The telephone working hours and manual answering hours of the complaint platform are the normal working hours of the government.

If you need to complain or report, please answer the questions according to the tips of the staff, truthfully tell the facts, reasons and complaints, and tell your name, address, telephone number or other contact information, as well as the company name, address and telephone number of the respondent.

Now the WeChat complaint portal has been opened. Users can log in to WeChat app software, enter the search "123 15" and choose to go to applet "123 15". If you complain about consumer rights disputes with merchants in daily consumption or service, select "I want to complain" after entering the procedure. If the merchants are suspected of illegal operation, please select.