2020 hotel internship experience article one
20XX summer vacation, under the requirements of the social environment, under the efforts of the school leadership, the school and the XX Group for us to build a school-enterprise joint school platform, we XX session of ecotourism, more than eighty students majoring in hotel management into the XX Group's four We have more than eighty students of the XX class majoring in ecotourism and hotel management to intern in four hotels under the XX Group. Perhaps I have never stepped out of society, everything is strange and new to me!As I wished, I was assigned to the xx restaurant in the xx mountain village, and I was assigned to this hotel together with other fifteen students, divided into different departments and positions. The next day, the hotel on our systematic training, training work is divided into two blocks: one is the pre-service training, including indoor training and tour training, mainly to introduce the hotel's profile, but also for us to carry out the staff quality and the hotel management system training, which allows us to have a general understanding of the work, the second is the awareness of fire safety training, the hotel especially arranged for the head of the security department for us to explain the scene! The second is the fire safety awareness training, the hotel specially arranged for the head of the security department to explain to us on the spot, so that we have a more in-depth and systematic understanding of the hotel security and fire safety knowledge.
Our internship xx lodge is a four hotel was established in 20xx, the hotel management advanced, the source market is broad, the catering department roughly he into the first floor xx restaurant, lobby bar, the second floor box, the third floor of the poly Shi Xuan, three students and I work position is xx restaurant, it is a fast-paced to receive the casual guests of the flavor of the restaurant, and sometimes also receive the wedding banquet, the restaurant staff of nearly twenty people, including two foremen and service staff, the restaurant staff of nearly twenty people, including two foremen and service staff, the restaurant staff, the restaurant staff of nearly twenty people, including two foremen and service staff of nearly twenty people, including two foremen and service staff of nearly twenty people. The restaurant staff is nearly twenty people, including two foremen and a number of waiters.
xx restaurant is the hotel catering department of the busiest area throughout the year, in just a few days into the workplace I have learned, because in the past in the school, did not open the course, so now everything is strange to us, confused, I was like a fly on the wall, can not comprehend the work process and the essentials. Just listen to the arrangement of the foreman and their hand in hand to teach, fortunately the basic old staff to us are particularly friendly, the foreman also specifically for our first new staff arranged a master, responsible for guiding our work, in their patient and serious guidance, a week later, we will formally on the job alone.
At the beginning of a person to do service alone, or will be nervous. Sometimes do not dare to look at the eyes of the guests, serving food is rarely required to report the name of the dish, almost always silent service, later, gradually familiar with everything, do service also become bold, can answer the guests encountered in the process of dining problems, in the colleague's busy time can also find time to help, in fact, to see the guests in the service of their own area of the meal, and their own can easily cope with the time, it is indeed a happy thing, in the service process, the guest can also see the guests in their own service area, and their own can easily cope with, it is a happy thing. A happy thing, the wind in the service process we came into contact with all kinds of guests, in the work of the guests have been praised, but also because of the lack of guest service, criticized by the foreman.
I remember once, four people dining, one of the guests do not know whether it is thirsty or other reasons, a large cup of water to drink very quickly on the no, I immediately filled him, not a moment later and finished, I smiled and went over to him to fill up, before and after a few times to add water, and then the guests walked away with a smile and said to me: little girl, thank you today, you are very patient and attentive. Although it is only very common a few sentences, but my heart is still very happy, because their work has been recognized by the guests, which is also a kind of affirmation of their own, so that I have added a lot of confidence in the work.
The second half of the hotel's business is generally very good, especially wedding banquets and receptions are done more frequently. For our new employees in charge is a few times to give us time to train to do some of the relevant knowledge of the wedding banquet, do not look at the content of the speech is very simple, but really do it, some of the details of the thing is not so easy, because the wedding banquet, the newcomer two sides of the relatives of varying qualities, different identities, different experiences, so the idea of a number of things, the view that the practice is also make it difficult for you to fight.
One day in October, the hotel's wedding reception reached. The number of people reached the most inflated point in history, can be said to be able to pick up the place are pulled out to pick up, coupled with our Jiangnan restaurant compared to other regions is the most, which determines our region someone to be deployed to other regions to help, very "Yung fortunate to have selected me and two other colleagues, because there was no previous contact, coupled with the fact that it is to go to other regions, some unfamiliar, my heart! I was still very worried, afraid that I could not do well. After going, found that one person to see three tables, the difficulty is not big nor small, read the menu, basically no problem, a stone in the heart just fell to the ground, but in the end, the supervisor came to me in front of me sternly said, why do you want to remove the dishes directly dumped, there is no after the guest's permission? I stared blankly at the supervisor, not knowing what to say, and the other two coworkers didn't know what was going on and didn't dare to utter a word. Tears began to roll in my eyes, the supervisor went on to say, in the wedding banquet, some of the dishes guests are to pack, and you did not ask the guests for permission under the premise of the dishes to the pour, more concerned about the guests will be upset, an upset, complain up, ask for a discount, and a wedding banquet to do down, hard work, the most important thing is to pay the bill, in the last pass after the problem, the whole field discount, the hotel's Losses are great, everyone's efforts have been discounted, is very uneconomical! Supervisor's words woke us up, but also gave us a very deep lesson, but also let me see myself in the immaturity of doing wedding banquets, it is not just stay in the food, collect the stage, more tightly around other factors!
Slowly, whether it is to do the region's services or to other areas to do wedding banquets, or to the important guests of the extra attention, or in their own not busy to help other colleagues work, it all becomes simple and skillful, in the face of some small complaints of guests, they can also be a better solution, the courage to become bigger, the people have become more patient than before, careful, and in the hotel! After doing a period of time, I found that my personal qualities have improved, know what to say, what to do, how to do, how to better communicate with.
Eight months of internship is over, these days I learned a lot of things. In addition to learning Chinese food service process and skills, but also learned some of the classroom is difficult to learn things, how to deal with their own interests and the interests of the hotel, how to deal with interpersonal relationships between colleagues, how to adjust their own mentality, more so that I understand as an employee should have the power of execution. The manager of the catering department specially went to other places to participate in the training about the executive force, and then came back to take time off to train all the staff of the catering department by us what he had realized. Execution reflects the strength of a person's ability to zoom into a team, it can be more reflected, but also can see the spirit of a team, the team's ability and quality. Execution has nothing to do with the system, salary. Later he divided us into several groups, made a game, but the leader of the losing group must accept the appropriate punishment, other members of the group can not share, this is a very cruel a result, we are in the heart of the secret prayers, our group due to the error led to the leader to do one hundred and twenty push-ups, when our leader to do eighty when we all shouted together to refuel until the leader to do the last dozens of When we saw the leader's face reddened by persistence, our team members shed tears of emotion. Like the manager said, as a, he will have to bear the corresponding responsibility, although we still can fully accept, but does not affect his reasoning, only to do so, you can become a real manager!
2020 hotel internship experience in the second
short and unforgettable internship journey like a white horse like a gap, fast and pass, and the feelings during this period is also like a bottle of five flavors - sweet, sour, bitter, spicy and salty all in one, in the daily tense and lengthy working environment between the unconscious! Has gone through eight months of internship. Looking back on this nearly a year of internship, the heart is full of excitement, but also let me have unlimited feelings.I interned in the guest room department, during this period I learned and know a lot. Every department has to go through training before they start working. Of course, the guest room department is no exception. The main content of the training is how to make the bed. Our supervisor trained us to make the bed. The whole process of making the bed includes throwing out the sheet, putting on the quilt and flattening it, combining the three threads and putting on the pillowcase. The three lines of unity means that the center line of the comforter should coincide with the center line of the bed and the sheet. There are requirements for each step of making the bed, the sheets should be neatly wrapped into the mattress, the quilt set should be made with the corners of the quilt and quilt cover corresponding to each other, and it is enough to shake it vigorously a couple of times; for the pillowcase set, it is necessary to let the pillow fill the pillowcase. In addition to making the bed, there is cleaning the room including dusting, vacuuming the floor and cleaning the bathroom. Every time you enter the guest room, you have to knock on the door first, and then the bedding is organized; wipe the dust is also an important link, every corner should be wiped in place, and put the items back to the original place; vacuuming is to suck the room on the floor of the dust, hair, the same way, every corner should be sucked to include under the bed. The next step is the bathroom, where you have to change clean towels, clean the toilet, the bathroom floor, and finally replenish the guest supplies. In addition to doing the rooms every day, we also have room checks and laundry checks. Room check is to check the room when the guests leave the hotel items are missing, and at the same time to see if the guests have left items, so that the guests can take them in time, at the same time, if the guests have alcohol consumption, we have to alcohol in time to the account. Differential laundry is also an important content, every morning at 10 o'clock to start checking the laundry, the process of room service staff first asked the guests whether there is laundry, if so, please ask the guests to fill out the laundry list, and then the staff to sign their names and the time of the laundry, will be the laundry out of the laundry by the uniformed personnel will be the laundry away. These jobs are basically the main work of the room service staff, of course, there is also a daily program of health, but also can not be ignored.
As a new contact with the community as an intern, I know that I have to learn a lot of things, and will soon enter the workplace and there are too many strange and mysterious. In this contradictory psychological prompting, I with confidence and expectation to meet it. Came to the hotel arrangement position, I realized that I do not have too many advantages, because never contacted the hotel management, everything needs to learn to feel, this is a wonderful opportunity for me to exercise. From the day I stepped into the position, I was determined to work hard and not let myself have regrets.
In these eight months of work, I found that to be able to be comfortable doing a good job, whether it is busy or idle, we have to use a positive attitude to complete each of our work. We should not think too badly about things, but keep a good mindset to face every day, because a happy mindset will keep us from feeling tired and bored with our work. "Only sincere service will get a smile from the guests." Smile to treat every guest, what we get is not only a smile, but also the guests of our hotel's recognition, support and appreciation of our hotel development.
For eight months of short-term internship, so that I have a more comprehensive and intuitive understanding of the production and operation of the enterprise process, to recognize the importance of management practice. For future theoretical learning to further lay a solid stand at the same time, in the process of internship, but also met a lot of colleagues and friends. At the same time, in the process of internship, I also met many colleagues and friends, and I have a new understanding of how to deal with interpersonal relationships. Exercise their own initial entry into society part of the experience and some should understand the social issues, things should know how to adapt not too stubborn and dull. In the hotel such service industry needs talents not only to have certain professional knowledge, but also need you to know how to deal with people and take people with you, as well as the patience of the customer and the sense of responsibility. This internship English speaking is exercised to, English is really important, but for their own English still need to be strengthened.
2020 Hotel Internship Experience Part III
The internship is secondary to let us learn the professional learning and its use in the theory of a certain perceptual view, so as to help us will be the hotel management classroom theoretical learning and theoretical experience of the separation of the two, for the future course of study to lay a good foundation, and more beneficial to the professional foundation and professional course of study. The study, understanding and control of professional fundamentals and specialized courses. At the same time, the experience of this hotel internship will help future employment.Just to the hotel at the time that everything is very fresh, in fact, separate from the school into the community right is the first time, each group is quite impulsive, there is an endless energy, all the hotel as a stage to play the talent, want to put my theoretical learning and my ideas into the theory. But there is a difference between fantasy and ideal. When we formally embarked on the right position, found that many things are not as complicated as we envisioned, and gradually our enthusiasm burned.
I interned in the hotel room department, in the post before it is to go through training. And the secondary way of training is how to make a bed. Teach us to pave the bed is our part of the director, even paving the bed every step of the request, and the whole process of paving the bed, including dumping the single, set of quilt and paved, the three lines together and set of pillowcases and so on must be completed within three minutes. First of all, it is very difficult to throw the sheet, the general request is completed once, and to ensure that the center line of the sheet and the center line of the entire bed to coincide. Then it is to the sheet package corner, that is, the sheet uniformly into the high and low two mattresses, here to not let the sheet and the mattress between the gap, otherwise the sheet will not be able to keep flat. Then began to set the quilt, this is also very delicate, but also very skillful xing, that is, just put the quilt and quilt set of the corner of the corresponding and then with a few throws on the line, the other can be details to pick up, when the secondary is the quilt line and the bed, quilt sheet of the center line of the overlap, that is, the process of paving the bed of the "three lines of unity". After these, the last step is to put the pillow into the pillowcase, to keep the full side toward the end of the bed, and pillowcase opening direction is not toward the wall or the window, in the hotel industry, this is very based on a case that has been seen that a maid mistakenly put the necklace into the pillowcase is due to the direction of the opening of the pillowcase is not in line with the rules.
When I formally went to the guest room department after the internship only to find that the right of the guest room department performance staff is not only make the bed so complex. The primary right of the guest room performance staff is to clear the guest room. The first thing you need to do is to get your hands on some of the most popular products and services in the world. Internship period to understand, performance staff into the room to knock first, after entering the door, the first step is to open the window, and then pick up the crumbs, pouring. Then start picking up the bed, to remove the quilt, sheets and pillowcases that have been used by the servants, and change them in accordance with the first bedding. After the end of all this began to clean up, pay attention to is here wet cloth ordinary wipe wooden furniture, dry cloth is wipe metal and glass furniture, time like a white horse, a turn of the eye, a year of internship life is coming to an end. I am honored to have the opportunity to intern in your hotel, especially in the front desk such an important job. I've been able to get rid of the duck-type teaching methods in school, the knowledge learned theory and practice combination.
2020 Hotel Internship Experience Part IV
20xxxx month, I carried out a one-year internship in the Railway Building, after all, this internship is the first time I set foot in society, in the face of the aristocratic ornate lobby, neat and orderly work, know that the face of my will be what kind of challenge?First, the initial harvest
Remember we in the office after three days of short-term training, basically mastered the basic overview of the hotel and should know the content, and then we were assigned to various positions, I was assigned to a unique kitchen, to be familiar with the department's profile on the master to follow the beginning of the study, once in the school learned some of the theoretical knowledge of the books to be really applied to the actual to go, but I believe that the first time in the world. In practice, but I believe that as long as seriously to treat, there will be unexpected gains!
My first guest is a wedding banquet, then really very timid, do not dare to ask the guest requirements, and then the master and supervisor said, must let go of their own hearts "afraid", take the initiative to do, the most important point is "diligent"! To be diligent, the brain to move a little faster will be able to, and later every time a guest to dinner, I will take the initiative to welcome up, warm, thoughtful to serve, with the most sincere smile to meet the guests, so that I myself more full of confidence! Perhaps in the hotel internship will inevitably encounter such and such trouble, what kind of guests will encounter, the key is to see how to deal with their own, I think as long as a sincere, progressive heart, no matter what kind of bumps in the road, I will step over!
I remember the hotel organized a "deficiency in their work and how to correct" the theme of the speech, has always been I do not dare to express the feelings of their own hearts, once a simple self-introduction do not dare to express, and then in the encouragement of everyone I made a speech, I was really nervous when the speech, but when I saw the students shouting for me, I was very nervous. When I saw my classmates shouting and cheering for me, I mustered up enough courage to carry the speech to the end! At that time, I did not care about the results, because at that moment I felt that I overcame myself, finally took the first step, that is a stage of my own, no matter what kind of difficulties encountered in the future, I will not be afraid, because I believe in myself!
Second, the comprehensive study of the Chinese restaurant
In the unique kitchen of this year, the contact surface of the person is also wide, from a lifetime of recognizing their parents, went to school, know the teacher, classmates, and now I went to the Railway Building and know colleagues, leaders and familiar guests, etc., with deeper contact, feel that strangers are more than the people you know, so that do not deal with strangers is impossible. It is impossible to deal with strangers, people in this world live in a circle of human relations. So I also gradually realized that, in order to do a good job in the hotel, there are a few points are necessary:
First, the quality of the good, there is a certain cultural basis, but also to have a certain work experience, work seriously, meticulous. The second is diligent, organized and clear-headed. The third is to have a certain management ability. The fourth is to be able to work, loved by the leadership as well as the guests. If you can really do the above points, I think you may be an excellent junior managers, and people survive in society, can not be too much to show themselves. In fact, as long as a hot, sincere heart to treat everyone around you or every thing, that can be a clear conscience.
The hotel to learn a lot of things, such as table manners, and guests to deal with, there is to do as three waiters how to face the different requirements of the guests. In the Chinese restaurant, exposure to this knowledge relative to other departments or more. When we go to do a table guest love, looking at the guests seated, some polite conversation, and some toast, will learn a little, there are some more important is the interaction between people, is the so-called "for people in the world", to know how to respect people.
Just came to the hotel, contact with the most is the class of students, and then later is the head of Liu, there is a book called "do not just do what I tell you, please do what needs to be done", which in a way gives the answer: to meet the ultimate expectations of the leadership often have better career prospects.
Now more introverted personality, and the work of the majority of the focus is only on the best ideas to complete the leadership to do anything they do, in fact, stayed in the hotel for such a long time, I think not only to complete the leadership to their own things, but also should actively stand in the leadership point of view to consider the issue, so that not only solves the problem of the leadership to think of, but also take the initiative to help the leadership to think of a good answer or solution, so that the leader to think of a good answer or solution, so the leader to think of a good answer or solution, so the leader to think of a good answer or solution. Good answer or solution, so that, to be truly based in society should know how to learn to be proactive.
In the process of internship, looking at those who are passive are looked down upon by the leadership, like the hotel or some large enterprises to organize and drive some activities, in addition to actively respond to the call, more importantly, is the combination of practice, and immediately implemented, and some people command what to do what to do, a little sense of initiative have not, so that people will never get the leadership of the importance of the situation, and there is not much success. The first thing you need to do is to get your hands dirty.
When there are some problems, you can take the initiative to put forward if you want to have a good opinion, do not put it in your heart and do not say, that is, do not know how to take advantage of the opportunity, and thus they will be in a very small position. There are things to pay attention to a degree, like in the hotel, in front of each leader or colleague words can not be too much, that will also depreciate their own value, everything is loaded with a heart and soul, do people may be so, is also considered to be honing their own.
2020 hotel internship experience five
According to the teaching plan of the arrangement, 20xx x month x to 20xx x month x day I was assigned to xx resort internship hotel management professional courses, five months of internship, let me feel very deep, know a lot of, harvest a lot of, and realize the hard work of the work of the social complexity, the importance of practice and the reading of the book. Complexity of work, the importance of practice and the need to read, during the internship, I seriously combined with book knowledge, in strict accordance with the school's arrangements and plans step by step, and in accordance with the guidance of the hotel leadership to slowly carry out the work, hard work to learn, and actively do, mastered the basic business procedures of the hotel, learned the daily operation of the wine point of the norms, to understand part of the Cantonese cuisine cooking methods and dietary practices, understand the daily xx people Table etiquette norms, feel the necessity of standardized service and personalized service, and at the same time also have a preliminary understanding of the XX catering industry. So that I benefited greatly, y touched, a deep understanding of the close integration of learning and internship, inseparable, learning and internship are equally important, especially the importance of internship; in today's increasingly fierce competition for knowledge, common sense competition is becoming increasingly obvious, the experience of the competition is more and more precious to the hotel service industry, the materialistic desire, the economy is developed, so that people's outlook on life, the concept of money, values, the concept of interest has undergone a great deal of change, so that people's spiritual pursuit and the concept of the hotel service industry. Transformation, so that people's spiritual pursuit and material enjoyment has undergone a sea change, so for the just started and the beginning of the first grade and the prospect of a good hotel industry seems more obvious, people also see this wonderful prospect, many businessmen have to look to the hotel, so that the hotel can now be said to be a hundred flowers, a hundred schools of thought, starry. At the same time for our own study of this profession and intend to engage in this industry in the future also said that also produces infinite power, pressure, for us to engage in the future development of this industry is more sober step, understand a lot!First, the initial adaptation stage
Due to this objective climate in the north and south, the economy, life, the quality of the population and a series of external factors such as interference, where the meal is particularly unaccustomed to the heat of the climate, the discomfort of the diet, coupled with the work of the start and the hotel environment and colleagues of the unfamiliar, appeared in nearly half a month of the process of adjustment and adaptation, which is also a challenge to us, test! Our perseverance, but the mutual encouragement of students, the hotel leadership of our concern so that I drummed up the energy, the trials and tribulations into a driving force step by step to overcome the difficulties and challenges of the confidence and strength, the leadership of the patience of the teaching, the enthusiasm of the colleagues to help are motivating me to inspire me, encouraging me, especially from the heart of that kind of want to get into the community as early as possible is the mood is that I adapted to the hotel, accustomed to life, and strive to study the The power of the source.
Second, after the active work, study hard
According to the needs of the work, the first time I will be assigned to the front desk reception, at that time, no distractions, full of exhaustion, the hotel to take a band from the way to slowly recognize the work of the front desk is mainly divided into the reception, room sales, check-in registration, check-out and settlement of expenses, of course, this also includes the guests to answer questions, help guests to deal with service requirements, telephone transfer, TAXIS, and so on, and so on. Of course, this also includes answering questions for guests, helping guests deal with service requirements, telephone transfer, TAXI outcall service and airplane ticket booking business and other work. In addition, the front desk as a direct contact with the guests of the department, so many of the requirements of the guests will not be directly to the floor attendants, but to choose their first contact with the department - the front desk, so the front desk is also as the coordination of the hotel's central work. Guests' requests are basically the same, less a hair dryer, lack of towels, want a hanger and so on, usually trivial matters, but some guests will be unreasonable, such as booking plane tickets, the guest said he wanted to book three tickets to Beijing, and the guest's own signature to confirm, but when our front desk staff to help book the tickets to the guests, the guest did not recognize that he booked three, and demanded that we He asked us to refund the overbooked airfare. Although we were not at fault because he signed the confirmation slip himself, the lobby manager asked us to admit our mistake and refund the airfare. I was very angry at the time, but as the saying goes, "the customer is God" and "the guest is always right" is a well-known business motto in the hotel industry, which I have y realized.
The front desk of the hotel, the work of half a time into the morning shift, the shift and overnight shift three shifts, rotating work, and a week off.
In addition to the overnight shift for two people, the morning shift and the middle shift have three people to play. One of them is a full-time cashier, and the other two are assigned the remaining work according to the actual workload. This arrangement is more relaxed, both in the case of heavy workload can be assigned to a cashier, a registration sales, another person is responsible for other services and contact work. And it can also relieve the pressure on the cashier, so that the cashier can be clear-headed and make no mistakes. Most importantly, this way of working allows newcomers to gain experience quickly, and be guided by their colleagues when the workload is small, and absorb more experience when the workload is large and grow quickly.
We little by little, drop by drop, day by day, repeated learning, not ashamed to ask, to the end is the whole reception of the basic essentials, the operation of the process I also know like the back of my hand, but due to the passage of time, the theory and practice of mastering the combination of slowly, so that we have found that some of the hotel's shortcomings, but also by the hotel people on our college students to discriminate against the pain and helplessness, and therefore and some of the leaders of the hotel also There have been theoretical debates. Especially the unfairness of the work arrangements and psychological prejudice against us, we are very unacceptable, two months past, for the consideration of learning, began to take the initiative to apply for a change of department to study, but because of the hotel's position and our position is different, different points of interest, and therefore carried out a formal negotiation. But in the end, we were given the opportunity to learn from a departmental exchange. I then transferred to the room department service to do a grass-roots waiter, which is very different from my previous work, the front desk is the brain work, and the guest room is mainly paid for physical labor, I began to learn to do more work and less talk, so the work is also very good, very single, very pure, there is no competition and trouble. I learned how to do a good job in a guest room, how to make the guest room become neat and clean. Time goes by, in the guest room to learn 25 days, but the higher leadership to transfer me to another hotel xxx hotel branch. Originally, this is a voluntary enrollment, but in the case of unknowing the hotel directly informed the transfer of my past, I really do not want to go. But the hotel forced me to go, we had explained to the leadership, we are about to end the internship, I hope to stay here, stable environment to learn, do not want to go to the last month to adapt to the environment and corporate culture of another hotel, it will only make us more chaotic, can not learn anything, but the hotel could not accept our proposal, and finally contacted the school, but in the result is not too clear circumstances, the hotel made the dismissal of me! The hotel made the decision to dismiss me. I had no choice but to leave. I finished my 5-month internship, learning the workflow of reception and the basic essentials of room organization. At least I still learned, in the school can not learn things.
Although the internship is only a small period of time in my career as a student, but in the process of work, I am not simply selling their own labor in exchange for compensation, but always to a student, especially to a social worker's standards to serve others, only a heart is not enough, I have learned is a sense of consciousness, the consciousness of serving others. Maybe I may not be employed as a waitress in the future, but this sense of caring for others and contributing to society will last forever. Internship is a process of contact with society, through this internship, I have a more comprehensive understanding of the organizational structure of the hotel and the operation of the business, contact with all kinds of guests, but also met a lot of very good colleagues and friends, they let me have a deeper understanding of the community, they broaden my horizons, and taught me how to adapt to the community to integrate into society. Let me contact the society in advance, recognize today's employment situation, and make an advance planning for my own employment plan in the near future. Through this internship, I found the fit between myself and society, and made a guide for my employment direction.