When it's time to write the year-end summary of the work summary of the township convenience service center, are you still worried about writing the work summary? The following is a summary essay on the work of township convenience service centers that I have compiled for you. Welcome to draw lessons from and refer to. I hope it helps you.

Summary of the work of township convenience service center 1 In order to comprehensively improve the scientific, standardized and standardized level of government services in our town convenience service center, create a good atmosphere for government services, standardize the due diligence of government service personnel, earnestly practice the people-centered development concept, and greatly improve the sense of acquisition and satisfaction of the people, the staff of our town convenience service center will fulfill their duties and serve the people well in accordance with the decision-making arrangements of the town party Committee and government.

First, decentralization.

Up to now, our town has accepted 19 administrative licensing items delegated to our town by the county, and 17 administrative licensing items delegated to our town by Heze examination and approval bureau, with the acceptance rate of 100%. The matters undertaken have all been incorporated into the government service network, and the communication and convergence of decentralized matters are being carried out in an orderly manner. The convenience service center in our town has complete facilities and personnel.

Second, the level of government services.

(1) The online government service guide elements of our town and villages under its jurisdiction are accurate and perfect, and the online service rate of government services according to the application reaches 100%. At the same time, the full coverage of online government services in all villages not only greatly improved work efficiency, but also facilitated the masses and won applause.

(2) In order to better carry out the work, understand the demands of the masses in time, and track and solve the problems of the masses, our town has established and improved the "good bad review" evaluation, bad review return visit and bad review rectification mechanism, established a ledger, realized all bad review return visit, piece rectification and piece record, and broke through the last mile obstacle for the satisfaction of the masses.

(3) The lobby of our town's convenience service center has an undifferentiated "one-window acceptance" window, and a "generalist" is arranged to be on duty, which can handle all the consultation and business that need to be handled. The front desk window strictly implements the first question responsibility system, one-time notification system and no veto system. The staff of our town government listened carefully to the demands of the masses, understood their needs in time, and solved their demands with heart.

(4) After receiving the application materials, the front desk window of our town will review them in strict accordance with the provisions of laws and regulations. If the application materials are complete and conform to the statutory form, or the applicant submits all the supplementary materials as required, it shall be accepted in time and an acceptance certificate shall be issued; If the application materials are incomplete or do not conform to the statutory form, the applicant shall be informed of the contents that need to be supplemented at one time; Do not meet the acceptance conditions, issue a written notice of rejection; To meet the tolerance acceptance conditions or inform the commitment system approval conditions, take the initiative to inform the tolerance or commitment system approval procedures and requirements.

(5) The foreground window synchronously pushes the online application materials to the background approver through Heze government service cloud platform; For offline application materials, the staff will electronically process them, enter them into Heze government service platform, and push them to the background approval personnel. The background examination and approval personnel strictly implement the time-limited completion system. Timely review the application materials pushed by the front desk and make an approval decision as soon as possible within the promised time limit; For applications that do not meet the statutory conditions, make a written decision not to approve within the commitment period, explain the reasons, and inform the administrative reconsideration, administrative litigation and other rights.

Third, optimize service efficiency.

Our town's convenience service center firmly establishes the service concept, improves the service mechanism, takes "people's satisfaction" as the starting point and the end result of the examination and approval service work, constantly improves the political literacy and professional ability of the staff, greatly improves the people's satisfaction and sense of gain, makes the people feel warm and wins the praise of the people. In order to effectively carry out the mass line in the new period, our town has implemented the systems of delay, appointment, door-to-door service and agency. Provide on-site services for special groups such as the elderly, the weak, the sick and the disabled, and open a "green channel" for priority services for soldiers, the elderly and the disabled. According to the needs and special circumstances of individual enterprises and the masses, provide appointment service or provide wrong time and delay service.

Summary of the work of township convenience service center in 2 xxxx years, under the correct leadership of the Party Committee and government of X town, the convenience service center of X town earnestly implemented all the work and made every effort to promote the work of convenience service center. The work of the convenience service center since the whole year is reported as follows:

First, the overall work of the convenience center

(A) the work of urban and rural residents' old-age insurance

Xxx people registered for insurance, xxx people died, and xxxx people accepted annual treatment. The number of participants in our town is about xxxx, and the number of retirees is about xxxx.

(B) Grassroots platform and window services

First, the electronic social security card publicity work, X town office card xxxxx, electronic social security card application task xxxXX people, the current number of applicants xxxxX people, the distribution ratio column xx%, in XX town and street, X town ranked XX.

Second, the window handles xxxx pieces of business and settles xxxx pieces on site.

The third is to do a good job of registering on the integrated platform every month.

The fourth is to carry out Saturday delay service and do a good job of data list entry and reporting.

The fifth is to be responsible for the daily facilities and equipment operation of the four grass-roots platforms of the town service center, to guide and supervise the service matters of the service points.

Sixth, coordinate the standardization construction of convenience service centers with the tripartite companies.

Second, employment services and social security work

(1) Endowment insurance, medical insurance, occupational annuity and provident fund for government agencies and institutions

Re-sign the insurance withholding agreement of X town government agencies and institutions; Pay the expenses of endowment insurance, medical insurance, occupational annuity and provident fund of government agencies and institutions on time every month, and go through the formalities for the increase or decrease of personnel insurance and provident fund; Go to the social security bureau to make plans, pay fees and issue invoices every month.

(2) Medical insurance for urban and rural residents

First, the annual insurance work of special population xxxx, in which poor households successfully insured xxx people (xxx adults and xx children); Special care recipients: xx people, civil affairs xxx people (adults xxx people, children xx people), over-age landless farmers X people, Disabled Persons' Federation xxx people (adults xxx people, children xx people), health plan xx people. The general insured population is xxxxx.

The second is to publicize the combined reimbursement policy of medical insurance and maternity insurance for urban and rural residents; Promote accident insurance for the elderly over xx years old.

The third is to publicize the supplementary insurance "Huirongbao" insurance of basic medical insurance in X city. Xx yuan/year, covering essential drugs for the treatment of high-incidence tumor diseases (liver cancer, lung cancer), insured by WeChat.

(three) migrant workers and employment services

First, xxxx migrant workers go out to work, transport xxx people to Foxconn in X month, and xx people sign contracts. The number of people who develop short-term public welfare posts in non-poor villages is xxx, and the number of people who develop temporary public welfare posts is xxx.

Two, poor households into xxx people to update and improve the employment thinking system.

The third is to organize peasant labor force, poor household labor force X and peasant labor force X respectively in X month, and two * * * xx people participated in the on-site job fair; Push xx recruitment information every month.

The fourth is to find out xx flexible employees and establish a ledger, and then enter it into the employment system.

Fifth, do a good job in promoting employment and entrepreneurship policies.

The third is the service work for retired soldiers.

1, the service system construction of the town and village veterans service stations will be completed before xx. The establishment of retired military personnel, party member account, retired military personnel in the village committee office account, petition account, telephone interview account, social security account, key entitled groups and other personnel account, telephone consultation account, policy consultation account.

2, check out the death of entitled groups in xxxx years, and refund X people for medical insurance in xxxx years; Do a good job of annual inspection of retired soldiers.

3. Establish and improve the "two activities and one system" (annual activities of ideological and political work, annual activities of basic construction at the grass-roots level, and normalized contact system for retired soldiers).

Fourth, other work.

Assist in the people's livelihood affairs office: X, the population of xx-xx years old in X Town for the whole year is xxxx yuan; Xxxx-xx-xx senior staff xxx person-times, pay Xx-xx-xx yuan; In the whole year, there were xx quick rescue workers and xxxxx yuan was rescued. X, X town village (community) system reform completed, the original xx village and X community merged into the current X village and X community. X. Carry out large-scale cultural activities for X times and general cultural activities for xx times.

Verb (abbreviation for verb) Next work plan:

1, continue to do routine work.

2. Actively carry out the "two activities and one system" (annual activities of ideological and political work, annual activities of grassroots infrastructure construction, and the system of normalized contact with veterans).

3. Assist the people's livelihood office and other work assigned by the Party committee and government.

Summary of the Work of Township Convenience Service Center 3 Since the beginning of this year, under the correct leadership of the county party committee and the county government and the guidance of the county government service center, the convenience service work in my township has gradually changed from a single administrative examination and approval type to a comprehensive convenience service type, guided by the spirit of the 19th Party Congress and Theory of Three Represents, with the aim of "convenience, standardization, high efficiency and integrity" and improving work efficiency and sunshine convenience service, and all the work has achieved good results. By the end of 65438+February, the Center had accepted 25 18 pieces and completed 25 18 pieces, of which 20XX pieces were accepted and 6 10 pieces were entrusted, with a completion rate of 100%. Received 2264 consultations. The work of the past year is summarized as follows:

I. Progress of work

(1) Strengthen the observance and implementation of the central rules and regulations.

In order to make the convenience service center really play the role of facilitating the people, benefiting the people and benefiting the people, my township starts with strengthening management and perfecting the system, and earnestly implements the "seven publicity", that is, publicizing the project name, procedures, application conditions, application materials, completion time, charging standards and charging basis; Implement the "five regulations", that is, direct handling of general matters, commitment handling of special matters, joint handling of major matters, handling of reporting matters, and clear answers to control matters. The establishment of the first inquiry responsibility system, the one-time notification system, the time-limited completion system, and the dual-post service system, as well as the strict assessment and reward and punishment incentives for window staff, have provided a guarantee for the normal operation of the convenience service center.

(two) to strengthen the education and management of service awareness of window staff.

Personnel are the basis of the effectiveness of rules and regulations. The center has always emphasized this people-oriented concept. The service center strengthens the education and cultivation of the standardized service concept of window staff through various forms such as special study and discussion. Through training and education, the concept consciousness, service norms, words and deeds, service efficiency and other aspects of the center staff have been greatly improved, further promoting standardized services.

(three) to strengthen the daily assessment of window service personnel.

In order to fully mobilize the enthusiasm and creativity of all the staff of the convenience service center, improve work efficiency, enhance the sense of competition, strengthen the service concept, better serve the economic and social development of the town, and facilitate the production and life of the broad masses of the people, the party Committee and government of Luohong Town have formulated the "Assessment Measures for Window Staff of Luohong Town Convenience Service Center" to strengthen the daily assessment of window service personnel. The convenience service center implements daily attendance, weekly spot check, monthly assessment and quarterly notification for window staff. Check the service attitude, environmental sanitation, work discipline and attendance of the staff in each window every week, summarize the comprehensive scores of the above five assessment contents every month, and report the summary results once every quarter to select "Red Flag Service Window" and "Service Star".

Second, the shortcomings

(a) the professional level, service quality and efficiency of individual window staff need to be improved, the concept of discipline needs to be strengthened, and the working methods need to be improved.

(2) There is not enough business training for the window staff of the convenience center, especially in business interoperability.

(3) Lack of funds makes the office hardware of the convenience service center imperfect.

Third, the next step

(a) to strengthen self-construction, further improve and perfect the management system, strengthen the efficiency supervision and management, and strengthen the establishment of the evaluation system for the center staff.

(two) administration according to law, standardized operation. As the main body of work and responsibility, the rural convenience service center determines the importance and particularity of its work, and also determines that it must take the lead in administration according to law. It is necessary to strictly enforce the administrative licensing law and strictly regulate job behavior, and it is absolutely impossible to replace the law with words and suppress the law with power. It is necessary to carry out regular and institutionalized administrative training according to law for all staff, and consciously think about problems and carry out work within the legal framework.

(three) continue to carry out various trainings to improve the quality and working ability of staff. The staff of township convenience service centers should have two qualities: first, they should have a strong sense of purpose and dedication, truly put the interests of the masses first and do things for the masses in a down-to-earth manner; Second, we must have skilled business skills and be "multi-functional". Therefore, it is particularly important to do a good job in the education and training of the team.

In a word, since the operation of the convenience service in my township, it has further changed the style of government officials, facilitated the masses to do things, and promoted rural economic development and social harmony and stability. We will further intensify our work, truly build the convenience service center into a window to serve people's satisfaction, and play an active role in maintaining the harmony and stability of Luohong society.