II. Three Major Mistakes in Hotel Management

V. Is "Shao Dechun Hotel Six-Point Management" Really Effective

Chapter 2: Six-Point Management in Hotels: First Points - Classification

One, to determine the usefulness of the criteria

Two, reverse classification

Three, a set of tools or stationery

Chapter 3 hotel six management of the second often - often organized

One, according to the frequency of use of the hierarchy of custody, two, labeling war, three, the channel ground, the goods The division of the area line

Four, the application of different colors

Five, through the traces of tidying to facilitate the return of items

Chapter 4: The hotel six management of the third often - often clean

One, the cleaning procedures

Two, a clear responsibility for cleaning

Cleaning Inspection

Fourth, Cleaning Standards

Chapter 5: Six-Point Management in Hotels: Fourth, Maintenance

One, Common Problems in Hotel Management

Second, Tidying Up Without Tidying Up

Third, Cleaning without Cleaning

Chapter 6: Six-Point Management in Hotels. Hotel six management of the fifth often - often norms

one, job responsibilities, two, programmed three, standardized four, energy saving

five, safety norms

six, set the "six museum"

Chapter VII of the hotel six often management of the sixth often - often education

a. "Six" habits

Appendix Hotel part of the staff responsibility card

a. Food and beverage staff responsibility card, the staff responsibility card of the guest rooms

2.