A flight attendant refers to a person engaged in serving passengers on an aviation plane. Also known as "flight attendants". In a blink of an eye, the flight attendant's internship has ended. The following is a summary of flight attendants' internship that I compiled for you. I hope it will help you. If you like it, you can share it with your friends around you!
flight attendant internship summary 1
In a blink of an eye, the flight attendant internship has quietly ended. Recalling the flight attendant internship, I am deeply touched!
Before the flight attendants' internship, the leaders and teachers of the college enabled us to work better, and actively organized theoretical knowledge training. Through several days of training, we further understood the basic knowledge of flight attendants and the rescue measures when encountering emergencies on the plane. After just a few days of theoretical knowledge training and practical training, we have learned a lot, and at the same time, we have produced many feelings. We have improved through hard study, grown up through tempering our will, and perfected through hard work. This training has further laid a solid foundation for our flight attendants. On the plane, we are strict with ourselves, work strictly and serve the passengers enthusiastically. At the same time, we use our enthusiasm to create a comfortable environment for the passengers and help them with a proactive attitude. Our work is also supported by them. Of course, the work on the plane is not smooth sailing. We need to have enough confidence and patience to face the passengers who don't understand. Sometimes we are wronged and want to give up, but in the end everyone persists.
Since I flew, I have developed many good living habits. I speak polite words more naturally and frequently. I habitually tidy up my used things everywhere for the convenience of people who need them later. Such good living habits are also very beneficial to our future life! When I used to be a passenger, it was natural to ask the flight attendant to help me do something. If she forgot or did something wrong, I felt that he didn't pay attention to me, and I would be very unhappy. This also made me better understand the passengers' thoughts as a flight attendant now and try my best to serve every passenger. But now I understand how difficult it is to be a flight attendant, thinking that it is not just to serve one person, but how difficult it is to remember the different needs of different passengers at the same time. This also made me understand that in the future life, when I am dissatisfied with others, I should first consider it from the perspective of others and understand their difficulties before I can learn what is called consideration and understanding. Although it is very hard, when the lovely passengers say "thank you" to you very gratefully, when your service is affirmed by others, and when the old couple give you a thumbs up, all the hard work is worth it. Really, at that time, you will feel that the whole world is tightly held in your arms, all the hard work disappears, and my heart is filled with love at that moment.
Although the internship time is not long, it is of great significance to us. It makes us see our own shortcomings and my efforts in all aspects, and also improves my ability. This will have a positive impact on my future study. Thanks again to the college leaders and teachers for their training. In the future study, I will do a good job as a flight attendant with full enthusiasm and initiative. I believe that through the teaching of school teachers and the accumulation of on-site internship experience, I will definitely do my work more beautifully! The flight attendant internship has given us unexpected gains. It has become an unforgettable experience in my life, which has made me more mature, steady and less naive. Through this flight attendant internship, my outlook on life, values and world outlook has also changed. I know better how to improve myself, hone myself, discover my value and lay a solid foundation for future employment. At the same time, it teaches us how to live, struggle and treat our work. This flight attendant internship has tested our sense of responsibility and sharpened our will.
I like this flight attendant job very much! I love this job and never regret choosing it. The reality is cruel. Every industry and every company has its own standards and systems. It's hard to finish every task seriously and happily. Think about how hard it is to get here. Persistence is victory! Believe in yourself!
flight attendant internship summary 2
Being a flight attendant is a dream pursued by many people. The job of flight attendants is not as sacred as everyone thinks. With many questions, let me talk to you about the working experience of flight attendants:
The job of flight attendants is not only high in salary, good in working environment, but also looks very good in status. This is indeed a fact! The work of flight attendants often gives people a sense of mystery. In fact, we should not over-idealize this profession. When you fly outside by plane for a day, one stop is more than ten hours. From morning till night for more than ten hours, we must smile at our customers and show full enthusiasm. Over time, this is also a severe test for our bodies. Therefore, the professional quality and psychological quality requirements of flight attendants and the heavy workload are also aspects that we understand. The working characteristics of flight attendants run through the whole flight preparation and landing, which is very different and difficult from the ground catering service. Let me start with the job responsibilities of flight attendants.
Flight attendants should provide passengers with services such as drinks, meals, travel knowledge and simple medical assistance. When the plane has to land on the sea or land in case of emergency, the flight attendants should assist passengers to evacuate the plane quickly and safely according to the usual training procedures and under the guidance of the captain. Flight attendants also help passengers solve medical problems and emergency situations. The FAA's requirements for first aid training involve the handling of emergencies, including "illness, injury or other abnormal situations". Crew members working at an altitude of more than 25,111 feet must receive all kinds of emergency education related to altitude, such as dealing with breathing difficulties and lack of oxygen. Generally speaking, flight attendants must complete the reporting procedures before the plane takes off (31 minutes for domestic routes and 41 minutes for international routes), and the clothing and appearance must be prepared before reporting. Before take-off, the captain will gather all the staff to make task instructions and assignments. Flight attendants must arrange newspapers and magazines to prepare towels, drinks and meals. When passengers board the plane, the flight attendant should welcome them at the door, guide them to take their seats, demonstrate their life jackets and check the safety belts before the plane takes off. Domestic routes have shorter flights and simpler services. When the plane lands, the flight attendants will broadcast to the passengers and recycle newspapers and headphones. In addition to ensuring that passengers have comfortable flight conditions, we are also responsible for the safety of passengers on board.
New flight attendants must attend initial training, which usually lasts for six weeks, including familiarization with aircraft, emergency procedures and on-board services. In order to keep their proficiency, they receive training every year. Many people think that it is nothing more than "bringing tea and water". In fact, when you arrive at the crew training center, you will change your original concept. Cabin service is not simple, it is a science, especially air service has its special requirements, which are different from other characteristics.
When the flight is delayed, what should we do? What should we do when encountering special passengers, such as a flight with seven or eight children at the same time? What should we do when encountering regular customers? These difficulties, key points and doubts encountered in actual flight work are the main contents of flight crew training. It includes more than 21 courses, such as aviation service etiquette, aviation machinery knowledge, meteorology, geography knowledge, air medical service, cabin service skills, aircraft type knowledge, emergency response and physique.
Before new flight attendants take up their posts, they usually go through these training stages:
Military training stage: according to the requirements of military personnel, strict training, hard-working spirit, good work style and life order are cultivated, which lays a solid foundation for being a qualified flight attendant.
◇ theoretical study stage: about one month. I mainly study English, aviation theory and aviation technology knowledge, aviation meteorology, body building, aerobics and so on.
practical operation stage (professional training): one and a half months. Mainly cabin service, various types of teaching, emergency treatment and so on.
◇ Ideological and political education: mainly for current affairs and political education. Flight attendants have limited activity space on the plane, monotonous service, repeated take-off and landing on domestic routes, and heavy labor and long time on international routes. You may have heard about the quality of some passengers, so the flight attendants are required to have certain patience and psychological endurance.
The above is my working experience of flight attendants. I hope I can give some experience to the students who are about to enter the flight attendant industry. I hope you can bring you more help through my working experience of flight attendants!
summary of flight attendants' internship 3
I was-,-from-to-,and I worked as an intern in the airline department, mainly in air crew positions. During my internship, I learned a lot of practical experience that I didn't learn in aviation school, and with the help of leaders and colleagues, I learned and mastered the basic business of air crew. The following are my internship experiences:
1. Strengthen my study and improve my self-cultivation
-In this extraordinary year, I started my preparation before my life and career-air crew internship. In order to make my literacy adapt to the requirements of the development of modern aviation crew as soon as possible, I worked hard to learn the policies and principles of the party and the state on aviation, the theoretical knowledge of aviation, and the knowledge of foreign languages.
Second, based on the post and smiling service
In the internship process, I actively based on the post and smiling service. In order to continuously strengthen my practical operation ability, during the internship process, I further worked hard to learn the relevant theoretical knowledge of air crew, actively learned practical operation experience from the old flight attendants, took customer service as the purpose, earnestly fulfilled the relevant requirements of smiling service and warm crew service, and based on the internship post, constantly improved myself and earnestly.
Third, sum up experience and constantly improve
Although I have successfully completed various internship tasks, I feel that there are still many shortcomings in the internship process, which are as follows:
(1) Business theory learning needs to be further strengthened
I remember that on the first day of internship, I didn't know how to answer many questions asked by passengers. I was a little nervous and my expression was unnatural. Although later in the internship process, the number of daily contacts and exchanges with tourists increased, as well as the accumulation of business knowledge. I can answer passengers' questions clearly when answering their daily inquiries, but I still need to further strengthen my business study.
(2) The comprehensive quality needs to be further improved
Sometimes, flight attendants need to face many foreign-related customers, so it is very important to be familiar with and master foreign language dialogue. In terms of foreign language application, I need to make further efforts to improve it.
(3) The connection between theory and practical knowledge is not deep
In flight attendant service practice, we should flexibly apply what we have learned in school to our work. I am very grateful to the leaders and colleagues here. With their help, my business ability has made rapid progress. However, my initiative needs to be further improved, and the connection between theory and practice is not close enough. Therefore, in my future work, I will actively combine theoretical knowledge with practical skills to better promote the progress of my work.
Through this period of study, I have changed a lot, and I can give full play to my professional knowledge in my work, but I am constantly learning and accumulating. Through hard work, I constantly adapt myself to the social environment, not only get along well with my colleagues, but also get the approval of the leaders at work, so that I can no longer worry and worry, and increase my self-confidence. I sincerely thank all the leaders and colleagues who helped me during my internship, and sincerely wish the airlines better and better!
flight attendant internship summary 4
This is a special profession, and there is still a gap between reality and dreams. As a flight attendant with 5 years' working experience, I have a lot of business knowledge and common sense of life that we need to consolidate and learn: special terms that will be used in case of emergency; If there are passengers on the plane who need emergency medical assistance, then you should know the minimum medical knowledge; Fluent Chinese and English are required for both domestic and international flights; Be familiar with all kinds of drinks used in on-board service, which need to be accumulated slowly at ordinary times. Of course, the most important thing for our flight attendants is the language used when the plane is in an emergency, and it must be quite skilled.
Being a flight attendant also represents a company, a region and even a country. For example, some passengers want to know some local historical sites, tourist attractions, customs, etc., so we need to summarize or introduce them in detail. Those who fly international flights should have some general understanding of the national conditions of the two countries. Therefore, the work of flight attendants is not only on the plane, but more importantly, they need to accumulate and carefully observe their daily lives and strengthen their study, so as to make their daily work handy.
I think, if a passenger boarded the plane and saw the flight attendant talking about something irrelevant, what kind of impression would the passenger leave on our company and employees? He might be thinking: we don't pay attention to passengers at all, we don't care about them, or we think our company's management system is loose, and so on, which is bad for our company's image. On the other hand, if passengers board the plane and see clean cabins, comfortable seats, ready-to-use coffee and the latest newspapers and magazines, they will feel that they have been valued and respected, and they will be very sympathetic to my efforts and very happy.
In terms of service, I think that the service provided by flight attendants for passengers is actually a interpersonal relationship of communication and communication between people. The basis of doing a good job in service lies in understanding the psychology of passengers, caring for them and loving them. Be diligent in eyes, mouth, hands and legs, try to meet the requirements of passengers and make them feel at home. Let us leave the deepest impression on the passengers with the best service in our future work.
In short, the present stage is the best time for me to improve my service level. In practical work, I will continue to study, apply what I have learned to my work and be a qualified flight attendant. Through these years of flying, I think we should provide different services for different passengers, narrow the distance, think of service first and do it first. It is not possible to deal with passenger conflicts or service conflicts well overnight. We should constantly sum up the experience of others and ourselves. But I think, when dealing with problems, I should be emotionally stable and have good observation and understanding. It's better to make the big things small and the small things disappear without losing balance.
flight attendant internship summary 5
A qualified flight attendant should have good comprehensive quality, and the programmed service mainly focuses on the passengers' sexual requirements. And personalized and humanized clothing