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How should the catering industry maintain customers online?

You can use tools and the like.

Recently, the popular corporate WeChat is quite suitable for the catering industry. Store managers can use corporate WeChat to add customers' WeChat, lead customers online, continue to serve customers through group chat and circle of friends, and can also connect take-away applets to employees' personal information pages to facilitate customers to place orders.

With the help of Huzan SCRM, a third-party tool of enterprise WeChat, store managers can also set customers added through different channels to automatically reply to different welcome words, add take-away or other H5 pages to the material library and send them to customers at any time, conduct mass activities after screening customers in multiple dimensions, and also send small red envelopes to customers, which not only improves the efficiency of store managers, but also improves the customer experience.