Human resource management

In hotels, human resources flow frequently. Human resources transfer arrangement, reasonable transfer of work, motivate employees' enthusiasm for work. On the other hand, human resource management, including departmental staffing, reasonable organization and scientific staffing, can reduce personnel costs more effectively. For example, two people should do the work of three people, and the treatment can be arranged flexibly.

supervision management

that is to say, the supervision corresponding to command and guidance management can only be carried out on the premise of manual management, and the first-level supervision is not beyond the authority.

power management

is to stimulate a unified team spirit and the vitality and cohesion of the hotel, and to create an attitude and behavior that subordinates are willing to accept and try their best to work.

Asset management

Asset management also belongs to cost control. First, you should know the facilities, equipment, electrical appliances, etc. within your own scope, the number of items, the service life and the completeness, and then assign them to people, and the responsibility will go to people. Maintaining and maintaining the items you undertake can fully achieve the expected results.

Control management

This catering management method is the most critical step for an enterprise. If the control is not in place, improper control will lead to high cost and no profit in all links. The key reasons why some hotels fail to make money are inaccurate market positioning, improper marketing methods and inadequate cost control.

pre-control: think about how difficult and stressful it will be before you do something, record it, and then carefully analyze the solution.

on-site control: after careful consideration, the on-site crisis is solved by the method of breaking when necessary, so as to ensure the smooth progress of the next step.

feedback control: after each job is finished, you must sum up the experience and shortcomings to make yourself stronger and more weather-proof. It is more valuable to sum up the failures in the process than to sum up the successes.

communication and coordination management

team spirit and cooperation spirit are the key. Effective and written communication among small internal departments contributes to accuracy. If there are loopholes in any link, managers should immediately coordinate and follow the rules. Good communication and coordinated management can reduce internal contradictions and improve service and work efficiency, which is the only way for managers.

plan management

everything needs a good plan, such as what to do in a month, how to do it, who to do it, etc. Predict how difficult it is and how complete it is.

this statement shows that only a good plan can keep a firm foothold and work in an orderly way. No matter which company, such as the unit leader or superior leader, is a person without a plan, then this company is like a mess and has no results.

Organization management

Organization management is very important in hotels. Only a good superior can let his subordinates do their own work well. A good superior should manage the hotel by dividing the tasks undertaken by his group among all members.

There are two kinds of so-called organizations: formal organizations and informal organizations. Organizational management is also a symbol of team spirit. To establish your own organization, you should make clear the relevant systems such as organization setting, post setting and staffing setting.

if you are an unorganized person, you can't be a leader.

Budget and financial management

Budget the monthly operating expenses: human resources expenses, cost expenses and uncertain expenses, and take the budget result as the operating expenses of the current month.

financial management: the accounts should be consistent, and each link should be based on writing, and a set of feasible management systems and processes should be formulated.