Emergency plan for hotel power failure

In daily study, work or life, there are sometimes some unexpected events. In order to reduce the losses caused by accidents, it is often necessary to prepare emergency plans in advance. What formats should I pay attention to when writing an emergency plan? The following is my emergency plan for hotel power failure. Welcome to read and collect it.

Emergency plan for hotel power failure 1

1. Maintain the order at the scene

1. The waiter should keep calm, maintain the order at the scene and stabilize the mood of the guests.

2. apologize to the guests and pay close attention to the situation in the venue to prevent all kinds of accidents.

3. Provide spare lighting equipment for guests.

2. Inform the foreman and the engineering department

1. Report the details of the power outage, including the number of people in the venue, the mood of the guests and the emergency measures taken.

2. report the power outage to the engineering department and ask it to repair immediately.

Third, take corresponding measures according to the estimated power outage time

1. If the electricity can be restored in a short time, the guests can stay in their original positions, and the order in the venue should be maintained before the lighting is restored to avoid discovering various accidents.

2. If electricity cannot be restored in a short time, guests can be guided to leave the accident site safely, and during this period, attention should be paid to avoid accidents such as bumps, falls or lost items.

3. I apologize to the guests again for the unexpected power failure.

IV. Handling the unpaid bills of the guests

1. The waiter gives the unpaid bills of the guests to the foreman, who is responsible for the collection of the unpaid accounts.

2. The foreman will inform the cashier at the front desk about the bill to prevent the phenomenon of running the bill now.

3. In the process of collection, the head waiter may, within the scope authorized by the superior, reduce or exempt the guest's accounts as appropriate.

5. record the accident in detail in the duty log. Emergency plan for hotel power failure 2

1. Water cut:

1) First, find out the reason of water cut, and determine whether it is the water supply problem of the water supply company or the water supply equipment of the hotel;

2) If the water supply company stops water supply, it shall immediately notify the foreman and supervisor;

3) get in touch with relevant units in time to determine the time of water supply and water supply, so that the management can make corresponding decisions;

4) Maintenance personnel are on duty in the water pump room, and pay close attention to the water level of the water tank and the operation of the equipment; Do a good job of guest explanation and temporary water supply arrangement;

5) Inform the foreman and the supervisor, and get in touch with the equipment supplier and maintenance unit, so as to explain the cause of equipment failure and the location and degree of parts damage;

6) organize personnel to prepare materials in time in advance, and take corresponding measures immediately after receiving instructions from superiors to ensure the normal operation of the hotel.

2. Power outage:

1) If there is power outage in the external network, contact the power supply department immediately to confirm the nature of the power outage;

2) report to the hotel foreman and supervisor immediately;

3) Maintenance personnel should arrive at the front desk in time, contact the elevator with walkie-talkie to confirm whether the elevator is closed. If the elevator is closed, it should be operated according to the elevator fault release procedure;

4) Maintenance personnel should bring communication tools, maintenance tools, emergency lighting, water pump room, elevator room, power distribution room, lobby and other key parts, and inform the front desk of their location at any time to ensure smooth communication;

5) cut off the switches of each branch of the power distribution cabinet to prevent equipment and personal injury caused by sudden calls; When the power failure is caused by the power distribution failure in the hotel, find out the location and cause of the failure, disconnect the power supply of the faulty equipment, restore the power supply of the non-faulty parts, and reduce the affected area;

6) protect the site, take proper measures, report in time and contact the relevant units;

7) After fault treatment, the power supply can be restored only after the equipment is checked to be normal, and the operation of the inspection equipment should be strengthened;

8) illegal operation is strictly prohibited, and important equipment must be handled by professionals. Emergency plan for hotel power outage 3

1. Accident power outage

1. Accident power outage refers to the power outage caused by an accident in the external power supply line. This kind of power outage can be divided into two types: large-scale power outage and instantaneous flash.

2. Due to the emergency, the situation is generally very urgent and all departments need to coordinate their work.

3. When the power distribution attendant finds a power outage, he should immediately ask the power supply department about the power outage reason, inform the assistant manager in the lobby in time, and notify the duty manager, department manager and relevant duty posts in the hotel at night.

4. Take measures to determine the handling case immediately after finding out the reason.

(1) If the power failure due to a serious accident cannot be recovered immediately, the standby line shall be switched and delivered as planned.

(2) The instantaneous flashover power failure is due to the instantaneous voltage loss caused by the minor fault without tripping. In this power failure situation, the high and low voltage distribution cabinets are restored to power transmission according to the normal power transmission process, and the power transmission process is the same as that of changing lines.

(3) after the power transmission, you should inquire about the cause of the flashover fault by telephone, and register the handover in the work log after knowing the details.

5. If the power supply is interrupted for more than two consecutive times, the standby line will be switched, and the dedicated line will be restored according to the hotel operation after the power supply department finds out the reason and handles it.

when the electrical system of the building fails, resulting in power failure of the lighting system and power system of the building, the elevator is forced to stop. At this time, the maintenance personnel should immediately rush to the scene to take measures and contact the monitoring room to find out all elevator positions and whether there are trapped people.

Emergency treatment of hotel power failure:

When there is a sudden power failure, the hotel management personnel start the emergency lighting system, broadcast warm tips, take countermeasures according to the tips, and obey the arrangement of the on-site staff, and don't run around and crowd. In particular, don't panic, so as not to cause stampede accidents.

1. The power distribution personnel on duty shall immediately go to the scene of the accident to determine the cause of the accident, the power outage area caused by the accident and the affected area after receiving or discovering the outage.

2. If the power outage area has little impact, the user department should be informed in time to make emergency preparations after the power outage.

3. If the power outage area is large, it should be reported to the department, the user department and the assistant manager of the lobby in time. If there is any problem at night, it should be notified to the manager on duty in time, explaining the power outage reason, affected area, handling situation and emergency measures in detail.

4. To deal with the accident scene immediately, we must first determine the fault point, and disconnect the fault point to minimize the fault range and reduce the impact on the business area.

5. temporary lines should be taken as far as possible to ensure the power supply of the business area and necessary equipment.

6. communicate with the user department in time about the accident handling, explain the progress of the accident handling, and let the user department do all kinds of emergency preparations.

7. After the accident is handled, it is necessary to restore the power consumption in time and notify the department, user department, night shift manager and related positions.

8. After the power supply is normal, the accident point should be supervised and tracked to prevent the failure from happening again.

9. After handling the accident and running normally, analyze and summarize the causes of the accident, find out the causes of the failure, make relevant transformation on the equipment or line from the perspective of management or even, and organize the files for backup.

2. Planned power outage

1. Planned power outage refers to the planned maintenance of the line by the power supply department. Two days before the planned maintenance, the user department will be notified to handle the working ticket at the power supply department.

2. After receiving the notice, the duty room should immediately report to the department leader and notify the hotel leader. Notify all departments in writing of the detailed power outage time, make all preparations, and explain the guests well

3. Inform all departments that the planned power outage can automatically switch the two-way power supply line, which takes 3 seconds, and all departments of the hotel should make all preparations in these 3 seconds.

4. All departments planning power failure should do a good job in explaining the guests, parking elevators on the first floor, and shutting down computers in advance.

5. after the power failure, the engineering department will convert the line according to the regulations, and after the conversion, it will send electricity to the low-voltage distribution room of the hotel and deliver it to the distribution room on the first floor. After the delivery, call to inquire about the power supply situation of each department and post.

6. After the power supply is normal, inspect the water level of the negative water supply equipment on the second floor, the low-voltage distribution room and the seventeenth floor water tank, and register the inspection on the inspection record after the inspection.

7. After the whole power supply process is completed, register the operation time, steps and personnel files in the work log in detail.

iii. Emergency treatment of elevator power failure

When power failure occurs, the fire control system will give an alarm, which will cause the elevator to stop running. Firefighters will quickly find out the location and number of alarm points and call the security personnel on duty to go to the scene to check. As a passenger, you should keep calm and keep in touch with the outside world by telephone. Rescuers should open the outer door carefully according to the instructions of the floor lights, and cut off the power supply of the faulty elevator before rescuing the trapped people.

① when there is a power failure accident in the building, elevator maintenance personnel should arrive at the monitoring room with emergency lighting equipment at the first time to check the elevator position.

② When elevator maintenance personnel arrive at the floor where the elevator is located, they should first determine the exact location of the elevator and judge whether they can release people.

③ when the elevator is more than 81 cm above the ground, people can't be released, and they can only be released after turning to a flat position.

④ when it is judged that the elevator position can't release people, the passengers should be comforted: "Please wait patiently, you are safest in the car".

⑤ When the trapped people are released, the residents should be guided to leave the building through the safe passage.

⑥ elevator maintenance personnel should go to the machine room and cut off the total power supply of all elevators to prevent the heavy current from impacting the electronic board after the elevator is restored. ;