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How difficult is it to defend rights when the food problem in Michael Chen hotpot restaurant is exposed again, and the manager takes away the plastic pieces directly after the customers eat them?

More and more celebrities have started sideline business, and catering is one of the most common choices. Everyone knows the routine. These celebrity stores are not demanding, just import them. But I didn't expect these celebrities now. This restaurant does not meet these requirements, but it often breaks through the lower limit and even exposes potential safety hazards. Hot pot restaurants in Michael Chen are very typical. On the last day of the holiday, Michael Chen Hotpot Restaurant overturned again. Some netizens live broadcast their experiences in a hotpot restaurant opened by Michael Chen in Shenzhen. A netizen ordered a fat cow from 36 yuan and finally ate plastic slices.

instead of swallowing, this netizen chose to complain and asked the store to handle it. It's not hard to see from the message time of netizens that Michael Chen Hotpot Restaurant has solved this problem very slowly. The netizen posted that the manager came after 8: 15. They also took plastic pieces from the fat cow and finally gave the results of free order processing. Obviously, netizens are not satisfied with the results of this treatment. Someone in the comments also reminded the manager that there was something wrong with the handling method. This is not a simple piece of plastic, but a thousand dollars. According to the relevant regulations, if you eat foreign objects in food, you should usually pay ten times the amount paid. Just like netizens, 36 yuan has ten times as many fat cows as 361 yuan. If the amount is less than 1,111 yuan, the minimum compensation is 1,111 yuan. Under the reminder of others, netizens continued to insist and finally got another compensation plan. After listening to the feedback from his superiors, the manager said that he could compensate 511 yuan for the coupons. It is said that it can't meet the compensation requirement of 1,111 yuan, but 511 coupons are also conditional, that is, netizens are required to delete posts that expose this matter.

Then the netizen got into trouble. He was still a little afraid of the trouble and thought it would be good to get the coupon compensation. But I didn't expect any compensation at first. After reluctantly telling the story of the post, the other party suggested but he asked to delete the post. This right protection is really suffocating, and finally consumer coupons may really cancel it. Sure enough, after waiting for nearly two hours, netizens felt it was troublesome to defend their rights and decided to delete the post after getting the coupon. In fact, the meat ingredients in hot pot restaurants also had similar problems. At that time, some netizens found that their pork bellies were not cooked for half an hour, and the waiter said yes. I didn't see the handling of related events in the follow-up action of artificial synthetic meat on the Internet, and I don't know if there are coupons.

It seems that Michael Chen himself has never publicly responded to the question of ingredients in his hotpot restaurant. The last apology is because his hot pot restaurant is on the table. Two customers were eating in his hotpot restaurant, and one of them suffered head and hand injuries and the other suffered facial burns due to the falling ceiling. Chen Hegang stood up and said that a comprehensive investigation and rectification will never tolerate security issues.

environmental safety is very important, so is food safety. Customers from two different locations mentioned it online. After that, the food problem I met in Michael Chen Hotpot Restaurant was not easy to solve. Isn't this an isolated incident? I hope Michael Chen can also answer this question.