SOP (Standard Operating Procedure) Knowledge and Baby Management is the business process and management of work within a business or organization.

SOPs are a set of detailed, standard operating instructions that detail the steps, methods, tools, conditions, etc., of how to perform a particular task, and are designed to ensure efficiency and consistency of work. In the manufacturing industry, SOPs are widely used to instruct and train new employees in standardized work practices, and can also help veteran employees improve efficiency and quality of work. In other industries, such as the service industry, catering and other fields also have similar standard process regulations and service specifications to ensure service quality and work efficiency.

Baby management refers to the management and maintenance of a company's core assets or important resources, and these "babies" usually refer to a company's important customers, potential customers, information and other confidential business data of great value to the company. The management of these resources generally involves multiple departments working together to acquire customer needs and optimize the customer service experience; it also involves preventive measures against possible risks and proper information security.

Additionally, it is important to communicate with customers in a timely manner in order to establish a long-term, stable relationship to promote business growth. To summarize, SOP knowledge and baby management are part of business management, and they are involved in all aspects of business strategy development and implementation.

SOP implementation steps

1, the first to do the process and procedures

In accordance with the company's classification of SOP, the relevant functional departments should first make the corresponding main flow chart, and then according to the main flow chart to make the corresponding sub-flow charts, and based on each sub-processes to make the corresponding procedures. In each program, to determine what control points, which control points should be required to do SOP, which control points do not need to do SOP, which control points can be combined to make a SOP, including each classification, should be considered clearly and developed.

2, determine the work of the implementation of the steps

Determine the implementation of the steps of each work that needs to do SOP. For the program to determine the need to do SOP control points, the corresponding implementation steps should be listed first. Execution steps should be divided into a unified standard, such as by the order of time to divide. If you are not sure of the implementation of the steps, and more specialized personnel to exchange and communicate in a timely manner, first of all, to remove these obstacles.

3, the development of SOP

Applying the company's template, the development of SOP. in the premise of these issues are clear, you can begin to write SOP. In accordance with the company's template in the preparation of SOP, do not change the template on the settings; for some SOP, may be in addition to some text descriptions, but also can add some pictures or other illustrations, the purpose is to be able to step in some of the details of the visualization and quantification.