I. Department Management

As the saying goes, "Without rules, there would be no Fiona Fang". Strengthen the management of the department according to the management system of the hotel and the post responsibilities of the engineering department. Seriously organize departmental staff to study the documents issued by the hotel and the minutes of office meetings, so that employees can fully understand their spirit. The department manager and the foreman take the lead in observing the rules and regulations of the hotel and ask employees to do what they want first. In daily behavior, every employee is bound by hotel rules and regulations and employee's daily behavior norms. Hold a pre-shift meeting every day, sign in and check the completion of the first day's work. In daily work, the post responsibilities are implemented, and managers are required to conduct more on-site inspections to grasp the implementation of the work, such as checking the preparation of planned work, checking the safe operation and supervising the implementation of planned maintenance work; Patrol the building, check the equipment operation, facilities in good condition and energy saving; Master the work progress, work quality and task completion; Spot check equipment operation records and work records. Under the mode of managing people by system, the sense of responsibility of personnel at all levels has been strengthened, and the work efficiency, labor discipline and civilized construction of departments have been greatly improved.

Second, the main tasks completed

The equipment and facilities of the building have been in operation for XX years, many of which are outdated and some of which have entered the service life. Therefore, the maintenance task of equipment and facilities is getting heavier and heavier. In the case of staff reduction, by strengthening internal management, give full play to the role of department foreman, give full play to the specialty and enthusiasm of each employee, arrange daily work reasonably, and complete the tasks assigned by hotel leaders with good quality and quantity.

In XX years, the main work items completed by the Engineering Department are as follows:

1. Complete the acceptance of the collapse project of Building 1 and the renovation of the toilet;

2. Complete the acceptance of the fire protection system renovation project and put it into operation.

3. Complete the decoration acceptance of the elevator renovation project hall door and car, and complete the production of the safety protection door frame of the hall door on the negative 1 floor and the negative 2-floor.

4. Complete the maintenance of automatic shutter doors and the replacement of motors and controllers in the business hall of the Social Security Bureau on the 4th floor.

5. Complete the design and production of the fish pond outside the small restaurant.

6. Complete the wiring and installation of the on-duty monitoring camera at the entrance of the parking lot and staff dormitory.

7. Complete the replacement and installation of the signboard light box cloth of "Social Security Hotel". Complete the design and production of advertising light boxes and boards at the entrance of the back door of the hall. Complete the design and production of mobile phone inkjet advertising light box frame.

8. Complete the transformation of the air inlet and air outlet of the original air conditioning coil on the ceiling of the restaurant.

9. Complete the excavation and leak-trapping of fire ring network management explosion.

10. Complete the maintenance and replacement of sewer pipes in the basement.

1 1. Complete the assembly of the computer desk of the newly added digital room in the guest room. (Shucun Net www.mcqyy.com)

12. Complete the quality supervision of the decoration project of Room 3, and cooperate with the decoration company to complete the installation of its furniture and telephone.

13. Complete minor decoration of the guest room, complete comprehensive maintenance of wallpaper, basin, bathtub, bathroom door frame and footstone for the old room without decoration, and improve the appearance of the old room.

14. Finish the repair of the ceiling cracks and the installation of decorative strips in guest rooms1910/916.

15. All the chairs and bedplates in the lecture hall were repaired and replaced, and all the bedplates in the seventh floor of the lecture hall were replaced to the sixth floor.

16. Complete the check and cleaning of telephone numbers of * * bureau, training center and hotel, turn off all extension voice functions, and start and stop some telephone long-distance functions according to the requirements of superiors.

17. complete the cleaning of the kitchen flue, the cleaning of the oil fume purifier and the maintenance of the range hood.

18. By analyzing the causes, the problem of long-term leakage of expansion joints on the second floor to the 1 floor canteen was solved.

19. Clean and dredge the roof of the building, rainwater pipes on the second, fourth and eighth floors, and trench on the 1 floor in flood season. Complete the waterproof treatment of the roof of the platform building on the 4th floor.

20. Complete the cleaning of septic tanks.

2 1. Formulate the scheme and budget of the roof hot water boiler oil to gas project.

22. Complete the design and budget plan of the new employee locker room in the basement.

23. Maintain the stopped central air conditioning system equipment, and complete the paint maintenance of cooling pumps, freezing pumps, cooling towers and pipelines.

24. Complete the maintenance of split air conditioning in the whole building and clean the filter regularly.

25. Complete the electrical maintenance of the domestic water pump and its control cabinet.

26. Complete the inspection and maintenance of fire pipeline duty paint and fire door closers.

27. In the spring and autumn, complete the dust removal of transformers and their high and low voltage buses, porcelain bottles and bus bolts. Complete the annual overhaul and dust removal maintenance of the low-voltage distribution panel in the distribution room.

28. The generator shall be inspected and maintained regularly to ensure that the equipment is in good condition in case of sudden power failure and ensure the emergency power supply of the building.

29. Complete the general survey of water, electricity and gas pipelines in the building, and regularly check and tighten the terminal blocks of distribution wells at all levels in the building to prevent accidents.

30. According to the opinions of the health and epidemic prevention station, put forward rectification opinions on the restaurant kitchen, and complete the rectification work of the restaurant kitchen that needs the assistance of the relevant engineering department.

3 1. Complete the audio-visual, lighting and restaurant decoration for various conference groups, wedding banquets and other large-scale activities in the restaurant.

32. Do a good job in the maintenance service of * * bureau, complete the water and electricity maintenance in the office area of the bureau, and ensure the smooth telephone call.

33. Complete the maintenance and pump replacement of the inlet pump and valve of the hot water boiler.

In addition to the above-mentioned project work, the daily maintenance work of the bureau office, room, restaurant and other departments was completed.

Third, energy management.

Through years of energy-saving work, the energy consumption of hydropower is basically reduced to a lower value (for example, the annual water consumption of buildings is reduced from 65438+77400m3 in 0998 to 24 176 m3 in XX). It is difficult to continuously reduce energy consumption or maintain a low level of energy consumption, which requires continuous efforts in energy conservation. According to the spirit of the notice issued by the State Council, the provincial government and the Provincial Tourism Bureau this year, and combined with the specific situation of the hotel, the engineering department regards further strengthening energy-saving management as a major event, seeks new energy-saving ways, and runs energy-saving and emission reduction throughout the management year. For example, after the renovation of the three-room building, the supply of hot water is small, and the cold water in the water pipe needs to be drained in vain, resulting in a waste of water resources. By finding out the reasons, the technical improvement suggestions are put forward, the pipeline laying is changed again, the hot water supply problem is solved, and the waste of cold water in the drainage pipe is reduced. Another example is triangle valve, which regulates the amount of water flowing into the washbasin of public toilets to avoid the waste of water caused by excessive water for washing hands. In daily work, check water appliances at any time to prevent water leakage. In the case of sufficient light, check whether there is useless electricity waste in public areas. Patrol and check the shutdown of high-power equipment such as water heaters and range hoods when on duty at night. In terms of energy control, we insist on analyzing the energy consumption of water and electricity in the building every month, grasp the energy consumption situation and save water and electricity scientifically. The building water consumption in 20 14 years was 22,249m3, which was 1927m3 lower than that in XX years, with a year-on-year decrease of 7.97%. The electricity consumption of this building in 20 14 years was 790,780 kwh, which was 68,330 kwh lower than that in 20 12 years, and decreased by 7.95% year-on-year. The diesel oil consumption in 20 14 years is 19t, which is 3t lower than the 22t oil consumption in 20 12 years, and it is 13.64% lower than the same period last year. Complete the energy-saving plan targets set at the beginning of the year.

See "20 14 Energy Consumption Table" for details of energy consumption.

Fourth, safety management.

Operation safety: Due to the particularity of the department's work, employees in this department often have to touch electrical appliances, move electric welding, use naked flames, climb mountains and so on. In order to ensure the personal safety of operators, employees are given safety education irregularly before work, and the awareness of safe operation of department employees is strengthened. When carrying out dangerous operations such as moving electricity and climbing, someone must be present for supervision. There were no safety accidents among department personnel throughout the year. Employees in other departments of the hotel were trained in the common sense of safe use of equipment, which improved the safety awareness of all employees.

Safety of equipment and facilities: carry out special safety inspection on the equipment of each department regularly, and carry out safety inspection on the equipment of distribution well and pipeline well of the building every month; According to the plan, the transformers and low-voltage distribution cabinets in the distribution room will be safely overhauled and dusted in the spring and autumn. Before each holiday, we should organize a safety inspection of facilities and equipment in all departments and offices of the building. Replaced the aging lamp holder, wire and gas pipeline on the kitchen stove of the restaurant on the second floor. In order to prevent fire, the oil fume pipeline that has not been cleaned for many years was cleaned. In the flood season, safety precautions were taken for all parts of the building in advance to ensure the safety of the building in the flood season; Check the safety of key operating equipment once a day, and deal with the accident immediately if it is found. In addition, the phenomenon of unauthorized connection of dormitory, damage of power plug board and light switch, and failure of water heater to connect flue were cleaned and repaired, and the lines that did not meet safety standards were rectified.

Problems with verbs (abbreviation of verb)

1. There is insufficient coordination within the department, and sometimes the maintenance is not timely enough. Managers have less incentives for employees, which is not conducive to giving full play to the enthusiasm of employees. The cultural and professional technical level of department personnel needs to be improved. Due to the problem of the hotel's whereabouts, the ideological work is not in place and the employees' ideological mood is not stable enough. The awareness of politeness and etiquette of department employees needs to be strengthened.

2. The hotel equipment and facilities are obsolete, and the phenomenon of hotel obsolescence is even more serious because there is no money to invest in the updating and maintenance of equipment and facilities for many years.

3. The hot water boiler has been used for many years, and the equipment is outdated, which has reached the service life and the diesel consumption cost is high.

4. The engineering department has no high-pressure operator and high-pressure maintenance ability; At the beginning of the year, the preventive test and maintenance adjustment of 10kv high-voltage electrical equipment planned by the engineering department failed, and the reliability of equipment operation was uncertain.

5. In the aspect of energy saving and consumption reduction, it is not enough to manage by only one department of the Engineering Department. Managers of all departments should strengthen management, and all employees in the building should have energy-saving awareness. A few departments do not have enough awareness of energy saving, such as turning on the tap; After work, the power supply of the equipment is not turned off; It happens from time to time that people in the office turn on the air conditioner or lights. It is necessary to further strengthen management and improve the energy-saving awareness of every employee.

Intransitive verb 20 14 main work plan

1. The roof hot water boiler was changed from oil to gas.

2. Carry out preventive test and electrical equipment maintenance adjustment for 10kv high-voltage distribution equipment.

3. Replace the air switch dw 15 in the low-voltage distribution room.

4. Complete the dust removal and maintenance of transformer and low-voltage distribution panel in the distribution room.

5. It is suggested to invest money to gradually transform and decorate the old room of the hotel room.

6. Strengthen the management and control of energy saving and consumption reduction, set up energy saving supervisors in all departments, tap the potential, and strive to reduce the consumption of water, electricity and diesel by 5-8% compared with that in XX years.

7. Conduct comprehensive maintenance of room heating facilities.

8. Complete the protective painting work for the pipeline valves of the building.

9. Clean the septic tank twice a year.

10. Complete the daily maintenance and planned maintenance of the engineering department.

Chapter 5: 20 14 Year-end Summary of Hotel Engineering Department

In 20 14, the hotel engineering department not only completed the normal maintenance work according to the requirements of the annual work plan, but also actively completed the renovation project under the premise of ensuring the normal operation of each system, making the equipment and facilities in the best state, which is summarized as follows:

I. Equipment Operation

1 mains; The high-voltage cabinet is running normally, and five transformers are running well without any abnormality. The switch of outlet cabinet is intact, and the double power supply box is intact and trouble-free.

2. Water supply and drainage: the three groups of cold water pumps are running normally, the frequency converter is running normally, and the hot water circulating pump and return pump are normal, which basically meet the operation requirements. The drainage pumps of the six collecting wells in the basement drain normally, and the pumps are free from corrosion and rotation. The usual inspection is also in inching operation, and the rainwater pipe drains smoothly without damage and leakage.

3. Boiler room: The three boilers are basically running normally. After the last maintenance by the manufacturer, there is no major fault in the controller. Air-conditioning 1 boiler sometimes overtemperature, medium overheating shutdown.

4. Refrigeration unit: maintain and clean the screw machine before starting this year, and control the approaching value within 2.0. Lay a good foundation for energy saving and consumption reduction of cold air conditioning this year.

Second, the maintenance project:

The engineering department has completed more than 15480 maintenance tasks this year. (This figure is based on the computer warranty system, excluding emergency maintenance). More than 20 pipeline leakage failures were repaired throughout the year. More than 300 valves were repaired and replaced, and more than 200 bulbs were replaced/kloc-0. Repair more than 500 pieces of various wood products and furniture, and replace more than 200 pieces of various pipe fittings. PPR hot-melt pipe exceeds 100 m, and PVC pipe exceeds 250 m. Replace 50 sewer hoses. More than 40 bathrooms leaked water, and 100 square meters of granite pavement was repaired.

In general, the maintenance task of the engineering department is mainly around the needs of front-line business departments. However, due to various reasons, some emergencies still occur from time to time. 20 14 * * *, the pipeline was exposed for 8 times. In June, some water pipes in the central area were replaced by copper pipes, and the situation improved. In view of the problems existing in the system, we have carried out a comprehensive inspection of the pipes of the hot and cold water system since June 5438+00, and those that need maintenance should be replaced. It is very important to properly reduce the water pressure in the central area, so it is very important to strengthen equipment maintenance, improve the service life of equipment, and formulate a scientific, reasonable and complete operation plan to ensure the normal operation of the engineering department.

3. Saving energy and reducing consumption;

The total cost of xxxx building is 4610.6 million yuan, and the non-leaseback and outsourcing area is reduced by/kloc-0 1.4457 million yuan, while the actual cost of the hotel is 310.703 million yuan. Among them, the total electricity consumption is 3.342 million kWh, the air conditioner is xx million kWh, the outsourcing area is 497,900 kWh, the parking garage is 53,200 kWh, and the total water consumption is 73,500 tons, including 286,000 yuan in the outsourcing area and 26 1.3 million cubic meters. The highest average energy consumption per room is 40.02 yuan, and the lowest average energy consumption per room is 18.73 yuan.

Fourth, human resources;

The department currently has 265,438+0 employees and 65,438+0 external employees (painters), including 4 electricians, 4 plumbers, 5 all-round workers, 4 network managers and 65,438+0 expatriates to Anhui projects.

Although in the work of xxxx, the maintenance of the hotel and the tasks assigned by the leaders have been successfully completed, and some achievements have been made, but many problems and unsatisfactory places have also been exposed, as follows:

1 employees have low awareness of the hotel, lack of team spirit, low work enthusiasm and less communication with other departments.

The technical level is uneven, the individual skills of employees are poor, they lack the ability to work independently, and they are highly dependent on their work.

Lack of work initiative, low work efficiency, sense of ownership and energy saving need to be strengthened.

Hotel engineering management is an art, which requires not only the technical understanding and mastery of various equipment and facilities and various types of work, but also the ability to communicate and coordinate with superiors and subordinates, carry forward team spirit, strengthen professional dedication and professional ethics education, and strive to improve management level.

The competition of modern hotels has developed from hardware, sales and service at the front desk to strengthening engineering, procurement and maintenance and energy consumption management at the back desk. The engineering department belongs to the logistics department in the hotel, and it is a department that spends money in people's eyes. We will try our best to learn from the engineering management experience of advanced hotels, improve the preventive maintenance system, make the equipment always in an efficient working state, completely reduce energy consumption, slow down the growth rate of maintenance costs, prolong the service life of the equipment, and thus save money. Every penny saved by the engineering department will become the hotel's net profit. It is our goal to build the engineering department into a new profitable department of the hotel and create higher economic benefits for the hotel! Make equipment and facilities run in the best condition.