This book introduces and expounds the general situation of modern hotels, the basic theory of hotels, hotel organization and management, hotel service quality management, hotel catering management, hotel room management, hotel financial management, hotel marketing management, hotel human resources management, hotel equipment management and the development trend of the hotel industry from a brand-new perspective. The book is characterized by practicality and innovation, complete theoretical system and clear thinking. At the same time, it cites classic cases and pays attention to the combination of theory and practice.

This book can be used as a teaching material for tourism management majors in higher vocational colleges, a professional book for higher tourism vocational education and self-study exams, and a training reference book for managers of tourist hotels.