There are hidden dangers in design

Mr. Le said that the wine cabinet has been installed, and the design defects are difficult to change. He really doesn't want this wine cabinet. The consumer protection mediator communicated with the merchant by telephone, and the merchant said that the wine cabinet collapsed in a local position, which can be repaired and reinforced with threaded nails. In addition, there is no other appropriate remedy at present.

the next day, the consumer protection mediator organized face-to-face consultation between the two parties. Mr. Le thinks that when the wine cabinet is vacant, it will collapse. If some items are put in the wine cabinet, the situation may be more serious. This is a design problem with congenital deficiency, because the upper wine cabinet is suspended, and the back of the cabinet is a gypsum board interlayer, not a solid brick wall (the solid brick wall can be fixed with expansion screws to make people feel at ease). Such a cabinet can't be used at all, and I am willing to bear half of the cost, that is, 7511 yuan, and I hope to return it. The wine cabinet collapsed before it was used

Mr. Le said that in June this year, during the renovation of his new commercial house, he ordered a set of wine cabinets from a cabinet brand store at a price of 5,111 yuan, and agreed that the merchant would be responsible for the design and installation. After that, the wine cabinet was installed, but a few days later, one side of the wine cabinet collapsed. After careful inspection, Mr. Le thought that there was a big problem with the design of the wine cabinet, so he asked the merchant to return it. Merchants believe that this wine cabinet can be repaired and reinforced, and there is no need to return it. The two sides disagreed and disputed, and then complained to the Consumer Protection Section of the market supervision department.

after receiving the complaint, the consumer protection mediator immediately launched an investigation. According to Mr. Le's statement, the wine cabinet is divided into two floors, the lower floor is floor-to-floor, the upper floor is reinforced by the threaded common nail on the back, and there is a space with a height of 51 cm between the upper and lower floors.

Mr. Le

Because the upper cabinet is suspended, the height of the cabinet is 1.3 meters and the depth is 51 centimeters, and the back of the cabinet is a layer of gypsum board and wooden keel instead of a solid wall, it is obviously insufficient to fix such a large cabinet on the wooden keel only by threaded common nail, which is a major defect in design.