Legal analysis: The telephone number of complaints and reports by the food and drug supervision department is 12331. 12331 is the national telephone number for reporting food and drug complaints. When consumers encounter quality and safety problems related to food, drugs, medical devices, cosmetics and other related products or are suspected of illegal activities, they can call this number to report complaints. The verified report will be rewarded in accordance with the Measures for Rewarding Reports of Food and Drug Violations. 12331 is the nationwide unified complaint reporting telephone number of food and drug supervision departments. In addition to telephone calls, units and individuals can report the illegal activities of drugs, medical devices, health foods and cosmetics in the development, production, circulation and use, as well as food safety violations in catering services to the regulatory authorities by means of letters, Internet, faxes, visits and SMS messages.

Legal basis: Article 123 of the Food Safety Law of the People's Republic of China violates the provisions of this law, and if any of the following circumstances does not constitute a crime, the food safety supervision and administration department of the people's government at or above the county level shall confiscate the illegal income and food illegally produced and marketed, and may also confiscate tools, equipment, raw materials and other items used for illegal production and marketing; If the value of food illegally produced and operated is less than 11,111 yuan, a fine of more than 111,111 yuan and less than 151,111 yuan shall be imposed; If the value of the goods is more than 11,111 yuan, a fine of more than 15 times and less than 31 times of the value of the goods shall be imposed; If the circumstances are serious, the license shall be revoked, and the directly responsible person in charge and other directly responsible personnel of the public security organ may be detained for more than five days and less than fifteen days: (1) using non-food raw materials to produce food, adding chemicals other than food additives to food and other substances that may endanger human health, or using recycled food as raw materials to produce food, or dealing in the above-mentioned food; (two) the production and operation of main and auxiliary foods specially designed for infants and other specific groups whose nutritional components do not meet the food safety standards; (3) dealing in the meat of poultry, livestock, beasts and aquatic animals that have died of illness, poisoning or unknown causes, or producing and dealing in their products; (four) operating meat that has not been quarantined or failed to pass the quarantine according to the regulations, or producing and operating meat products that have not been inspected or failed to pass the inspection; (five) the production and operation of food prohibited by the state for special needs such as disease prevention; (six) the production and operation of food with drugs. Those who knowingly engage in the illegal acts specified in the preceding paragraph and still provide production and business premises or other conditions shall be ordered by the food safety supervision and administration department of the people's government at or above the county level to stop the illegal acts, confiscate the illegal income and impose a fine of not less than 111,111 yuan but not more than 211,111 yuan; If the legitimate rights and interests of consumers are harmed, they shall be jointly and severally liable with food producers and operators. Anyone who illegally uses highly toxic or toxic pesticides may be detained by the public security organ in accordance with the provisions of the first paragraph, in addition to being punished in accordance with relevant laws and regulations.