The following points are summarized for last week's work:
1. Adjustment of employees' mentality
Because there are many engineering improvement problems before opening, the workload of employees is relatively small, resulting in a loose mentality of employees, and most employees' mentality has not been adjusted in time after opening.
2. Sanitary quality of guest rooms
After this week's inspection of OK rooms, it was found that there were still some details in the quality of guest rooms, which affected the quality of the whole OK room.
3. Process of building
During the follow-up of building, it was found that the employees did not strictly follow the workflow of the guest room, which made the employees consume more time and physical strength.
4. Placement of articles on the work car and cleaning of tools
It was found that the articles on the staff's work car were not placed according to the standard, such as: there was no distinction between wet and dry rags; Did not clean the tools on the work car in time after work.
In view of the shortcomings in last week's work, we plan this week:
1. Try our best to communicate with employees, help them adjust their mentality and make them devote themselves to their work as soon as possible.
2. Strengthen on-the-job training for employees, and make rooms in strict accordance with the sanitary standards of guest rooms.
3. Continue to follow up the room preparation, communicate and discuss with the staff in time when problems are found, and work in strict accordance with the workflow of the room.
4. Check the arrangement of employees' work vehicles and the placement of articles at any time, and check the cleaning and placement of tools after work.
To sum up the above problems and plans, it is mainly because the on-the-job training for employees is not in place, and the occupancy rate is not very high now. Therefore, this week, we mainly train employees in work flow and room standards.