1. The mobile phone may not have fingerprint recognition function.

2. You didn't turn on the fingerprint identification authority for the WeChat payment function in the settings.

3. At present, WeChat fingerprint payment only supports TouchID. Devices with TouchID include: iPhone5S/6/6Plus, iPadAir2, iPadmini3, etc. Your device is not the above device.

Specific methods:

1. Open the latest version of WeChat in your mobile phone;

2. After entering the main interface, click My Column in the menu bar below me;

3. In my interface, click wallet;

4. Click on the payment management in the upper right corner of my wallet page, and a fingerprint payment will be opened in the payment management;

5. Just open the fingerprint and pay.

Extended data:

1, for customers, spending through fingerprints is a symbol of fashion, which saves a lot of trouble with cards and is convenient for discounted consumption. Scenes that used to be seen only in science fiction movies have really come into your life. A large number of friends in some big cities in China have experienced the fun of fashionable fingerprint payment, and we expect more merchants and consumers to experience it.

2. Fingerprint payment refers to fingerprint consumption, which is the latest payment mode using mature fingerprint system for consumer authentication, that is, customers register as members of the fingerprint consumption discount alliance platform with fingerprints, and can complete consumer payment through fingerprint identification, and enjoy the lowest discount of merchants, which not only simplifies the consumption process, saves the fetters of various membership cards and bank cards, but also obtains high rebates.

Baidu encyclopedia-fingerprint payment