Current location - Recipe Complete Network - Catering training - I complained to 12315 because I am not allowed to bring my own alcohol, the office staff replied: consumption of take-out drinks if the safety problems occur, it is difficult to pursue responsibility
I complained to 12315 because I am not allowed to bring my own alcohol, the office staff replied: consumption of take-out drinks if the safety problems occur, it is difficult to pursue responsibility
I complained to 12315 because I am not allowed to bring my own alcohol, the office staff replied: consumption of take-out drinks if the safety problems occur, it is difficult to pursue responsibility reasonable?

? For consumers and operators, through negotiation and settlement to resolve disputes between consumers and operators, is a quick and easy way to resolve disputes. In fact, a large number of consumer rights disputes in life are resolved in this way.

The Supreme People's Court further pointed out that the "ban on bringing your own drinks" and "setting a minimum consumption for private rooms" are unfair and unreasonable provisions made by catering operators using their dominant position to aggravate the responsibility of consumers, violating the relevant legal provisions. These provisions violate the relevant laws and regulations, and are overbearing terms and conditions. Consumers can request the People's Court to recognize the invalidity of the overbearing terms.

The Supreme People's Court made it clear on February 12, 2014 that "prohibiting the bringing of alcohol" and "setting a minimum consumption for private rooms" are all overbearing clauses made by the catering industry in violation of the Contract Law and the Protection of Consumers' Rights and Interests Law.

The Supreme People's Court said, consumers in the catering operators to provide services when encountering overbearing terms of disputes, can apply the provisions of the Consumer Law, but not the provisions of the Regulations.