Haidilao, as a catering brand famous for its service quality and customer experience, should respect and understand the different needs and choices of consumers, instead of forcing them to consume according to their own standards. Doing so will not only hurt the rights and feelings of consumers, but also affect the reputation and image of Haidilao.
Therefore, I think that Haidilao's request to order the bottom of the pot is not disrespectful to consumers, but self-distrust, which is a wrong business decision and marketing strategy. It may bring short-term benefits to Haidilao, but it will bring long-term risks and crises to Haidilao.
I hope Haidilao can reconsider this regulation, restore the supply of clear water pots, and apologize and compensate consumers. I also hope that consumers can express their opinions and demands rationally and safeguard their legitimate rights and interests. I believe that only in this way can the trust and friendship between Haidilao and consumers be restored and the hot pot culture continue to develop.