A waiter's necessary spoken English should include the following aspects:
Greeting guests, introducing menus, taking orders, recommending dishes and services, and providing bills. The following is a detailed description:
1. Greeting guests
When receiving customers, the first impression is very important. Conventional greetings can make guests feel comfortable and welcome. For example:
-Good Morning/Afternoon/Evening, Welcome to our restaurant.
-How many people are in your party?
-Do you have a reservation?
2. Introducing the menu
The menu of the restaurant is usually provided in English. There is no English version or the customer is not familiar with the menu. The waiter needs to introduce the dishes. For example:
-would you like me to recommend something for you?
-we specialize in seafood, our gridded salmon is very popular.
-our signature dish is the "still-fried beef with scallions". it's worth trying.
3. Accept the order
The waiter needs to accurately understand the customer's order demand and confirm the order information. For example:
-What can I get for you?
-How would you like your steak cooked?
-Will you be having any drinks or desserts with that?
4. Recommend dishes and services
Waiters need to recommend restaurants' dishes and services to customers to enhance their dining experience. For example:
-may I suggest trying our house-made pizza? It's one of our most popular items.
-If you have any dietary restrictions, Let me know and we can alter the dish accordantly.
-our chef recommendations pairing the steam with a glass of red wine.
5. Provide the bill
After the meal, the waiter needs to provide the bill and complete the collection. For example:
-Can I bring you the check?
-Would you like to pay by cash or card?
-Thank you for dining with us,have a good day!
Expanding knowledge:
There are many commonly used abbreviations and word abbreviations in English menus, such as app(appetizer), entree(main course), V(vegetarian) and so on. In addition, the restaurant culture and dining methods in different countries are also different, and waiters need to adjust their service methods accordingly for customers with different cultural backgrounds.