In hotel management, I think hotel managers should have three vivid metaphors or hopes, one is like a wolf, the other is like air, and the third is like a carpenter.

In the cruel competitive environment, wolves have become a vital and competitive population and a strong personality with the best individual qualities in nature, such as tenacity, tenacity, loyalty, cooperation, communication, division of labor, strategy and sacrifice. In the competition of nature, wolves always firmly occupy the top of the pyramid of food chain, and always firmly occupy the position of the strong, thus dominating the world. Similarly, hotel managers must also guide hotels and employees in a promising strategic direction, so that hotels can survive and develop in the fierce competition and have a bright future. The book "Wolf Road" inspired me a lot. Although when it comes to wolves, many people will show some negative impressions of wolves. However, the long-term comfortable life has gradually made modern people lose the spirit and wisdom similar to wolves in their blood. Therefore, in recent years, many people have begun to call on human beings to learn from wolves again in order to enhance their competitiveness in life and work.

if hotel managers are only busy with trivial daily chores and are often tired of dealing with all kinds of annoying customer complaints, they don't have enough time to fully consider the development of the hotel, and they don't have enough time to study and study the trend of the catering market, then they can't make a correct judgment on the strategic development direction of the hotel and easily lead the hotel astray. Hotels are prone to fall into crisis, which requires our catering managers to have a clear mind and strategic vision, have a comprehensive understanding and overall consideration of the hotel's development, and find and deal with the problems existing in the hotel's development process in time to eliminate hidden dangers and avoid the hotel's crisis.

Hotel management should also be like "air". Although the air is everywhere, don't make employees feel pressured, that is to say, hotel management should create a relaxed and harmonious working environment, don't let employees feel that you are here to restrain and suppress them, but let employees act according to your intentions unconsciously. This is the best policy. However, in real life, many catering managers are not like this. They often strike the table with a domineering tone and point at the employees' noses. "Are you a manager or am I a manager? Are you in charge, or am I in charge? " This makes employees feel the pressure, causing the gap between employees and hotel managers, because employees can't make reasonable suggestions on the problems existing in the hotel and dare not express their opinions on the development of the hotel. Therefore, in the process of management, hotel managers at the grass-roots level must be able to listen to employees' opinions and adopt the correct parts, and discuss and solve problems with employees, so as to fully mobilize the enthusiasm of employees and maximize the potential of each employee.

Hotel managers should also be like "carpenters". The excellent qualities of carpenters are worth learning and learning from. First of all, a carpenter will find a piece of wood, no matter how small, useful, and will try his best to make it play its due role. Hotel managers must not find fault with patients like doctors. If you treat your subordinates like a doctor, then excellent people will be full of problems. Therefore, as a manager, you must be good at discovering the advantages of employees, avoiding the shortcomings of employees and letting employees make the best use of their talents, just like a carpenter. Secondly, carpenters, that is to say, managers must have their own overall ideas, and know how the furniture is constructed, what materials are used and what it looks like. Instead of having no plan and no purpose, take one step at a time and "rest where it is dark." Therefore, hotel managers must have a general understanding and conception of their hotels like carpenters, so as to be good staff members for their bosses.

Finally, carpenters must use their own practical actions to creatively realize their ideas, instead of just saying nothing. Therefore, hotel managers must infect and drive every employee with their own practical actions.