To be a good supervisor in the catering industry, you should do the following:

1. Fines are useless

For a low-level supervisor, fines are useful. For a senior supervisor, it is useless to punish his subordinates. Because subordinates are not machines, especially when you are in charge of the next level, not some employees who are engaged in practical work. The effect of fines is very low. Everyone seems to think that after the fine, the other party will bear certain responsibilities for fear of the fine. In fact, this is taken for granted! A senior supervisor should know that thinking about himself and others are two different things. You think it's OK, and subordinates often think it's not OK. Fine, the mentality of many subordinates is, punish it, punish it, what else do you want me to do? I didn't take the lesson to heart at all.

Second, there is no difference between democracy and meanness

Democracy is actually listening to the opinions of most people; Being mean is actually listening to the opinions of a small number of people. On the surface, it seems that democracy is safer. Actually, it is not. It must be recognized that most people are stupid, and only a few people are smart. So if a senior executive believes that management should be democratic, basically, he can't do anything. But if a person is mean about everything, he can't do anything. Therefore, a senior supervisor should have an introverted temperament. We should understand that some things should be put on the stage and practiced in a democratic style. Some things should be kept in mind and carried out in secret

Third, talents are those who are disobedient

A person is basically useless if he is very obedient. It has been a constant law for thousands of years that only truly talented people will carry you. Truly talented people have pride. He is not afraid of you firing him at all, because he is talented and can find a job if he goes out casually. Senior supervisors basically don't have to bother themselves with people who are obedient every day, because such things can be easily solved by junior supervisors, but they are scripted. What's the difficulty? The difficulty for senior executives is to convince these truly talented people. This is the main job.

Fourth, when you look at any problem, you should think deeply about

one person. When you see Apple, you only think that this is Apple, and this person is a grass-roots employee.

when a person sees an apple, he will think, whose apple is this? This person is a low-level executive.

when a person sees an apple, he thinks, why is this apple here? This man is a senior executive.

when a person sees an apple, he will think that this kind of apple is worthless. This person is the boss.

senior managers should be good at reading the meaning below the surface. All employees are afraid of you. Why? All employees are very close to you. Why? Appearances and truth are often completely contrary. Be good at thinking.

5. It's hard to be a good person

Being a bad person is actually very simple. People who have no ability will be bad people. Only those who have the ability try to be good. Being a bad guy, without any worries, yelling at anyone and forcing employees to work is just a cruel and loud voice. Xiang Yu is such a person. People with military genius like Xiang Yu all failed in the end, which is his temperament of being a "bad guy". A boss If your senior supervisor is such a "bad guy", you should be careful that the company is brought down by him, because all the talents are lost. Be careful of such incompetent but domineering people. A senior supervisor is good at being a good person. It is difficult to be a good person because you are good to one person and everyone wants you to be good to him. Bad people don't have this concern. You are bad to a person, so everyone thinks, don't be bad to me. So the bad guys are simple.

6. Be good at starting from the overall situation

Senior managers should always understand that everything, when it's your turn, must be big problems, which are difficult to solve. Although on the surface, it may be very simple. Because there are some low-level supervisors below you, and low-level supervisors don't report things easily, because you will ask questions and blame. Therefore, a senior executive should think twice before making any decision. Why do you do this? Is there a more appropriate method? If the company has regulations in this respect, why don't the lower-level supervisors follow the company's regulations and upload them to the company? Is the company's regulations not in line with the actual situation? What do other people think of this matter? Are all to be considered. It's not just scripted. That's the stupid supervisor's way.

Seven, can answer the following questions well

1. There are three people coming, a fat man, a thin man and an average man. Who is the most likely boss among the three people?

2. There are five people coming, a fat man, a thin man and the average person, No.1, No.2 and No.3.. Who is the most likely boss among the five people?

3. What is the positive probability of a coin being thrown into the air and falling down?

4. You leave your job and jump to a company that is smaller than your original company, but offers higher salary and position. The original company sent you a certificate of "excellent manager". How do you think your old company felt about you?

5. The boss told you this morning that the company's finance is very dangerous, and it may not be sustainable. In order not to delay your time, I introduced you to a better company. How do you plan to do that?

Eight, we must be good at learning and discovering

This is not only a requirement for senior managers, but also for grass-roots managers. It's just that an executive is like a person sitting in the middle of a row of seats when watching a movie. If he gets up to go to the toilet, everyone on the side will follow him, while the person sitting on the farthest side will hardly disturb anyone when he goes to the toilet. There is no other reason. The position of the executive determines the result caused by his doing the same thing. Get down to business. Grass-roots managers may not have much influence if they don't have enough learning ability and can't discover the advantages of their subordinates in time. Maybe they can still lead the team across the battlefield. However, as a senior manager, if he lacks the ability to learn and discover the bright spots of employees or subordinates in time, the impact on the team will be fatal.

a team and an enterprise need sunshine and a positive attitude if they want to develop by leaps and bounds. And finding the bright spots on subordinates at any time and in time is just a good transmission of sunshine mentality. Maybe just a simple sincere compliment will make subordinates cry. When Liu Huangshu put A Dou on the ground with a long arm, he said to Zhao Yun, "Tell this boy to hurt me a bit.". In a word, this action was exchanged for Zilong's liver and brain for the next 51 years. Why not?

9. Toughness, Toughness or Toughness

This is a clear topic for all people with a little common sense, and they all know that they must be tough if they want to succeed. However, the reason why most people just watch others succeed is because they only know that they need to be tough but don't know how to be tough. The world outlook is correct, but if the methodology is wrong, it is still impossible to achieve the goal. Everyone has a psychological bottom line, but some people have a higher bottom line and some people have a lower bottom line. How can we make ourselves tough?

It's very simple. No matter how difficult the situation looks and how desperate the predicament is, we must try our best to find out the possibility of even a little twist. I believe this possibility is like water in a sponge. As long as we look for it, we will definitely have it. Then this possibility is expanded and then expanded through an operable scheme, and the export appears. All this depends on the tough quality of managers.