execution is the winning factor and execution is the losing factor. Execution is an important factor that determines the success or failure of an enterprise.

The system and procedure are the foundation of a hotel's operation. Only by standardizing and rationalizing the system and procedure can the system and procedure have its significance. Otherwise, this program will become empty talk. It's like an ornament hanging on the wall.

I once discussed a question with a senior hotel person, "What's the difference between five-star management and four-star management?" My answer is: execution, there is no difference between five-star and four-star in hardware, which is understandable, but it does have its comparability in software. The success of five-star hotel management lies in the good implementation of its system and procedures. On the contrary, most four-star hotels have more perfect management personnel and system and procedures than five-star hotels, but in their work, all indicators have not been well implemented. If the layout can't be implemented, there will be top-heaviness, and the management will certainly be unable to get on, so I think a successful hotel can mainly implement the hotel system and procedures well.

there is no excuse for execution. At work, we often make excuses for the tasks assigned by our superiors, and even have feelings of resistance. For example, "there are policies at the top and countermeasures at the bottom" will even find out more than N reasons when the task is not completed, so it is impossible to achieve upward and downward effects when the work is arranged. The quality of work will also be greatly reduced. Here, I can't help but think of the management mode of Huatian Hotel. The militarized management mode has occupied an important factor in Huatian's great success. When it comes to militarized management, many hotels now have to train their employees for a period of time before opening, mainly because military training can not only cultivate people's hard-working style, good organizational discipline, but also instill a sense of obedience that "obedience is the first duty of soldiers." Obedience is the premise of execution at work, and it can only be carried out if it is obeyed. Even if the task assigned by the superior is wrong, it must be obeyed before action. There is a popular saying in the army, "There are no wrong orders, only wrong actions".

Execution is also a leadership issue. As a hotel manager, you must have good decision-making ability before giving out the task. Taking execution as a strategic goal of the hotel, we should grasp every detail in the process of execution and constantly correct the wrong actions. Check and measure the results of completing the task more meticulously. Carry out the idea of doing one thing to the end, train employees' awareness of dedication and love for their posts, and require employees to complete their tasks in quality and quantity. Of course, execution is also a matter for all employees. Leaders must set an example and win the favor of employees with their good professional quality and personal charm, so that execution can be effectively implemented.