Floor supervisor is the most important is to have a high capacity to deal with restaurant emergencies and the ability to communicate with customers; the following is my carefully collected and organized on the floor supervisor's duties, the following I will share with you, come to enjoy it.
On the floor supervisor's duties 1
1, responsible for the daily management of a single store, to enhance the performance of a single store.
2, responsible for achieving the company's business objectives.
3, is responsible for improving and compiling service standards and operating procedures, to ensure that the operation and service level to meet the company's standards.
4, the organization of the staff to carry out relevant business knowledge training, improve service skills.
5, grasp the basic construction of the staff team, familiar with and grasp the ideological situation of the staff, when the staff to maintain a high level of enthusiasm, the formation of a good working condition.
6, responsible for guiding, supervising and managing the staff performance appraisal assessment work and results summary.
On the floor supervisor's duties 2
1, responsible for the daily management of the shopping mall site, supervision and management of the daily operation of the store;
2, with the marketing department to complete the promotional activities, activities to negotiate and do a good job during the activities of on-site monitoring;
3, supervise and follow up on the store's daily sales and the formation of a monthly The sales analysis report.
1, responsible for the daily operation of commercial real estate property, open and close the store on time, so that the mall can operate normally; 2, is responsible for coordinating the property, the merchant relationship; 3, is responsible for the management of accounts receivable, the collection of rents and other fees on time; 4, is responsible for coordinating the work of customer complaints; 4, is responsible for the management of the mall, and is responsible for the management of the mall, and is responsible for the management of the mall. 5, master the operation of the mall, for the adjustment to do a good job of collecting information and make suggestions. 1. Communicate the company's business management policies on the store tenants (including publicizing the time of the store promotions; rent due time and the amount of reminder to pay; and to assist in the renewal of the contract of the storefront); 2. Do a good job in maintaining the relationship between the various brands and the day-to-day service; 3. p> 3. Supervision and inspection of cleanliness in the store, security and fire prevention and other matters; 4. To assist store merchants to deal with customer complaints 1, in accordance with the foreman arranged to do a good job in accordance with the tables, chairs, dining room hygiene, dining room pavement, ready to a variety of supplies to ensure that the normal operation of the use of the store. 2, the reception of customers should be active, enthusiastic, polite, patient, thoughtful, so that customers feel at home; 3, the use of polite language, to provide guests with ___ service, 4, good to introduce customers and marketing the restaurant drinks and specialties; 5, cooperate with the work of the foreman, to follow the foreman or the leadership of the above command, solidarity and good to help 6, actively participate in training, and constantly improve service skills. Duties of the floor supervisor6 Implementation of the instructions of the superior, uploading and downloading, punctual duty. Assist the floor manager to do a good job in the daily work, and do a good job in the hall and the kitchen work with the communication. Responsible for checking the pre-dinner restaurant settings, supplies, facilities and the appearance of the waiter. Clearly understand the market situation, available dishes, drinks, special promotions, ordering dynamics, the arrival of service personnel status, climate, special days and other information related to business, and make appropriate arrangements. Participate in the service work during the opening hours, and supervise the staff in the area to provide efficient service to the guests, and ensure that all positions are operated in accordance with the rules and regulations. Work with the floor manager to train the staff. On the floor supervisor's duties 7 1, lead the staff to seriously do a good job of meal preparation, to ensure that the quality standard; 2, after the formal opening of the meal, supervise the waiter seriously do a good job of service work and personally participate in the service work; 3, timely tracking, inspection of the countertop, the place of substandard Corrections, corrections; 4, in a timely manner on the table serving speed, the situation to understand, timely urge food; 5, after the meal to organize the waiter in a timely manner to clear the table, finishing the restaurant tables and chairs health, to keep the restaurant clean and the environment is good; 6, to do a good job of training the staff of the team. On the floor supervisor duties _ floor supervisor work content what related articles : ★ Supervisor position of the basic duties of five ★ Hotel floor supervisor of the self-introduction ★ Supervisor job duties model ★ Floor manager self-introduction model ★ Property supervisor position of the basic duties ★ Project supervisor position of the basic duties of the basic duties of the basic duties of the supervisor ★ Selected Examples of Job Responsibilities for Food and Beverage Supervisors ★ Job Description for Property Management Supervisors ★ Essential Duties and Responsibilities for Property Supervisors ★ Project Management Supervisors Job Responsibilities