If you want to complain to McDonald's headquarters, you can call 4009200205. When you are dissatisfied with the service and food in the store, it is a direct and effective way to complain directly to the manager on duty and the store manager, and you can get feedback faster. Usually, people in different positions in McDonald's stores wear different clothes, and the manager on duty often wears green overalls. You can complain to the corresponding staff.
If it is a mobile phone complaint, you need to enter the McDonald's applet to find the complaint suggestion column, and then select the item that needs to be complained in this column. At present, complaints include picking up meals at the store, delivering meals at McDonald's, membership points, coupons, restaurant service, food quality and other issues.
Other complaint methods
You can also call 123 15 to complain about McDonald's. If there is a consumer rights dispute between consumers and McDonald's, both parties can settle it privately on the principle of equality and mutual benefit. If the settlement fails, you can call 123 15 to submit it to the Consumers Association for negotiation. If negotiation fails, it may be submitted to a designated institution for arbitration. If the arbitration is still unresolved, you can bring a lawsuit to the people's court.
123 15 is only a consumer complaint handling institution set up by the industrial and commercial bureau, that is, it handles consumer complaints from a fair and just perspective, and generally only mediates without punishment. Of course, if the merchant's behavior violates the relevant industrial and commercial administration laws and regulations, at the same time or after mediation, if it is verified, 123 15 will convene consumers and merchants to mediate.