at any time, go all out to do a good job in the creation of health. In the words of the two masters: "inspection is how to do, usually also how to do", to do the usual and inspection of a kind. In the process of countless inspections and acceptance of open and secret inspections, also proved a point. Galaxy a piece of no problem, we can rest assured. Neighborhood leaders as such.
Third, unity and righteousness
In the actual work of the work, we have been reminded and asked everyone: not conducive to unity of words do not say (behind the back of the long and short of other people do not discuss); not conducive to the unity of the words do not pass, do not do the long-talking woman, good control of their own mouths; unity of the things do not do, especially during the duty period and the shift handover process, do not be clever, do not perfunctorily work, do not muddle through the companions, to do! The upper and lower clear, harmonious together. Will be positive, crooked and evil hard to exist; speak positive, reduce the suspicion of psychology. Unity out of the mood unity out of the spirit. Take the words of female compatriots: now we are in a comfortable mood, work to the end of the work, eat a little bit of pain and suffer a little bit of fatigue willingly, the leadership advocated the collection of fees to the public, we are determined to comply with, and happy to do. The long-standing practice was broken, eliminating the phenomenon of anyone handling waste products privately. Since the original, that reduces mutual suspicion and the psychology of the fight, there is an increase in income, although it is very insignificant, but it reflects a spirit and realm, and more importantly, he promotes the unity of the team to enhance the sense of teamwork. The company's many surprise missions can only that is to come, happy to work, no complaints.
Fourth, feelings and helplessness
In people's imagination, do cleaning is to do common but got, who can do, other ah, can do, not necessarily do. According to our standards, from not to do, there must be a process, and have to figure out by heart. Saying all this, some people may think that there is a doorway to cleaning, do not make yourself high.
Cleaning work summary 3
Our company on February 4, 20__ to participate in the ___ Limited office decoration project cleaning and cleaning work. The cleaning work officially started in the morning ___ and ended in the afternoon ___. Finally, all of us involved in the morning of the staff to do a summary of the cleaning work and summarize the specific summary of the content is as follows:
A tool to determine the efficiency and progress of work
Due to the work content and specific work environment beforehand to understand the lack of, resulting in the part of the tool is not practical, and in the scene can not give full play to the role, resulting in twice the result, this is the future to pay attention to the problem (for example, dusting). The problem (such as dust mop, to consider convenient, practical, easy to wash and easy to dry; gloves to consider the set of hand, use flexible; glass scraper to consider supporting the use of telescopic poles and rags, etc.).
Second, the arrangement of the process
The work of cleaning should be from top to bottom, step by step, but we are in a flurry of busyness and eagerness to get things done, chose to see what to do, resulting in non-stop repetitive work. In the case of the original manpower is not enough, make the work progress even slower.
Third, usually pay attention to clean up, do not accumulate
In the process of the project, the team should cooperate with each other, in the process of cleaning, can not be accumulated to the end. Do not do each process to the next process to increase the trouble, process control determines the result! Can not figure the convenience of the moment, leaving hidden dangers in the future.
Fourth, to bring the temperature to do the project
Only with the temperature with full affection, in order to work on it a million love and care, to find a variety of subtle problems, such as Kang stable steel mesh ceiling on the reverse side of the sanitary processing problems. We want to bring this temperature to every employee of Founder, from these minor issues can perfectly respond to the degree of dedication to the work of everyone. Only good at discovering problems, and thus perfect, can make a project that makes everyone satisfied.
Fifth, the purpose of doing cleaning
The purpose of doing cleaning is not exactly to do cleaning, but to see themselves in the process of doing cleaning! See the state of their own in this project, in the cleaning process of their own look, which some places need to be corrected, so that they become a good environment, which cleaning is not good to do? What is the reason for this? Can it be overcome during construction? The design department can through close contact, find out what details of the owner is not good to use, how can we improve? The next project can learn from what experience?
Six, there are requirements, there are standards
Doing engineering, do projects must have their own strict standards, not because of the strict requirements of the A party, we are strict, the A party lax we are lax. This is back to do the project with temperature, only with feelings, we hope it is better, every project can do better, we will be better and better Founder!
Seven, quality inspection, mutual learning
Only let everyone visit and learn from each other, form words, form habits, so that we can find their own shortcomings, learn from the strengths of others, so that the staff of Founder's footsteps with the Founder's footsteps, together with the advancement of the ****!
All ways, methods, just for better results! We hope that everyone *** with the participation, carry forward the spirit of the Founder's team, show the Founder's staff, all together, the pursuit of excellence themselves, to promote the excellence of the Founder, we move forward together!
Cleaning work summary 4
Doing cleaning work in the eyes of many people is not worth mentioning the work, I originally thought so, but since the real contact to the actual work, only to find that it is not simple, usually do not pay attention to the place, for the cleaner, absolutely can not be sloppy, the corner of the wall, corner. The window, nooks and crannies, are the focus of the self-check.
In the company, with the heart of sincere service, and strive to do their jobs. During my tenure in the company, I from fumbling to familiar, from bewilderment to self-confidence, in every step of my progress, have been the company's leadership and colleagues enthusiastic help, and most of my colleagues' understanding and support. If the work during this period there are some redeeming qualities, it is by no means because of my personal ability, but should be attributed to the fact that we have a high-quality company team, a group of enthusiastic, willing to dedication of the staff. The purpose of this summary, and never to their own grease, but I hope to achieve a calm review of their own work during this period of gains and losses, to sum up the experience, lessons learned.
This stage of the work of the period, the daily work of cleaning is mainly dependent on the effective command of the company's leadership. This period of work, in the handling of large events can actively report to the leadership, take measures quickly, without serious errors, but there are still many problems in the details of the work, but the good thing is that the leadership and colleagues pointed out and remedies in a timely manner, have not produced serious consequences.
This year's work, but also exposed some of their own problems, such as their own requirements are still relatively relaxed, attention to some of the details is not enough, to be improved in the future work. At the same time, I hope to have the opportunity to learn and master more skills to improve their level. Determined to post, invest more time, greater enthusiasm, to complete the company's work, live up to the expectations of the company's leadership.
Summary of cleaning work 5
I since May 18 this year into the job as the property department cleaning supervisor. Work duties are responsible for the park A, B, D daily cleaning, regular extermination, garbage removal work, and and the property office area and the end of the year to receive the E, F, G group opening and daily health cleaning services supervision and management. Management scope is wider, the staff distribution is more scattered, although these management work to bring great difficulty, but did not change my enthusiasm for the work, which is both a challenge and a rare opportunity to exercise. The following will be the work of this year reported as follows:
First, open work
At the beginning of the work, the focus of the work faced by the ABD group of public **** area open, due to time constraints, maintenance work, which has brought great difficulties to open work, basically the whole period of time is to open up and large-scale maintenance work synchronization, which has resulted in the completion of the open areas There are problems of secondary pollution and repeated cleaning. The water system is still not turned on until the owner focuses on moving in, which undoubtedly has a huge impact on the cleaning work, but under the coordination of the property manager Wang, after much communication, contact the general contractor to try to clear away the large pieces of construction garbage, and the remaining part of a small amount of construction garbage is cleaned up by the cleaning staff by me, and in addition, through the coordination of the temporary borrowing of the fire fighting water to be used for the opening up of the area. In the owner for occupation procedures before the daily on-site supervision and inspection, rectification and reworking, one by one, to ensure the successful completion of the open work. Similarly, at the end of the takeover of the EFG group, cold weather, most of the time can not use water in the case, to overcome the difficulties to complete the work of opening.
Second, the daily cleaning work management
Outsourcing company cleaning as grass-roots workers generally exist in the older, cultural level is low, personnel mobility and other issues. Because this project is a villa project, the working environment is only park and garage, the conditions are relatively poor, and each person under the jurisdiction of the area is also a large task. Property company in addition to regular company background, management system, company leaders and other in-depth corporate culture training, with the cleaning company's own work system training cross, cycle training. And cleaning company internal cleaning tools manipulation, cleaning skills knowledge training, regular organization of each oral assessment, the survival of the fittest, to ensure that everyone can improve as soon as possible. Likewise, during the daily work of cleaning staff, we pay more attention to their rest and food problems, contact the engineering department to build a cleaning lounge in the garage, and issue heat-preventing medicines during the high temperature in the summer, so that everyone can work at ease. In October, due to the construction side of the household cleaning withdrawal, my property department in the case of personnel tension, deployed personnel in two months time cumulative household cleaning construction after the garbage, into the household cleaning up to 175 times, clean up during the maintenance of the public area of the construction of garbage piled up more than 200 times, to ensure that after the end of the construction, the owner moved in before the household and public **** area of the sanitation requirements.
At the same time with the actual work of the details of my daily work to summarize and constantly amend the cleaning class rules and regulations. Has updated the company's "cleaning operations guidebook" has developed, modified a series of management regulations and specific measures, so that the management of a clear division of labor, responsibility to the person. And according to the site conditions, we have drawn up the division of cleaning staff position area, workflow, duties, safety operation norms, emergency plans and so on. Similarly, in order to check the work of the staff at any time, the supervisor of the outsourcing company to fill out the "working day statement" and I fill out the daily "cleaning inspection checklist" double inspection. I combine the daily staff performance, problems found and rectification, communication with other departments and work logs on a single sheet of paper, which reduces a lot of my `clerical work, but also through the communication with the security officer, supervisors and greening supervisors, and mutual supervision and notification, to make up for the current situation of the cleaning department, where I'm the only one who does the rounds and inspections. Through the records and checklists to understand their work and quality of the situation, to do a good understanding of the situation, have evidence, and will be organized and archived for inspection. Closely cooperate with the customer service department to deal with two complaints about cleaning problems, and timely and appropriate measures to deal with the problem, to avoid the recurrence of the same problem. With the sales office and clubhouse staff exchanges and cooperation, the successful completion of the higher leadership of the visit inspection reception tasks.
Third, the regular elimination work
In the regular elimination of four pests in the work, the company proposed to purchase their own drugs and equipment, arrangements for personnel through the collection of information and consulting professionals, multiple comparisons and groping, organized a set of operating procedures and drugs and equipment list suitable for the status quo of the project to save costs, while with the installation of mosquito lights in the garage and the frequency of weekly elimination, to achieve the desired effect, and do a good job. At the same time with the garage installation of mosquito lights and the frequency of weekly extermination, to achieve the desired effect, and do a good job of written records on file. Gradually improve the park garage mosquito environmental problems.
Fourth, garbage removal
Garbage removal company since July 1 formally into the field, predominantly domestic garbage, with the increase in the number of owners to move in, and renovation of the increase in the number of households, the construction of garbage piled up in the garage with the households, so the daily work of another garbage patrol. Do a good job of estimating the timely contact with the removal of vehicles into the field. Part of the renovation company will be construction materials and garbage piled together, in order to prevent the occurrence of misdirected transportation, I designed a form by the removal personnel and the person in charge of the site to sign the confirmation, at the same time, I additionally notify the front desk to contact the owners, to do double insurance.
Looking back on the work of more than half a year, in the upper leadership of the help and concern, although there are some achievements, the park and the club's pre-cleaning work is on track. But there is still a gap with the company's leadership at all levels, in the management level, communication skills are still lacking, sometimes not calm enough when things go wrong, sometimes eager to get things done often go against their wishes. These deficiencies need to strengthen their own learning, with the knowledge to guide their own work, and strive to use better results to return the leadership of my trust.
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