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International cruise ship crew management professional how_employment direction_mainly learn what

When applying for volunteers for the college entrance examination, what about the international cruise ship crew management profession, what is the direction of employment, what is the main study of the majority of candidates and parents and friends are very concerned about, the following is the relevant introduction, I hope to help you.

1, training objectives

The professional training of moral, intellectual, physical and aesthetic all-round development, to master a solid scientific and cultural foundation and cruise industry norms, safe operation, post service knowledge, with cruise guest service and management, cabin service and management, catering service and management, leisure and entertainment service and management, with the ability to artisanal spirit and information literacy, to be able to engage in a variety of activities. The course is designed to provide students with the knowledge of cruise ship guest service and management, cabin service and management, catering service and management, leisure and entertainment service and management, and the ability to work as a craftsman with the spirit of craftsmanship and information literacy.

2. Employment Direction

Oriented towards the positions (groups) of guest service and management, cabin service and management, catering service and management, and leisure and entertainment service and management in the cruise ship hotel sector.

3, the main professional ability requirements

With the ability to assist passengers for embarkation and disembarkation formalities, front desk consulting, complaint handling and other guest reception services;

With the ability to do a good job in the daily cabin cleaning, equipment maintenance, resident services, such as cabin cleaning and maintenance;

With the ability to do a good job in the cruise ship Restaurant, bar, cafe and other places to provide dining and beverage service catering services;

leisure and entertainment services in the cruise ship theater, fitness venues, spas and other places to provide customer service and order management ability;

with the cruise ship products according to the consumer needs of the passengers and the consumer psychology of the product sales recommended and sold;

with the cleanliness and disinfection of the cruise ship premises to do a good job of cleaning and disinfecting the cruise ship. The ability to clean and disinfect cruise ship premises, and do a good job of health protection and other health epidemic prevention work;

The ability to respond to emergencies, evacuate passengers to avoid danger, life-saving and other basic crew safety and security;

The ability to skillfully use the cruise management information system, to adapt to the needs of the cruise industry digitalization of the basic digital skills;

The ability to explore and learn, lifelong learning and sustainable development.

4, the main professional courses and internship training

Specialized basic courses: cruise operation management, cruise tourism geography, cruise service etiquette, cruise cross-cultural communication, cruise ethics and literacy, cruise health and health.

Specialized core courses: cruise ship guest service and management, cruise ship cabin service and management, cruise ship catering service and management, cruise ship bar service and management, cruise ship leisure and entertainment service and management, cruise ship tourism marketing, cruise ship safety management, cruise ship practical English.

Practical training: docking real career scenarios or work situations, in and out of school cruise guest services, cabin services, catering services, leisure and entertainment services, basic crew safety and other practical training. The company also conducts internships in international cruise companies, local cruise companies, and high-star hotels.

5. Examples of Vocational Certificates

Vocational Qualification Certificate: Crew Qualification

Vocational Skill Level Certificate: Cruise Operation Service

6. Examples of Continuing Majors

Examples of Continuing Higher Education Undergraduate Majors: International Cruise Operation Management