Current location - Recipe Complete Network - Catering training - The first thing you need to do is to make sure that you have a good idea of what you're doing and how you're doing it.
The first thing you need to do is to make sure that you have a good idea of what you're doing and how you're doing it.

I think surely tired, this service industry are very hard, and sometimes have to be difficult guests, the supervisor does not understand, but the thing is not difficult to do in fact, do what the industry will be tired as long as it is to look at your state of mind.

Waiter originally refers to a fixed place to provide a certain range of services, there are male waiters, waitresses; now usually refers to hotels, hotels, restaurants, KTV, shopping malls and other catering, entertainment venues, for the guests to provide the necessary services to the personnel.

The basic duties of a waiter are: to meet and greet customers; to provide a variety of appropriate services; to answer customer inquiries; to solve problems for customers; to deal with the customer's unstable emotions with the best mood and attitude; to deal with customer complaints in a timely manner, and to give the guests a satisfactory answer.

Overview

Service is a work or an economic activity done or carried out by an individual or a social organization for a consumer, either directly or by virtue of some instrument, equipment, facility, media, etc., which is provided to the consumer individually or to a business.

An activity and benefit designed to meet a particular need of the other party, the production of which may or may not be related to material goods, is to add value to other economic units of individuals, goods or services, and mainly in the form of activities expressed in the use of value or utility. A waiter was originally defined as a person who provides a certain range of services in a fixed place.