A: If the waiter wants to serve the customers with a smile, so as to improve the service level of the restaurant, he must do the following service details:

1. Smile, greetings and courtesy

Every guest who enters the hotel wants to see the friendly smile, warm and sincere greetings and polite manners of the service staff when he steps into the hotel gate, which is the first impression left by the hotel. Luxurious lobby, high-grade and expensive decoration can't represent the hotel's enthusiasm, it just reflects the star level and grade.

2. Efficient, standardized and accurate

Regardless of check-in at the front desk, dining in restaurants and room service, keeping guests waiting for too long will greatly reduce our service and even cause complaints from guests. Every guest who enjoys the service in the burning shop hopes that the service of the hotel will be standardized, efficient and accurate, meet the star-rated standards, and even provide value-added services.

whether the service personnel's business skills are well trained or not, and whether the hotel as a whole reaches the star-rated level, are also displayed and reflected from this. Not efficient service, but devalued service for guests; It is not a standard service, but a service that loses value to the guests; It is either an accurate service or a failed service for the guests.

99%

of the guests want their hotel to provide fast, standardized and accurate service. Specific information can be found in www.6eat.com database of China Eating Net, which contains a lot of information.