Complain directly to the assistant manager's office in the lobby of the hotel, explain the situation clearly and put forward your requirements for the losses caused to you.

With the continuous development of economy, many five-star hotels have been built in the city, which are not only used to receive important guests, but also to meet the accommodation, leisure and catering requirements of high-level people.

If you find health problems during your stay in hotels and restaurants, you can complain to the health and epidemic prevention station or the municipal health supervision office. Municipal health supervision institutions will strengthen supervision and inspection and supervision and sampling inspection, timely announce the test results, expose business units, impose administrative penalties and issue consumer warnings.

Matters needing attention when staying in the hotel:

1. Bring your own personal equipment. It is best to bring personal items, such as toothbrushes, toothpaste, bath towels and other daily necessities, to avoid unsanitary. Of course, if you can't carry it, you can go to the supermarket later.

2. Open the window for ventilation. Hotels, hotels are generally closed doors and windows, indoor air stays for a long time, and the air is not changed for a long time, which is easy to spread germs. After arriving at the hotel, open the doors and windows for ventilation to keep the indoor air fresh.

3. High temperature disinfection. When using cups outside, remember to sterilize the kettle at high temperature first to avoid this item being idle for too long and breeding bacteria. After cleaning the kettle, start boiling water. It's best not to use it the first time. Burn it several times, iron the cup with hot water, and change the hot water several times, and you can use it.

bathe It's best not to use a bathtub when taking a bath in a hotel. Showing is more hygienic. You should also take a shower before using the bathroom.

5. Don't use public washbasins. Don't use the washbasin provided by the hotel when washing your face. It is best to wash your face with clean water under the faucet or bring your own wet towel.