the first chapter is about

with the development of social economy, people's requirements for quality of life are getting higher and higher, and the hotel industry, as one of the services, is constantly improving its service system. It is a three-dimensional service system integrating catering, accommodation and entertainment, in which customers can spend at will and settle accounts uniformly; Hotel managers can keep abreast of all the hotel operations and trends, and find out the operating costs as the basis for business decisions. Only by using advanced scientific management means and computer management system can this management mode be better realized. [1 [1]

§1.1 topic background

In recent years, the hotel industry has developed rapidly and the competition in the market has become increasingly fierce. It has become an urgent task for the development of the hotel industry to comprehensively improve the hotel software management level. Especially for star-rated hotels, it is necessary to complete some services at the front desk and management at the back desk. However, the traditional manual management mode is far from meeting the needs of dealing with a large amount of information and data generated in business effectively and quickly, which makes the decision-makers of enterprises unable to grasp the first-line information in time and accurately, and then affects the correct analysis and prediction of the market. For example, three-star hotels in coastal cities have introduced foreign management, making the management level of a small number of hotels almost close to or reach the international level. However, it is difficult for the majority of small and medium-sized hotels, which account for more than 81%. Therefore, if you want to get rid of your competitors and gain an advantage in the competition, you must be unique in management, management, products and services. The management of guest rooms plays a decisive role in the operation of hotels. Simple service standards are no longer the key to success. Only the most subtle management can make customers realize the high standards and high quality of hotel services, and accuracy, speed and comprehensiveness are often the most basic elements of success.

Traditional management methods can no longer meet the needs of modern society, so it has become a prerequisite to promote the rapid development of the hotel industry to use computers to manage business, finance and many other links. The hotel room management information system is a management system that all large, medium and small hotels need to use.

1.2 Significance of topic selection

In the rapidly developing information age, information has become a key resource for all enterprises. Hotel room management information system is a computer application system which is used to collect, process, store and disseminate information about rooms, customers and settlement, and takes information management as the core. The reasonable database structure in the hotel room management information system is used to save data information, keep abreast of the changes of information in each link, and support the execution of various data operations through effective program structure, so as to improve management efficiency and realize the systematization, standardization and automation of hotel services. Through the development and use of this project, hotels can improve the management and operation efficiency of hotels, improve service quality, save expenses and improve labor productivity. [2] thus winning high reputation, strong strength and good benefits!

1.3 overall goal

To establish a set of fully functional management information system, which can not only meet the daily processing needs of business personnel, but also enhance the digital management level of the whole business process; It can also meet the needs of managers' decision analysis and improve the response speed of the company's management to the company's business feedback information. Therefore, the work efficiency is greatly improved, the accuracy and scientificity of management are improved, and the management staff are freed from the complicated manual work.

* Quickly realize the check-in registration and accounting treatment of guests, and reduce the waiting time of guests when staying in and leaving the hotel

* Accurately realize the requirements of guests' booking, and realize the effective and guaranteed front desk system operation

* Quickly respond to the relevant project inquiry requirements of guests

* Realize the one-stop service of check-in, consumption and checkout, and facilitate the various consumption requirements of guests in the store.