Call meituan customer service. Com, according to the prompt tone to find related services and artificial services. However, the voice prompt of the US Mission. Com didn't say, please press this option to transfer to manual service.

Meituan. Com, don't think that pressing 0 will automatically connect to manual customer service. You need to follow the prompts to find hotel-related services (press 1), and then find other options for hotel services (3 keys). Don't choose the 2 key! The 2 key indicates the query of refund items, which only means that the refund will be returned to your wallet in 1 week. You also need to press the 3 key to call the customer service directly and make the situation clear, so that the refunded money will return to your wallet in the same way.

How to check the reservation of the US Mission:

If you want to cancel your hotel reservation at a future date (not that night), you can cancel your reservation directly from Meituan.com, so that the order can be cancelled. If you want to cancel the hotel reservation for that night, don't think that you can automatically refund your money if you don't check in. You need some time to cancel the reservation. First, you need to call the hotel and tell it that you won't stay at the hotel tonight. The hotel will settle your bill at this time.