In our study, work and life, we are all directly or indirectly related to our job responsibilities. Job responsibilities refer to the specific work content, the responsibilities of workers, reaching the standards required by superiors and completing the tasks assigned by superiors. So how are the relevant job responsibilities formulated? The following are the job responsibilities of sales staff I collected, which are for reference only and I hope to help you.
Job responsibilities of shop assistants 1 1, receiving customer inquiries, understanding customer needs and realizing sales;
2. Responsible for the record, inventory and accounting check of commodity sales, and complete various sales statistics according to regulations;
3. Complete daily business work such as incoming goods acceptance, shelf display, replenishment, return and loss prevention;
4, do a good job in the area of health and cleanliness;
5. Complete other tasks assigned by superior leaders.
Job responsibilities of shop assistants 2 1. Store daily work, store sales, establish good relations with customers, receive customer consultation after-sales service, understand customer needs and reach sales;
2. Collect and feedback competing products information, and be responsible for commodity sales records, inventory and reconciliation. , according to the provisions of the completion of sales statistics;
3. Complete daily business work such as incoming goods acceptance, shelf display, replenishment, return and loss prevention;
4. Do a good job of sanitation and cleaning inside and outside the store, and be responsible for the management of safety and fire prevention;
5. Properly handle various contradictions in customer complaints and service work;
Job responsibilities of shop assistants 3 1, compliance with the company's employee code, service standards, job specifications of shop assistants and other regulations.
2. Strive to achieve the sales targets issued by the shopping malls and departments.
3, truthfully introduce the goods in sales.
4. Make a promise to the customer without exceeding the authority stipulated by the company and the mall.
5. Do not cut prices, cut prices or sell goods at a discount without authorization.
6. Don't provide others with sales and related information from other manufacturers.
7, complete other work assigned by the superior leadership, etc.
Job responsibilities of shop assistants
1. Be responsible for the company, fully implement supermarket management, and ensure the normal operation of the supermarket.
2. Communicate, implement and feedback the policies, instructions and plans formulated by the company manager.
3. Be responsible for the formulation, maintenance, improvement and implementation of relevant rules and regulations of shopping malls.
4. Check the appearance of the store and the sanitary conditions inside and outside the supermarket, including shelves, floors, goods and checkout counters, to ensure a comfortable shopping environment and normal operation of the business.
5, guide and check the display of goods, display, display requirements and the use of price tags.
6. Control the loss of supermarkets (such as water and electricity).
7. Do a good job in training employees in fire prevention, theft prevention, work injury prevention and safety.
8. Establish a good cooperative relationship with suppliers.
9. Communicate the company's relevant management regulations and work requirements to supermarket employees in time.
10, responsible for making monthly, quarterly and annual sales plans, distributing them to all localities and supervising their implementation.
1 1, responsible for the examination and approval of all expenses in the store and all expense budgets in the store.
12. Preside over and organize supermarket related work meetings.
13. Patrol inspection of the supermarket when it is open for business, including attendance check-in, environmental sanitation, commodity supply, commodity display, shift change, operation and maintenance of equipment and facilities, etc.
14, understand the sales situation of goods and make sales analysis and adjustment.
15, check the implementation of commodity promotion, including the supply of promotional commodities, commodity display, promotional posters, etc.
16, understand the supply situation of various commodities in the supermarket, and immediately report and communicate with suppliers in case of insufficient supply or untimely delivery.
17, timely investigate and understand the surrounding market information and make corresponding market research, and make adjustments to the sales of various commodities.
18, solve customer complaints and special situations in time.
19. Understand the daily self-inspection of the quality of goods within the jurisdiction of employees. Prevent goods from being sold out of date.
20, check the supermarket's best-selling goods inventory. If the inventory is unreasonable, corresponding measures should be taken to ensure the efficient turnover of goods.
2 1, check the goods in and out of the supermarket, and fill in the handover book and various registration books.
22. Do a good job in the scheduling and rest of employees in the store. If you need to work overtime, make personnel arrangements in advance.
23. Complete other tasks assigned by the manager.
Second, the waiter
1, strictly implement the employee system, be dignified and tidy, and strictly abide by various service disciplines.
2. Be familiar with the proper signs of products and product packaging, as well as the basic knowledge of commodities within the scope of their duties;
3、
4, pay attention to check the validity of the goods, to prevent expired goods from being sold on the shelves; Understand the basic methods of commodity layout and storefront display, be familiar with the location of commodities in the store, and sort out commodities;
5. Pay attention to the sales trends of commodities at any time, put forward suggestions for replenishment in time, and do a good job of replenishment on shelves.
6. Adjust the price tag at any time according to the change of commodity placement position and price fluctuation; Don't be late and leave early. If you need to ask the team leader for instructions, you can leave your post.
8 Require a strong sense of responsibility, pay attention to the safety of goods, and strive to prevent goods from being damaged or stolen; Complete other tasks assigned by the manager.
Third, the cashier
1, be polite to customers. Welcome customers to use polite language and answer their questions patiently.
2. When customers leave, help them put the goods into the shopping bag.
The cashier must sing and pay at the checkout. Don't throw the money at the customer, give it to the customer together with the receipt.
4. The advertisements or gifts sent by the supermarket in the promotion activities are put into the bag after confirmation.
5. Remind customers to take away all the goods to prevent things from being left at the checkout counter.
6. Keep the cashier clean and tidy at all times.
7, cashier succession must be two people at the same time count, double counting.
8. Cash at the cashier can only be collected by the designated management personnel, and no one else can withdraw cash for any reason.
Job responsibilities of shop assistants 5 1. Replenish, tally and mark the price.
2. Regularly check the shelf life of commodities and strictly implement the first-in first-out principle.
3. Responsible for the cleaning and hygiene of the sales area, and do a good job in daily work.
4. Responsible for the sales of products and warmly receive every customer;
5. Cooperate with the management to do a good job in commodity promotion;
6. Responsible for the regular inventory of stores.
Responsibilities of shop assistants 6 1. Familiar with the commodity name, origin, manufacturer, specification, use, performance and shelf life of the commodity department;
2, abide by the relevant provisions of the supermarket warehouse management and commodity distribution, in accordance with the operation process;
3, master the knowledge of commodity prices, correctly mark the price;
4, master the relevant professional knowledge of commodity display, and apply it to practical work;
5, do a good job in the health of the shelf and area of responsibility, to ensure cleanliness;
6. Clean up the goods left on the shelves after customer selection, and do a good job of replenishment.
Job responsibilities of shop assistants 7 1. Under the leadership of the store manager, do a good job in selling goods in the store.
2. Do a good job in ordering, loading and replenishment, and do a good job in purchasing acceptance, commodity display, commodity quality and service quality management;
3. Do a good job in customer reception and cashier.
4. Master the maintenance knowledge of all kinds of equipment in the store;
5. Supervise the cleaning inside and outside the store, and be responsible for the management of safety and fire prevention;
6. Properly handle various contradictions in customer complaints and service work;
Job responsibilities of shop assistants 8 1. Accept all kinds of business operations that users need to handle, demonstrate, promote and sell all kinds of value-added services of the company;
2. Answer the user's business consultation and handle customer complaints within the scope of authorization;
3. Take on the service work of some big customers. Under the supervision of the front desk supervisor, strictly implement the company's service standards, business processes and business regulations to ensure the smooth progress of the business.
Job responsibilities of shop assistants 9 1. Maintenance, replenishment, commodity display and receipt;
2. Understand the sales and shortage of goods in the responsible area;
3. Check the POP and price labels of goods in the responsible area;
4. Responsible for the market regulation of regional commodities every week;
5. Be responsible for the sorting work before regional commodity inventory;
6. Clean the goods and shelves in the responsible area;
7. Be responsible for the classification and warehouse arrangement of returned goods;
8. Ensure the sales and supply of goods in stock, clean up the end shelves, piles and shelves in time, and replenish the supply of goods;
9. Keep the sales area clean (including shelves and commodities);
10, keep the passage unblocked, free of empty boards and garbage;
1 1, according to the layout requirements, make the layout neat and beautiful, and the shelves are full;
12, timely recovery of sporadic items and disposal of damaged packaged goods;
13, to ensure that every commodity in the sales area has the correct barcode and correct price card;
14, sorting out the inventory area to make the goods clear, safe and orderly;
15, FIFO, and check the quality and shelf life of the goods;
16, sort out the returned goods in advance and handle the return procedures;
17, do a good job of commodity safety responsibility at any time;
18, price tag check;
19. Supplementation of goods and arrangement of goods (whether it is carried out in the order of first-in first-out);
20. Responsible for the cleaning and maintenance of regional shelves, commodities, warehouses and ground sanitation;
2 1, check the quality and shelf life of goods;
22. Provide services to customers with the best mental outlook;
23. Give timely feedback and report in writing on the suggestions made by customers every day;
24. Organize the return and warehouse;
25. Make clear the sales situation of commodities in the responsible area (best-selling, out-of-stock and high-inventory commodities are reported in the form of statements);
26. Summarize the customer opinions reported this week;
27. Summarize the work direction and objectives of this month and next month;
28, guide the daily work of new employees.
29. Write the result of market adjustment in the market adjustment table and immediately hand it over to the team leader.
30. Replace the promotion desk according to the promotion desk schedule.
3 1. The goods returned and returned to the warehouse shall be settled according to the procedures of return and return.
32, according to the cleaning plan to do a good job of cleaning (stores, warehouses, shelves);
33, other work assigned by the superior leadership.
Job responsibilities of shop assistants 10 1. Wear work clothes and hang work cards before going to work.
2. Don't be late for work, don't leave early, don't ask for leave without reason, and you can't transfer classes for leave without special circumstances. It can only take effect after the shift adjustment and break are approved by the supervisor. Don't leave your job without permission. If it is necessary to leave, you must complete the leave registration before you can leave.
3. Be hospitable and polite, take the initiative to introduce the goods, smile and answer questions. When there are no customers, we should put the goods neatly and beautifully.
4. Accept the criticisms or suggestions put forward by customers with an open mind, and do not have conflicts or quarrels with customers.
Stand up straight and don't chat, laugh or play at the counter.
6, are not allowed to receive visitors at the counter, do private affairs. You are not allowed to buy your own things during the duty.
7. Smoking, eating, reading, sleeping and chatting are not allowed in the cabinet ft or warehouse.
8. All cabinet members should unite as one, and Qi Xin should make concerted efforts to do all the work.
9. Consciously improve the environmental hygiene and commodity hygiene inside and outside the counter.
10, personal bags and money are not allowed to be brought into the counter, and will be confiscated upon discovery.
1 1. It is strictly forbidden to set foreign currency privately, and it is not allowed to accept tips from guests or deliberately overcharge.
12, don't mess with goods, don't mess with bulk food.
13. During the shift change, make sure that the handover is clear, the payment is consistent, and the signature is responsible.
14, you are not allowed to change clothes and stop selling early after work.
15, turn off all power supplies after work, lock safes, doors and windows, and do a good job of fire prevention and theft prevention.
Job responsibilities of shop assistants 1 1 1. Shop assistants should keep the store clean, especially the counters, goods, environment and shelves clean before opening every day to achieve a clean, bright and clean state;
2. Sales staff should be loyal to their duties, be enthusiastic and patient when dealing with customers, seriously answer customers' questions and provide customers with various services;
3. If the goods are not full, they should be replenished in time. When new goods are put on the shelves, they should be put on the shelves in time;
4, to put the goods neatly, there can be no shortage and misplacing phenomenon;
5. The clerk should always check whether the quantity of goods in the warehouse is enough, and try not to be out of stock without timely notice to make up the position;
6, the shop assistant should abide by the rules and regulations of the supermarket, abide by the commute schedule, do not leave early, don't be late, don't do things unrelated to work;
7. After the goods arrive, carefully check and accept the quantity of goods and settle accounts, put them on the counter in time, and put the inventory in the warehouse;
8. Try to improve your business level, be familiar with the characteristics, origin, specifications, price and cultivation knowledge of each commodity in the store, and be able to solve problems independently;
9. The salesperson should ensure that there are more than two people in business, carefully record the sales situation and strictly manage the bills handled by the salesperson;
10, it is required to stick to the post at all times, and not to take up the post or leave the post for no reason. If you have something to leave, you should ask the competent manager for leave in advance.
Job responsibilities of shop assistants 12 1. Pre-sales consultation and after-sales service to meet customer needs;
2 responsible for commodity sales records, inventory, reconciliation and various statistical work.
3. Counter product display, replenishment, return, loss prevention and other daily work;
4. Cleaning and cleaning of the work area
5. Complete other work of the company.
Job responsibilities of shop assistants 13 1. Receive customer consultation, understand customer needs and realize sales;
2. Answer and transfer calls in time and accurately, record information when necessary and convey it in time;
3. Responsible for the record, inventory and accounting check of commodity sales, and complete various sales statistics according to regulations;
4. Complete daily business work such as incoming goods acceptance, shelf display, replenishment, return and loss prevention;
5. Do a good job in cleaning the area in charge; Prepare the required items every day to ensure normal business;
6, do a good job of commodity verification registration and succession every day;
7. Cooperate with the company to arrange work, obey the leadership, unite and be good at helping colleagues.
Job responsibilities of shop assistants 14 Job responsibilities of pharmacy staff
1, complete preparation and drug warehousing and drug procurement under the leadership of the supervisor.
2. Make a plan for drug receiving and purchasing, and implement it after approval by the supervisor.
3, do a good job of drug recipients and consumption registration and statistics.
4, responsible for the audit of prescription plan price, and according to different personnel classification registration statistics.
5, strictly implement the rules and regulations and technical operation routine, to ensure that the dispensing department is correct, to prevent accidents.
6, the main channel to buy drugs to ensure the quality of drug procurement, drug purchase inspection related documents, to prevent the purchase of counterfeit drugs.
7. Keep all kinds of drugs properly to avoid waste caused by improper storage or exceeding the validity period. (Make recent drug reports regularly)
8, strict management of drugs, hemp, drama, restricted drugs, according to the relevant provisions of the procurement, preservation, registration, use, to prevent drug abuse.
9, in-depth understanding of the clinical need to buy more effective drugs, regularly introduce the supply of drugs to doctors.
10, cooperate with critically ill patients to provide needed drugs at any time.
1 1, study hard professional knowledge, improve service quality, implement the party's line, principles and policies, pay attention to medical ethics and improve service attitude.
12, do a good job on duty. (Note: It is strictly forbidden to sell penicillin drugs without permission)
Job responsibilities of shop assistants 15 1, strictly abide by the company's rules and regulations, standardize behaviors, and provide quality services to customers;
2, in strict accordance with the principle of drug classification management for drug display, put clean, clear logo;
3. Sell and allocate drugs in strict accordance with the sales procedures, and correctly introduce the functions, uses, dosages, taboos and precautions of drugs;
4, seriously implement the prescription drug sales management regulations, according to the procedures and requirements to do a good job of registration;
5. Collect and record GSP related information such as adverse reactions in strict accordance with the company's procedures;
6. Check the goods on the shelves and their inventory in time, and make a request plan in time to ensure that all goods are out of stock;
7, check the goods on the shelf on time, do a good job in the period of validity management of the area of responsibility;
8. Carefully check and accept the arrival of the goods, and put them on the counter in time, neatly and beautifully;
9. Be ready for customer service at any time and provide all kinds of services to customers enthusiastically and generously.
Job responsibilities of shop assistants 16 1. Under the leadership of the business hall manager, the shop assistant abides by various rules and regulations and completes various communication services in the business hall on time.
The second is to arrive at the post in advance every day, dress according to the regulations, wear the work number plate, tidy up the work site, and prepare for the handover.
Third, the service is warm and generous. According to the service standard of new Unicom, we will provide customers with quality services.
Four, the correct use of service terms, the use of Putonghua in the service process.
Five, quickly and accurately accept the communication business within the scope of customers, and strictly implement the relevant business rules and regulations.
Six, conscientiously implement the "first question responsibility system" can not solve the problem, timely request and report. Avoid customer complaints caused by untimely handling of problems.
Seven, actively promote the company's new business, accurately answer the customer's business consultation, and guide customers to handle the required business.
Eight, actively learn the company's business and constantly improve business skills.
Nine, timely and accurately settle the accounts of the day, and print out the statements of the day. Bind the receipt of the day.
10. If there is any problem that cannot be solved, report it to the business hall manager in time.
;