That depends on where you bought it and whether you took out the physical ticket ~ If you bought it at the gate of the scenic spot and got the ticket, it is generally non-refundable. If you are in official website and some websites that cooperate with Fant, such as Tuniu Tongcheng. Com, if you just make a reservation and haven't redeemed the physical ticket, you can return it before the specified date of use ~ If you don't know if you bought it from Taobao or group buying websites, contact them, because these are not official.