In terms of conference facilities, the Crown Hall can accommodate about 200 people, the British Crown Hall can accommodate about 90 people, the Star Education Department can accommodate about 50 people, the Dawn Hall can accommodate about 50 people, and the Impression Hall can accommodate about 16 people.

Service facilities: business center, car rental service, ticketing service, shopping center, laundry service, parking lot (free of charge), airport pick-up service (charge), West Lake Impression Chinese Restaurant, and Borderless Western Restaurant.

Dining and leisure: Chinese restaurant mainly serves local dishes and Cantonese dishes, which can accommodate 250 people, while western restaurant can accommodate 170 people/chess room, swimming pool, gym, sauna, fitness center (male guests), chess, mahjong and swimming bath center.