1. Before starting the meal, check the table setting, cleanliness and hygiene of the restaurant, the supply of dining utensils and the completeness of equipment and facilities.

2. Supervise the waiter's work during the meal, play a leading role and do a good job in on-site training.

3. Coordinate and communicate the work of the restaurant, the food delivery department and the kitchen.

4. Pay equal attention to special guests and important guests, introduce menu contents, recommend special dishes, and answer guests' questions.

5. Pay attention to the dining situation of the guests, handle special situations in time, and improve the guest satisfaction rate: handle guest complaints in time and solve them properly.

6, responsible for the supplement of dining room utensils.

7. Implement the daily hygiene work plan to keep the restaurant clean and tidy and the personal hygiene of the waiters.

8. After closing business every day, be responsible for comprehensively inspecting the restaurant and filling out the business report.

Extended information

The head waiter of catering should not only love the service work, but also be practical and earnest, with strong dedication and sense of responsibility; We are also required to be familiar with the knowledge of restaurant management and service, have skilled service skills, and have a high ability to deal with restaurant emergencies and communicate with customers.

In addition, you should be familiar with the service procedures of banquets, cocktail parties and buffets, and be able to assist the manager in designing and arranging various kinds of banquets, cocktail parties, cold dinners, tea parties, exhibitions, etc. Familiar with and master the variety and price of dishes in this restaurant.

be familiar with and master the variety, origin, degree, characteristics and sales price of Chinese wine, western wine and beverages, and have strong sales skills; Finally, our foreman should have strong organizational ability, and can lead his subordinates to do a good job in reception service and provide guests with satisfactory and surprising services.