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What should I do if the hotel catering waiter fails the training exam for promotion to foreman?
Needless to say, because I have more than 20 years of experience in the service industry, I am honored to answer your questions as follows:

1, "cultivating internal strength" has an inevitable connection and causal relationship with your personal character and willpower.

Why do you say that? Let's analyze the reasons why you failed in the exam, which should be various, not unilateral. You fail the exam twice at a time and always fail the exam are two different concepts; First of all, if you fail this time, you need to be fearless, sum up your own shortcomings and seriously accumulate experience and experience, make persistent efforts through persistent, serious and pragmatic work style, and exercise your basic skills again to lay a solid foundation for more comprehensive promotion, life and workplace planning in the future; When you have experienced more failures and successes, when you look back on the past, it is often an "inspirational film" that can inspire you to move on. On the contrary, if you don't have the determination to persevere bravely in an industry, your vision will be dim.

2. "Cultivating internal strength" is not a person's "thing". It is not only related to every post and everyone in the service industry, but also needs everyone (team) to set each of our goals together and surpass it.

I have been in the business for so long, and I have a lot of feelings, but I still often recall the past. If the employees of any group fail to cultivate the overall teamwork ability and personal basic skills, it is not only the employees themselves, but also the managers of this team or service industry. What can I say? Because every employee has set access rules before entering the enterprise. For example, we are now recruiting experienced or inexperienced people. Or some positions have clear remarks and regulations on personality, height, professional conditions and ability. When employees enter the enterprise, there are so-called deadlines and processes such as probation period (observation period) and regular employment period. If an employee fails to pass the repeated examination after becoming a regular employee, it is mostly the manager's reason, whether the training scheme is problematic or unscientific. Whether there is a problem with the access mechanism or process, or the management conditions and abilities of our managers themselves, this is nothing more than a problem of "management and management", which requires us to pave the way for employees and guide their roles. Coupled with the persistent patience and professional guidance of our managers, it is not difficult to find that the overall cooperation and combat effectiveness of employees and a service team under an access mechanism will reach a certain height. I hope the above summary can help you and everyone, thank you!