Hotel costs mainly include the following aspects: 1. Energy consumption such as water and electricity (some hotels use natural gas, etc.); 2. Personnel salaries and extra payment costs; 3. Consumption amount of consumables; 4. Depreciation of fixed assets; 5. Customer complaint cost; 6. Maintenance cost.

Therefore, the cost of the hotel mainly focuses on the following aspects:

1. For item 1.3, the consumption of 1,111 yuan can be calculated according to the past values of the same type of hotel or our hotel, and adjusted as the benchmark value. In the course of operation, the cost included in item 1.3 should be controlled according to the benchmark value: for example, what should be the average usage of combs on the linen cart every day? Is it registered? What is the difference between the average monthly usage and the benchmark value? Why is there this difference? At the same time, it is very necessary to do a good job of periodic inventory.

2. The key of manpower cost control lies in the setting of posts, and manpower setting is an art.. The setting of the operator's position line depends on the setting of the service idea. To give a simple example: whether the hotel gate is parked by the doorman or by the security guard, this is the problem of service ideas. In the case of fixed thinking, ensure that the manpower is tight, and pay attention to the details of attendance and scheduling.

3.5.6 costs are mainly accidental costs. Among them, the maintenance cost increases with time, so we should pay attention to the maintenance and maintenance of daily equipment and facilities.