The complaint telephone number of the Environmental Protection Bureau is 12369

The environmental protection hotline will be open 24 hours a day, and the law enforcement team will be dispatched quickly after receiving the report, handling environmental violation cases in time and accepting social inspection. When reporting environmental pollution problems to the environmental protection department, all walks of life and the masses can report to the Environmental Protection Bureau or the "12369" city command center according to the location of environmental pollution incidents.

the environmental protection bureau of the jurisdiction accepts the general pollution problems, and can directly report the serious environmental pollution problems to the "12369" city command center.

if it is within the jurisdiction of the environmental protection department, if it belongs to the city level, it will be handled by the city level; If it belongs to a certain district, it will be handed over to the environmental protection department of the district for handling.

For some things that are not under the jurisdiction of the environmental protection department, such as urban garbage disposal, 12369 will not send special personnel to the site, but will be transferred to relevant departments for handling.

if you encounter environmental complaints, you should first understand them according to the actual situation, and if necessary, the environmental protection department will go to the scene to deal with them.