Current location - Recipe Complete Network - Catering training - How do the business flow and logistics distribution of Meituan cooperate with each other?
How do the business flow and logistics distribution of Meituan cooperate with each other?
Meituan's business flow and logistics distribution are connected by parcel system, logistics tracking function, expense settlement, processing, customer service and customer service.

1, parcel system docking: the distribution company needs to adopt Meituan's order system and bind with Meituan, and there are specialized technicians to complete this step. This step is necessary to realize the automatic transfer of order information.

2. Docking of logistics tracking function: After completing the docking, Meituan merchants can dock the logistics tracking function with Meituan platform, so that the logistics information of orders can be displayed on Meituan platform in real time, so that consumers can see the logistics information of orders in time.

3. Docking of expense settlement: After completing the docking of logistics tracking function, the distribution company also needs to dock the expense settlement, that is to say, it needs to dock with Meituan's account, so that the payment made by Meituan to the distribution company can arrive in time and realize automatic settlement without intermediate links.

4. Processing docking: After the docking between the distribution company and Meituan, it is necessary to dock the processing system with Meituan platform, so that the distribution company can better handle the problem, track the processing progress in real time, feed back the processing results to consumers, and reduce the communication cost between the two parties.

5. Customer service docking: After completing the previous steps, the distribution company can dock customer service with Meituan platform, so that Meituan can better handle customer service problems and enhance customer service experience. Meituan customer service can track all kinds of feedback information in time according to the actual situation, and better provide services to customers.

6. Meituan is a technology retail company in China, which was established in March of 20 10 and headquartered in Haidian District, Beijing. The mission of Meituan is to help people "eat better and live better" through the strategy of "retail plus technology". Meituan's business covers food and beverage take-out, in-store catering, hotel tourism and other fields, providing consumers with a full range of life services.