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Has the hotel been complained about keeping cats? Is it okay to lock it upstairs?

no. According to the query law map network, restaurants and other catering units are not allowed to keep cats. Cats have a large number of rabies viruses, and cats are very dangerous animals with the threat of spreading rabies. Cats change their hair every season, which will affect the food hygiene of restaurants. Putting a cat litter basin upstairs in the hotel is smelly, so the hotel has been complained about keeping cats and can't keep them upstairs.