{As a service industry, you must have good personal qualities (etiquette and courtesy) and gfd and service attitude, because these are the most basic image embodiment of individuals and companies, and also the most basic conditions as a service industry; Service quality and service skills are equally important, which requires the accumulation of previous work experience and the running-in of later work to improve their services. As a grass-roots manager, we should always solve problems for our superiors, warm people's hearts for our subordinates and make suggestions for the interests of the company. At work, we should set an example and be strict with ourselves to see if we can meet the requirements of our superiors; Have a good memory and adaptability, so that you can quickly get familiar with the company's various businesses, so that you can fully participate in any new working environment; You must also have flexible adaptability and management coordination ability, and you can handle any unexpected events properly. Colleagues should have team spirit, don't be arbitrary, listen to his or her suggestions and correct their wrong opinions and decisions in time; ; Have good communication skills. Work not only needs unilateral technical expertise, but also needs to be an excellent manager. The premise is to be a good host of communication, so that employees can be guided and supervised to finish their work effectively, and at the same time, in the process of communicating with guests, guests can feel relaxed and happy and feel at home. We should be able to accept new things and new ideas, not stand still, constantly improve our own requirements, strive for perfection, be good at using resources, and then constantly establish our own image and prestige in our work, so as to make it have unique personal charm; More importantly, don't disclose personal information, be fair and honest, and treat all colleagues equally. Grateful to the company, taking customers as God's purpose (without damaging the company's interests and reputation), constantly improving, striving for perfection and pursuing Excellence. }