First of all, you should have your own understanding of the concept of operation. In written language, operation is the planning, organization, implementation and control of the operation process, and it is the general name of all kinds of management work closely related to product production and service creation. Simply put, it is operation: operation is operation, and operation is management. Together, all problems encountered in the normal development of enterprises should be solved, so that enterprises can flourish. Hotel industry is a service industry. You have to think about what you need to do in the service industry. What are the psychological preparations? What would you do in case of an unexpected hotel accident? How will you manage this team? From Q user: Xiao Tao

I don't know, not in this industry. Q user: Mr. Han.