Model speeches on catering services (3 selected articles)

Speeches can help speakers to express themselves better. In the real society, there are more and more places where speeches are used. I believe many people will find it difficult to write speeches. The following are my sample speeches on catering services (selected 3 articles). Welcome to read and collect them.

speech on catering service 1

Dear leaders and colleagues:

Hello!

My name is Feng Shuang, and I am an ordinary employee from the lobby. The topic of my speech is Catering Service.

From the opening of our store in July to the development in August and then to the depression in September, we had hardships, we had joys and we had disappointments. But we will not forget that without the development of enterprises, there can be no happiness of small families, no glory of enterprises, and no career achievements. Restaurants are closely connected with us, and we gather here, not only as a means of making a living, but also to face it with gratitude. Obey the leadership, obey the command, do your duty with dedication, and put the interests of the enterprise at the forefront. Influenced by fishing, we can't decide how many guests can come to the restaurant today, but we can make the guests satisfied and become our repeat customers.

It's not easy to do our job well. Every day, we come into contact with unfamiliar faces, customers of various identities and people with different personalities. Some of them understand you, some don't understand you, some are of good quality, some are of poor quality, some of them ask us what we can do, and some of them can't, and all these require us to use our enthusiasm and quality. We are human beings, and we also have our own personality and emotional changes. In any case, we all have a strong ability to adjust our mentality. Customers are happy and I am happy, customers are satisfied and I am satisfied, and customers' troubles are solved. I think customers' affairs are no small things, and their own affairs are no big things.

We have no grandiloquence, only plain words and deeds; There are no glorious deeds, only ordinary jobs; There is no hero image, only a busy figure. But it is this simple, ordinary and busy that fully demonstrates our love and loyalty to the cause. I hope that with our efforts and high-quality services, we will make this place a home for customers, a harbor for customers to take shelter from the wind and a gas station for customers' lives, and make our business prosperous and our tomorrow more brilliant!

my speech is over! Thank you! Speech on catering service 2

Dear leaders and colleagues:

Good evening!

Catering service is my major. I studied in xx Tourism Vocational School in 21xx, majoring in tourism services. Our class was jointly run with xx Hotel, a subsidiary of xx Co., Ltd., hence the name xx class. The courses offered are closely related to the tourism characteristics of xx, which are solid and useful. Therefore, I am engaged in catering service industry, one is professional counterpart, and the other is solid basic skills.

from 21xx to xx catering service company, to xx catering service company and to xx hotel, I have been engaged in catering service for four years. It can be said that from north to south, I am familiar with the needs of all kinds of guests, and I do my best wherever I go, winning unanimous praise from leaders and guests. I have worked in banquet service, cashier, lobby bar, reception desk and other positions since I worked in xx Hotel in xx, XX, 21xx, and I am competent for all kinds of jobs I hold.

I won the second place in the catering banquet table-setting competition organized by our hotel, and I was awarded the excellent service star award by xx Co., Ltd. because of the recognition of my work by my leaders and colleagues. Therefore, I have some experience in catering service. Although I know that it is far from the requirements of the leaders and my colleagues are doing better than me, I am confident and determined: do my job well in a down-to-earth manner, constantly press myself and improve myself, and strive to work better!

I am standing in front of you today, that is, pressing myself and striving for self-improvement. I am competing for the position of head waiter. My reasons are:

1. Based on the above reasons, I think I am familiar with the catering work (especially the catering service in xx Hotel), and I can coordinate the relationship between various small jobs.

2. I have a positive nature. I have the confidence to obey the leadership and unite my colleagues.

thank the leaders and judges for giving me this opportunity. But I know that opportunities have two sides, that is, yes and no.

if I can apply, the first thing I will do is to try to communicate with hotel leaders and department leaders seriously. In particular, it is necessary to understand the leaders' desired goals and views on the status quo, and then formulate practical plans to standardize the catering service procedures:

1. Business preparation specifications:

Require catering staff to arrive at their posts on time, do a good job in the hygiene of the business premises and kitchen, keep the restaurant environment clean and tidy, and ensure that tableware and napkins are clean and intact. Arrange the dining hall or box according to the requirements of the guests, and prepare the drinks. Set posts and position before business to welcome guests.

2. Customer reception standard:

(1) Pay attention to the appearance of employees.

wear uniform clothes, wear certificates, and do not wear decorations. Male employees are required not to have small beards and big sideburns, and their hair is not covered; Female employees don't cover their eyes in the front hair, shawls in the back hair, long nails and nail polish, and their makeup is dignified and generous.

(2) It is strictly required to use civilized, polite, cordial, accurate and concise service terms.

Speak Mandarin, so as to welcome guests when they arrive, answer their questions and send them away; In all aspects of the service process, polite greetings are used at the right time, such as: hello, please have a meal, please wait a moment, I'm sorry, welcome to come again, goodbye and so on. It is forbidden to speak words that hurt guests' self-esteem and personality; Blame and blame the guests for not speaking, then serve the reception, do not speak unreasonable words, do not speak dialects and dialects, do not swear words or shout loudly, and respect the customs and habits of ethnic minorities and foreign guests.

(3) employees are required to behave and stand dignified.

walk with your chest out, your steps are light and steady, and it is standard to attract guests, see them off, walk with others and give way. Employees are required to smile naturally, be full of energy and be polite. Don't argue with the guests, contradict them, and ask the leaders to come forward to solve them when necessary.

(4) The cashier is required to do the cashier work accurately, skillfully and quickly.

(5) During the reception, waiters are required to observe the business situation at any time, take the initiative to listen to the opinions of the guests, keep close contact with the kitchen and dining room, do not improve and improve the quality of the food, and pay attention to adjusting the taste of the dishes to meet the different needs of the guests. Speech on catering service 3

Dear leaders and colleagues:

Hello!

my name is Wang zhili. Today, with an extremely excited and complicated mood, I came on stage with the will to improve myself, exercise myself and test myself. Here, first of all, I would like to thank the leaders and colleagues for giving me such an opportunity. At the same time, I would like to express my heartfelt thanks to the leaders and colleagues who have been giving me care, support and help for many years.

I was born in October, 19XX, and joined the work in October, 19XX. I have a college degree and major in law. Since I joined the work, I have been working in the front line of law enforcement, and I have rich experience in the front line of law enforcement. At the same time, I have made certain achievements and won many honors. The achievements can only represent the past. In the future work, I will make persistent efforts to contribute to the food and drug supervision.

According to the requirements of competitive post, I compete for the position of captain of the urban catering inspection team. With the support of leaders and judges and the concerted efforts of colleagues, I have the confidence and ability to do this job well. My advantages and advantages are as follows:

First, I have strong execution on all the work arranged by leaders. I know very well that good ideas plus no action equals zero, good policies plus no implementation equals zero, and good plans plus no implementation equals zero. Over the years, I have been able to successfully complete all the tasks assigned by the leaders.

second, it has a high level of policy theory. As the saying goes, "strike while the iron is hot, you must be hard yourself". I have never relaxed my study at work and seriously studied the Drug Administration Law, the Food Safety Law and other laws and regulations. By studying politics, theory, business, learning and practicing, I have greatly improved my policy level and professional quality.

Third, rich practical experience in inspection work. I have been working in the front line of law enforcement, accumulated a lot of practical experience, constantly innovated the supervision mode, found problems from the details, and investigated and dealt with many varieties (batches) of counterfeit and inferior medical equipment through the appearance identification of medical equipment in recent years; The supervision of food and beverage links focuses on investigating illegal addition of non-edible substances, illegal use of food additives, and use of foods beyond the retention period, which has effectively cracked down on illegal food and beverage activities such as the production and sale of fake medical equipment and the illegal addition of non-edible substances.

Fourth, enforce the law in a clean manner, and serve people with virtue. The law is used to safeguard the interests of the broad masses of the people. As a law enforcement officer, one must lead an honest and clean life, be able to keep poverty, endure loneliness, withstand temptation and unhealthy practices, be upright and do things in a down-to-earth manner, and patiently and meticulously explain the laws and regulations to the relative people, so that they can know, understand, serve and abide by the law.

Fifth, it has strong organization and coordination ability and age advantage. Through years of training in food and drug inspection, I can better organize and coordinate the work and actively complete the work assigned by the leaders. In addition, I am in good health, full of energy and strong professionalism. Since I joined the work, I have been adhering to the principle of work first, without any bad hobbies that affect my work, and I have devoted myself to my work wholeheartedly.

if I can compete for this position, I will live up to expectations, strive for a position, promote my position, and be the captain of the catering inspection team. My job objectives are: "to be precise in business, to unite and cooperate, to standardize law enforcement, to strengthen internal quality, to cultivate external image, to actively carry out food and drug inspection, and to severely crack down on illegal activities in catering services". I will ensure the successful completion of various tasks from the following three aspects.

first, do a good job of inspection. As the captain of the inspection team, he must obey the arrangement of the leader, actively carry out various tasks assigned by the leader, and lead the inspection squadrons to carry out their work seriously, playing a leading role in the work.

Second, put yourself in a correct position and be a good role. Food and beverage inspection is a very complicated and policy-oriented work. In the work, we should be strict with ourselves, give full play to our subjective initiative, be a good leader's staff, safeguard the unity of the inspection team, and do our best to do a good job in the inspection.

Third, strengthen study and keep pace with the times. Under the new situation, new requirements have been put forward for food and beverage inspection. In my work, I will learn new food and beverage knowledge and skills, update my ideas and concepts, strictly abide by laws and regulations, strive to persist in endurance in my study, form motivation in my work, increase pressure in my innovation, and gather together in the team.

leaders, judges and colleagues, I know that the task of food supervision is arduous, and the inspection work has greater responsibilities and higher requirements, but I firmly believe that as long as we study hard, work hard and treat each other honestly, and always keep in mind the collective concept, policy concept, mass concept and professional concept, we will certainly be able to do a good job in the inspection work. If I can compete for the post successfully, it is everyone's love and encouragement to me. I must be strict with myself, fulfill my duties and fulfill my promise with practical actions with a down-to-earth work style, a realistic work attitude and an enterprising work spirit.

thank you! ;