1. How about the accommodation of Sheraton staff in the convention and exhibition center? 2. How about the staff dormitory of Four Points by Sheraton Sanya? 3. How about Sheraton Guangdong Hotel? 4. Who knows the historical background of Sheraton Sanya Hotel? The more detailed, the better. 5. How many service staff are there in Sheraton Guangzhou? 6. Introduction of Sheraton Guangzhou. How about the accommodation of Sheraton Guangzhou Exhibition Center staff?
The environment is not bad. It is one of Sheraton's own dormitory buildings. It is in the urban area, close to the International Trade Center and Wanlv Garden. Four rooms, air conditioning and hot water, accommodation and water and electricity are free. There are free washing machines to use, table tennis and billiards.
The first floor is the canteen, and Sheraton's staff meals are the best in all hotels.
there is a staff car to and from work, and it takes less than 21 minutes from the hotel to the dormitory.
the work of western restaurants is a rotation system, depending on which class you go to, there are also night shifts.
The first year or two will be hard. My feet hurt every day when I first went there. However, because the front-line staff of the hotel are highly mobile, if you can persist, the salary will be around 3,211 after two years. Don't underestimate the money. Sheraton has five insurances, one gold and weekends, so these hidden wages add up to considerable.
In addition, Sheraton has many trainings, which is the best hotel in Haikou, and the quality of its guests is relatively high.
it's just that the first two years were hard.
How about the staff dormitory of Four Points by Sheraton Sanya?
Good.
1. Well configured, the staff dormitory of Four Points by Sheraton Sanya has built-in air conditioning and semi-heater equipment, and it is covered with wireless network all day.
2. The environment is good. The staff dormitory of Four Points by Sheraton Sanya is a standard four-person dormitory, with large room space.
How about Sheraton Guangdong Hotel
Sheraton Guangdong Hotel is a very good five-star hotel. The accommodation environment and room decoration are fashionable, luxurious, and the surrounding transportation is convenient. The service is beyond words. It's excellent! Of course, the price will not be short of you.
who knows the historical background of Sheraton Hotel? The more detailed, the better.
Sheraton is a brand of Starwood Hotels & Resorts Management Group, a fortune 511 company in the world. Now (March 2116), Starwood Group is looking for the acquisition or joint opportunities of Asian hotel brands. After the successful acquisition of Le Meridien on August 25th, 2115, Starwood Hotels & Resorts Group is looking for Asian brand hotels that can be acquired. It is planned to acquire or unite an Asian high-end brand hotel with outstanding performance in China or Indian market. The acquisition of Amy by Starwood Group lasted for four years.
On March 7th, 1887, Ernest Henderson, the founder of Sheraton, was born in Sushushan Town, not far from Boston, USA. Mr Henderson began to enter the hotel industry in 1933. Sheraton was one of the first two hotels of Sheraton Hotel Company. In 1937, he established Sheraton Hotel Company, which started to use the unified name of Sheraton in 1939, and didn't really build its first hotel until 1957, when Sheraton Company was founded for 21 years.
Since 1963, Sheraton has owned more than 711 hotels in more than 81 countries around the world. Sheraton is strict in site selection, mainly choosing attractive metropolises and resorts. In the hotel and casino industry, Starwood Group has a strong brand awareness in major markets around the world and is in a leading position in pricing. Starwood hotels are well located, mainly in big cities and resorts. The criteria for the location of group hotels are: the development history of the region shows that there is a large and growing demand for full-service luxury high-end hotels in this region, and the space available for building stores is limited, so it is quite expensive to develop this space. As the largest hotel group in the luxury and high-end market segment of the hotel industry, the scale of Starwood Hotel strongly supports its core marketing and reservation system. Starwood Hotel focuses on luxury and high-end market segments, while its brands focus on different secondary markets in this market. Starwood Hotel also occupies an important position in the casino industry, which mainly operates this business through Caesars brand. Sheraton Hotel provides home-away-from-home service for leisure tourists.
starwood hotels & resorts international group was formerly known as starwood accommodation investment company/starwood lodging trust/starwood lodging Corp. Before it was renamed, in 1996, it had 111 hotels and 26,483 rooms, with an annual income of $385.3 million. In 1998, Starwood completed three major events: renaming and merging ITT Group and Westin Hotel, which had a considerable impact on its development. Starwood is famous for the luxury of its hotels. Group brands include St. The Regess (St.Regis), TheLuxuryCollection, Westin (Sheraton, FourPoints and W Hotel (WHotels). Franchise 41.8%, entrusted management 28.5%, management with capital and other 29.7%. In July, 2115, HOTELS magazine published the statistics of 2114, and Starwood (new york stock market code: HOT has 733 hotels and 231,667 rooms, ranking eighth; Ranked eighth in 2113, with 738 hotels and 229,247 rooms. It entered the China market in 1983, with 19 hotels in China and 17 under construction. Hotels in China are entrusted management, franchising and selective management with capital. The hotels that have been opened in China are located in metropolises and famous tourist cities, including two in Beijing and others in Tianjin, Guilin, Xi 'an, Wuxi, Nanjing, Suzhou and Sanya.
On February 7th, 2113, Sheraton Management Company signed a contract with Yunda International Plaza to open a shop in Changsha. The five-star Sheraton Yunda International Hotel is scheduled to be completed in 2116.
On March 21th, 2114, Sheraton Hotels Group officially signed a contract with Greater China International (Shenzhen Co., Ltd.), and the hotel part of Greater China International Exchange Plaza was handed over to Sheraton Hotels Group for unified management, thus making the largest single building in China-Greater China International Exchange Plaza with a building area of more than 311,111 square meters enter the substantive start-up stage and will be fully put into use in 2115. The Greater China International Trade Plaza is world-class in architecture and project hardware, including space and elevation design, curtain wall, elevator and air-conditioning equipment, including the first helipad in the central area. The purpose is to create a super-class platform for multinational enterprises and Fortune 511 companies to enter the market.
On July 11, Starwood Group attracted public attention by recruiting assistant lobby manager for its Sheraton Sanya Resort Hotel through the "Absolute Challenge" column of CCTV Economic Channel.
On July 3rd, at the symposium on Hainan Tourism Hotel held in Yantai International Hotel, Mr.Nardini, general manager of Sheraton Sanya Resort Hotel, gave a welcome speech about "no theoretical trace".
at the end of p>2114, Sheraton signed a contract with Changsha Store.
On May 2, 2115, Xinjiang Haotai Industrial Development Co., Ltd. signed an agreement with Sheraton Urumqi Hotel with Sheraton Overseas Management Company, and the hotel will open on May 1, 2116. This project invested and developed by Xinjiang Haotai Industry includes hotels, shopping malls and writing rooms. The total scale of the project is more than 211,111 square meters, with a total investment of more than 811 million yuan.
on October 1, Sheraton Hot Spring Resort Hotel was put into trial operation, covering an area of over 71,111 square meters, with a building area of over 51,111 square meters and 347 guest rooms, with an investment of 421 million yuan. Construction started in March 2114.
on February 11, Sheraton Haikou Hot Spring Resort Hotel opened, with 421 million yuan invested by China Huaneng Group as a five-star resort hotel with 341 rooms.
in March p>2116, sheraton shenzhen futian hotel was put into trial operation, with an investment of 411 million yuan and a construction area of 61,111 square meters.
On March 3rd, Tianhe City Group (formerly Tianmao Group) signed a contract with Starwood Hotels & Resorts International Group for the Sheraton Guangzhou Tianhe City West Tower Yuehai Hotel, which has 451 rooms and is scheduled to open at the end of 2118. This is the first time Sheraton Starwood has landed in Guangzhou.
Las Vegas Sands will finalize an agreement with Starwood Hotels Group to build a Sheraton Hotel and a St. The Regess Hotel in Macau.
In p>2117, Sheraton Changshu Four Points Hotel opened with 341 rooms, which was invested by Changshu Yukun Real Estate Investment Company.
In p>2118, another Sheraton five-star hotel was opened in Pudong, Shanghai.
Henderson passed away on September 6, 1967, but his "Ten Commandments" still remain in the world:
1. Don't abuse your power and ask for special treatment. Failure to resist this is indulgence.
2. Don't accept gifts from people who want you.
3. Everything about decorating Sheraton Hotel is up to Mary Kennedy. Mary Kennedy was
selected from eight decoration masters through a decoration competition. Since then, she has been employed by Sheraton Hotel Company as the general host of hotel rooms, restaurants and lobby decoration.
4. You can't go back on the confirmed room reservation.
5. Don't give orders to subordinates before they fully understand the exact purpose.
6. The advantage of running a small hotel may be the taboo of managing a big hotel.
7. In order to make a deal, you must not squeeze out the last drop of blood of the other party.
8. Cold dishes are not allowed on the table.
9. Decision-making depends on facts, calculations and knowledge.
11. Don't rush to criticize the mistakes of subordinates.
In the actual operation of Sheraton Company, Mr. Henderson also has some management methods that are
desirable:
1. Emphasize responsibility and diligence.
2. Emphasize guest supervision and evaluation of hotel service quality.
3. All services and food in the hotel should be "value for money".
4. Adjust the tourist market with floating price.
5. Promote the forward development of enterprises through competition.
6. Emphasize management by objectives.
In terms of promotion strategy, Sheraton Hotel Company adopts advertisements, personnel promotion, price concessions, the establishment of international clubs and special activities, and provides convenient and thoughtful services to customers by using the cultural and sports facilities in the hotel. Among the numerous promotion methods of Sheraton Hotel Company, there are two initiatives in the international hotel industry. One is to set up international clubs to attract high-end markets and encourage them to stay in hotels frequently. The second is to open the Sheraton Tower and provide special services, thus strengthening Sheraton's advanced and luxurious image in the world hotel industry.
The five-star Huating Hotel of Huating Group in Shanghai was once managed by Sheraton, and the Sheraton tourist source system brought 31% consumption to 21% of the guests transported by Huating Hotel. Due to the failure to reach an agreement on the management fees for the second phase after the expiration of the management period, Huating Hotel began to be managed by China people themselves.
How many service personnel are there in Sheraton Guangzhou
There are about 111-211 service personnel in Sheraton Guangzhou. Because it is a five-star hotel, the service personnel are well equipped. The main service personnel are divided into western restaurant waiters, conference hall waiters, banquet hall waiters, health services, catering services and so on.
The services provided by Sheraton Guangzhou Yuehai Hotel mainly include: room service, laundry service, wake-up service, concierge service, medical support, business center, child care, conference service, travel service, front desk valuables safe, beauty salon, shoe shine service, free parking, bus or car rental service, etc.
Precautions for hotel quality service:
1. Avoid sitting in
This is a big taboo for waiters. During the conversation, it is the professional ethics of the waiter not to listen, peep or interrupt. If the waiter has something urgent to discuss with the guest, he should not interrupt the conversation rashly. It is best to take the method of waiting aside for a while and gesturing with his eyes. When the guest realizes it, he will come forward and say, "I'm sorry to disturb your conversation." Then say what you have to say.
2. Avoid staring
When receiving some guests with special clothes and appearance, the waiter should avoid staring at them for a long time and judging them, because these actions are easy to make the guests unhappy. Instead, you should ensure service etiquette, smile and look around, so that guests can feel your respect.
3. Avoid snickering
In addition to providing proper services, waiters should pay attention to not snickering, whispering and commenting on guests' comments at will, so as not to cause undue friction.
4. Avoid colloquialism
Some waiters lack language skills and self-cultivation and intentionally or unintentionally hurt guests or cause some unpleasant things in their work. For example, when ordering food in a hotel restaurant, they blurted out, "Do you want a meal?" This kind of language of asking guests to order food makes people sound very unhappy and uncomfortable.
introduction of sheraton Guangzhou
sheraton Guangzhou has well-equipped and spacious gorgeous rooms and suites. Staying in any room will bring you an extremely suitable night. All rooms are equipped with Sheraton Sweet Dream Bed, which will help you sleep like a dream. At the same time, there are also work tables, flat-screen LCD TVs, in-room safes, mini-refrigerators, tropical rain forest baths and spacious bathrooms. High-speed internet access allows you to connect with the world outside the hotel without worry. All-day cafeteria, a feast of all kinds of food in the hotel; Exquisite Banny Italian Restaurant provides authentic Italian cuisine including pasta and pizza, and Caiyuexuan is a wonderful place to taste special and traditional China cuisine; Enjoy mellow coffee, exquisite cakes and delicious desserts in the lobby bar.