Second, do a good job of floor preparation after work, and take the initiative to check whether the spare tableware is complete and whether the utensils and necessities on the table are neat and complete.
Third, in the work, the village should be diligent in mouth, eyes, hands and feet, understand the mentality and needs of the guests in time, and provide services to customers.
Four, to have a solid knowledge of business operation, master and understand the rules of every kind of drink and food that guests need.
Five, the reception of customers should be active, enthusiastic, polite, patient and thoughtful, so that customers feel at home.
Six, after the usher took the guests in place, the waiter should take the initiative to pull the chair for the guests and do a good job of reception.
Seven, be good at using polite language, provide the best service for guests, be polite, master principles, answer questions, and be concise.
Be good at introducing and selling the drinks and special dishes of this restaurant to customers.
Nine, a strong sense of responsibility, have the ability to handle affairs independently, report problems in time, and be good at asking questions before or after work to tell guests their opinions in time.
Cooperate with the manager, obey the command of the manager or above, unite and be good at helping colleagues.
Eleven, strengthen the study of business knowledge, constantly master service skills, improve service quality.