A general foreman, as the grass-roots managers is to lead to work. 1, management has no prestige, who are bigger than you. 1, management has no prestige, who are bigger than you, tube strict, the staff a "xx leadership let me how how" regardless of the superiors will say what you do in general, put yourself in the right position, you put yourself as a waiter to see the work of the task of the account of their own to take the lead to do, and more losses, a long time, under your command! Employees, for your work status, work ability to have nothing to say, so that you explain the work, there is a standard 'I am so good, you have to do,' so that in the work of the establishment of their own down-to-earth, rigorous management style, the efficiency of the natural out

2, for the staff to do it wrong, you Must be punished, and even severely punished so that other employees, your superiors can understand your requirements for the implementation of the work of superiors assured that you, your employees also know that this will be wrong, do not dare to commit the same problem; but you have to pay attention to, no one wants to be disciplined, your employees do not say on the mouth, the heart will have the opinion that can generally be dealt with in this way, off duty, about to be punished by the employees or the whole team to dinner, very bluntly said, "I'm not sure if you want to do this, but I'm not sure if you want to do this, but I'm not sure if you want to. Very bluntly, said "I'm sorry, work to punish you, now please eat, we are still friends, but is hoping that we are friends, in the work can help me do a good job, off-duty we still play to eat well, the work of the matter we do not talk about, not for the work of the injury and anger" so that the "rationale" "righteousness" and "justice". ""Righteousness" you have, the staff will naturally serve at work

3, the staff under the brotherhood, more care often exchange, find *** with the same hobbies and interests, more activities together, but the work must be meticulous When the staff of your work for sure, penalties to serve, life can in the Together, work naturally do a good job of small team cohesion out, work performance will naturally come out, I believe your superiors will see your ability to show

How to do an excellent restaurant foreman

Modern restaurant foreman, is to communicate with the leadership and subordinate employees of the bridge. To be an excellent foreman, you need to have extensive knowledge, good behavior, excellent business skills, excellent psychological quality. It can be said that this is both a science and an art. Involved in all aspects, but to summarize the main points, you can work from the following two aspects, that is, the external image, internal repair work. Two principles

First, the external image. The so-called image, that is, a person's mental outlook. The hotel's work is mainly to provide guests with quality service. Good mental attitude, will make the guests and subordinate staff have a pleasant sense of spring breeze, and in this way to infect the guests and subordinate staff, so that guests feel at home, so that employees have a sense of belonging. Good spirit, including clean clothes, elegant demeanor, not bad talk, good communication skills, great affinity, cohesion and forward thinking. Good spirit, not only can the intentions of the higher-ups up through the bottom, but also good at grasping the staff's ideological trends, respect, care, considerate of the staff, good at listening to marrying concentrate, summarize the staff to improve the hotel's work, do a good job as an assistant to the leadership, the staff's advocate. Secondly, the internal repair work.

The cultivation of internal skills, including the adjustment of the mentality, business knowledge of the study, the development of goals. First of all, the adjustment of the mind, the heart of the officer is thinking. Although the work to rely on a large number of actions to complete the task, but the action is governed by the idea, so the adjustment of the mind for the cultivation of the first priority. Whether any work can be successfully completed depends largely on how a person's mindset. So, as a good foreman, need to have what mindset? First, the mindset of having an empty cup. Because the modern society is shortening the cycle of knowledge updating, with a diploma for a lifetime rely on the time has gone, so we must constantly update knowledge, eliminating some of the outdated knowledge and experience, positive enterprising, never satisfied.

Secondly, the mindset of learning. "Staying everywhere are learning", "three people must be my teacher", to the higher leadership to learn, to the experienced master to learn, to the subordinates to learn, to the book to learn. In short, to all the people with real knowledge of learning, such as sponge water, and constantly integrated, for their own use. Third, there should be not afraid of setbacks mentality. Encountering difficulties, to establish the belief that there are always more ways than difficulties. To firmly believe that there is no hurdle that can not be crossed.

Fourth, have a positive mindset. Negative mindset will poison a person's mind, will affect a person's behavior power, and even make a person's power of action completely disappeared. The so-called positive mindset, to put it bluntly, do not complain about work, do not complain about life, do not complain about God, positive, never say die. Fifth, to have a grateful mind.

The cultivation of internal skills also includes the study of business. Hotel, as a profitable business, its ultimate to speak of economic benefits, always pursue the maximization of benefits as the ultimate goal. Therefore, just with a good mind, can not produce economic benefits. Just as a person who will not make the gun empty talk about the defense of the motherland makes people feel ridiculous. As a foreman, to study hard knowledge, management knowledge, in the staff to play an exemplary leading role, we must think of every way to improve the economic efficiency of the hotel.　 To become a good foreman, outside the tree image, internal repair at the same time, but also must reflect on their own work every day faults, and constantly improve their own working methods.

Steps / Methods For the catering industry, the foreman is responsible for a great deal of work, including the organization and implementation, supervision and inspection, daily management and so on. With the increasing proportion of environmental protection, information technology and intelligence in the hotel industry, the traditional hotel industry to etiquette, service-oriented knowledge structure has been unable to meet the requirements of the modern hotel industry on the foreman. On the other hand, a large number of aspiring young people have entered the hotel industry, how to be a good foreman, and then grow into an outstanding professional manager? I hope the following "seven questions" can give you some help.

1, "foam" and "sponge" - the outlook on life "foam" and "sponge" are both. "Sponge" are very light, as if the young people just entered the community, no rich experience and connotation. But the "bubble" is very complacent, that they are very great, so always follow the current, floating in the water; and the "sponge" is just the opposite, it is always holding the mindset of the Valley, and constantly sucking all kinds of nutrients, so that they are constantly expanding, and the "sponge" is just the opposite. precipitation.　The beautiful underwater world is like a colorful life, only to enrich their own "sponge" to really enjoy the unique charm. As the song says, "How can you see the rainbow without experiencing the storm? What do you want to do?　

2, "little girl" and "big foreman" - the problem of the mentality Once a writer said: girls have a small temper even God will forgive. I think this can only be given to those in the parents under the shelter of the good baby. If your employee has a conflict with you over a small matter, what do you do? Don't talk to her for three days, don't give her a smile for five days, and win back your dignity? A "little girl" is no good as a foreman. As a foreman, you need to be more caring and tolerant, and you need to treat your subordinates as your friends and relatives. You can't be a good boy, you can't be the "girl next door", you should be a big brother, big sister or little teacher. Both caring and considerate, both strict and tolerant.　A foreman in the work should be "waiter's waiter", rather than "the official level of death". Once you do this, you will find that your prestige and dignity not only did not decline, but won the hearts of more employees.

3, "altruism" and "help people happy" - service consciousness

We can often hear the guests really troublesome, guests really nagging, etc. Complaints. Because of the various reasons of the guests, let me pay more how much and so on. That guests to spend money to buy what is it? We provide services for guests and what is the purpose? Anyone who likes polite, good talk and generous guests, because it can save a lot of trouble. But on the other hand, do customers like waiters who are afraid of trouble?　"Helping people is our traditional virtue, especially in the service industry should be promoted. In fact, the service is mutual, with active, thoughtful, enthusiastic service in exchange for guests' pleasure and bright smile, have you not experienced?　

4, "hand in the palm of the cupboard" and "mother" - the work method problem

Many foreman work will encounter the arrangement of the work of subordinates do not do a good job, everything depends on oneself. The first thing you need to do is to rely on yourself. Health unqualified to rework, handover records lost three or four ...... how to do, all day from morning busy to night, each subordinate work all tracking check once, running before and after, overtime. Living like a "mom". But the results of the exchange, it is not possible to complain about the most will be out of your class. To learn the system to manage people, to learn to mobilize the subjective initiative of subordinates. Employees can not teach, good employees should be given full trust. I do not oppose to do "mom and pop", but that should be in life rather than work.　As the saying goes, a good man three help, one's own strength is limited. To learn to educate, encourage, trust, cultivate subordinates is also their own training. To learn to grasp the big and small, grasp the key. So when you do when the manager can be "hands off the cupboard".

5, "you have me" and "if I were you" - think differently

Service industry has a saying: I want to how and what guests want me to do.

6, "fire" and "ice" - communication problems A foreman's daily work may be the most difficult communication problems. Especially with the subordinate communication, position micro-linguistic light, no one to buy, communication has simply become some foreman cross the barrier. Communication and ideological work is precisely an important part of a professional manager's daily work. Since ancient times, fire and water are opposites, fire and ice are opposites. This is exactly a pair of contradictions than managing and being managed. But there is also a romance novel, "even if you are a piece of ice, I also want to melt you away". What is the key? Mindset.

First of all, you can't treat yourself as a piece of ice, and secondly, don't treat each other as a piece of ice. It is inevitable that conflicts arise at work, the key is to see how to treat them. I am the foreman, I can not take the initiative to find her; he did not take the initiative to greet me, I ignore him. As a result, the conflict has become a grudge, employees and your distance further and further away, unintentionally, you become the block of "ice". In turn, like Lei Feng said, treat comrades like spring-like warmth and even like the work of the summer-like heat, put off the frame, throw off the face, with a sincere heart to seek each other's understanding and respect; to turn themselves into a "fire", with their own light and heat to infect everyone around you, melting every piece of your side! "The first thing that you need to do is to get your hands on a new one, and you'll be able to do that.　

Spread happiness, sow enthusiasm, enjoy work, enjoy youth. Light up your life with the fire of life.

7, "night and day" and "high roof" - the big picture

Most of the foremen in the modern hotel industry by the staff to promote up, they The common problem is that experienced but not strong theoretical knowledge, job skills skilled but not high comprehensive quality, and the perspective of work and learning is often flawed. In the face of a new problem to take the solution is generally "follow the feeling to go", often in the face of complex phenomena will be headlong into it, resulting in the situation of the authorities are lost. And once the fluke has succeeded, and complacent, thinking that the level is very high and can not be analyzed and summarized in a timely manner. In fact, this is normal, everyone in the process of self-improvement will go through this period. Scientific learning and problem-solving method should be to stand outside to see the problem, do not easily confused by the appearance. To absorb the whole, local analysis, to learn from one, to integrate. First start from the overall situation, and then into the internal anatomy of the sparrow, and finally jump out to re-examine, so as to complete a learning process. This process can both increase experience and improve the theoretical analysis ability. And your perspective on the problem will gradually change from looking up to looking down.

When you have a complete view of the big picture, you will find that doing any work is actually very simple. Find a problem - analyze the cause - find a way - start to solve - test the effectiveness - summarize. It is only the word "organization".　Said so much, it all boils down to the question of attitude. As Mr. Milu, the former head coach of the Chinese men's football team, used to say - attitude determines everything. This statement actually encompasses everything. No matter what industry you are in, the first thing you need is dedication. And that spirit is responsibility, to yourself, to your family, and to society.

Precautions

The foreman will only be a small station in the life of the vast majority of people, but it is often the base point for your career to take off. Either you don't do it, or you try to do it to the best of your ability. Believe in yourself and bravely say to your own life: I want to take up my full responsibility.