The environmental protection hotline is opened 24 hours a day. After receiving the report, the law enforcement team is quickly dispatched to deal with environmental violations in time and accept social inspections. When people from all walks of life report environmental pollution problems to the environmental protection department, they can report to the Environmental Protection Bureau or the "12369" city command center according to the location of environmental pollution incidents.

General pollution problems are accepted by the environmental protection bureau of the jurisdiction. In case of serious environmental pollution, you can directly report to the "12369" city command center.

Belonging to the jurisdiction of the environmental protection department, belonging to the municipal level, handled by the municipal level; If it belongs to a certain district, it will be handed over to the environmental protection department of the district.

Some things that are not under the jurisdiction of the environmental protection department, such as urban garbage disposal, 12369 will not send special personnel to the site, but will be handed over to relevant departments for handling.

If you encounter environmental complaints, you should first understand them according to the actual situation, and if necessary, the environmental protection department will go to the scene for disposal.